MBNA credit cards (merged)

Kurt_Hamster

As HSBC are your card issuer they're the ones you go after.

Have no fear you've got it right.

stardelight

Kurt_Hamster wrote: »

As HSBC are your card issuer they're the ones you go after.

Have no fear you've got it right.

I really appreciate your reassurance.. i was having some restless nights. thankyou..

catwoman150

Sent off my 1st letter for charges £225.00 today on my MBNA card.

keep everyone updated

paulfulham

Hi, i have recieved an offer on the £1100 i was claiming for from MBNA of £410. Do i accept this or go for it all anyone else had dealings with them in recent months as im now worried as they won a case that i will lose the lot. also can someone tell me do they take this off my account or send me a Cheque ??
Any help appreciated

skintscouser

paulfulham wrote: »

Hi, i have recieved an offer on the £1100 i was claiming for from MBNA of £410. Do i accept this or go for it all anyone else had dealings with them in recent months as im now worried as they won a case that i will lose the lot. also can someone tell me do they take this off my account or send me a Cheque ??
Any help appreciated

you can write and accept as 'part settlement only' and continue to press for the rest via court if need be. read the advice from martin Lewis and also if u track back on this thread you will see that many have successfully got their full refunds but only after persisting with their claims and sticking to the procedures on this site. Good luck!

paulfulham

thanks skintscouser !!

ralfc

Hi all,

I need some advice on a claim for £629.80 against MBNA.

I sent the second letter threating court action exactly 14 days ago and was about do MCOL today but this morning I received a letter from them advising "I have therefore arranged for a goodwill payment of £280, to be credited to your account on the basis that this is in full and final settlement of your complaint"

I still intend doing MCOL but I have two questions:

1. Do I claim the balance of what they owe me or do I still claim the full amount?
2. Do I need to advise them that I am accepting the goodwill gesture as part payment but still intend to claim the balance? If so is there a letter template for this?

Any help would be greatly appreciated.

Cheers,

Ralfc.

johnnynonails

hi all got a letter of mbna this morning , sent them a letter nearly 2 weeks ago saying i wanted me charges back seen as i have got a reply b4 the 2 weeks is up basically saying we will give you a full response by june 21st which is another 3 weeks away can i do mcol , cos they have sent me a letter back be the 2 weeks is up cheers jill

Jinxs

hi all

just received statements can I claim back over limit fees???

X

ralfc

Jinxs wrote: »

hi all

just received statements can I claim back over limit fees???

X

Hi Jinxs,

Yes you can claim overlimit fees.

Good luck.

ralfc.