Egg...

Orford

They have 40 calendar days to comply with the request. I think you can check at the PO to see if it's been cashed

S0litaire

Think I'll leave it till the new year then.
I sent it off on the 24th November, so they will probably be out of the office till January 5th. I'll send the letter on the 5th if i've not heard from them.

But will check with the post office about the Postal Order.

thanks

Darth_chaffinch

Sent first letter in the Summer, sent 2nd letter ~4wks ago - today got letter saying they're taking £1364 off my balance!!!!!!

She08

They've been working very hard at the moment. I sent them a letter on the 19th November regarding claiming PPI. I got an acknowledgement letter within the week and then on the 22nd Dec another letter to say that they were refunding my PPI plus interest...I was extremely happy. So if anything, it can't hurt to send them a gentle 'reminder' letter.

Good luck!!

S0litaire

Thanks guys!

Post from business that owe me money have been VERY slow in arriving ;) I'm still waiting on a cheque from BT for £240 3 weeks after they said they were sending oit out!!

Gentle reminder letter will be on it's way next Tuesday. (Will probably be the first day without a hangover) :D

militantconsumer

It only took a few weeks to come, inside the 40 day limit for us.

When you come to reclaim your charges, Egg have a series of three letters, which they refer to internally as "OFT 1", "OFT 2" and "OFT 3". They send them out in sequence so you will probably have to write to them three times before you get the full amount back, which you WILL get if you are persistent enough.

militantconsumer

In addition Egg have a big backlog in their post at the moment so things are probably taking longer than usual. But they do take customer contact more seriously than some of the other institutions, who sometimes ignore letters completely.

S0litaire

It's not desperately urgent, my money worries are not too overpowering at the moment, got my finances down to within my Jobseekers allowance (Dam collapsing IT industry!) so I can live without getting further into debt. But my time-scale to get debt free for 2010 (or my 35th Birthday) is well under way

I hopefully will be back to a paying Job (or at Uni getting my Degree!!) soon enough.

credit_cardprob

Hello,

Just found out that Egg has increased my apr, is this possible as my account has been stopped by them back in March 2008. Does anyone know much about REDUCE SETTLEMEMTS & have any templates. Thx

reaver

Ok, as I'm starting DMP action I thought I'd see if there was anything I could do to reduce the debt myself. Egg have been a nightmare company IMHO and I have just sent off a secure online message to them asking for my charges. I wait for a reply.... deep breath.... I will do this!