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Egg...

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Comments

  • Celicaman
    Celicaman Posts: 32 Forumite
    Took Cap one all the way :beer: for £63 plus interest & court fee. Applied for Judgement today, they didnt defend at all.

    Well Done to Maisie-miss :D with HSBC, I am claiming £2400 back from them as we speak, and have to wait for the 28 days given to them by the court to enter their Defence, i hope they pay up the same for me !

    Advice Please :confused:

    I sent Egg card a request for my statements on the 5th march so to my reckoning the time is about up, and i have received no copies of statements. I have checked that they received the letter ( recorded delivery ) and it was delivered on the 7th. Only problem is they have not cashed my cheque for the £10.00. Do i now complain to the commisioners as they will probably say they havent received it or do i send another letter (i sent original to Jenny Gordon 1 Waterhouse square EC1 N2NA )
    Any help please.
  • Celicaman wrote: »
    Took Cap one all the way :beer: for £63 plus interest & court fee. Applied for Judgement today, they didnt defend at all.

    Well Done to Maisie-miss :D with HSBC, I am claiming £2400 back from them as we speak, and have to wait for the 28 days given to them by the court to enter their Defence, i hope they pay up the same for me !

    Advice Please :confused:

    I sent Egg card a request for my statements on the 5th march so to my reckoning the time is about up, and i have received no copies of statements. I have checked that they received the letter ( recorded delivery ) and it was delivered on the 7th. Only problem is they have not cashed my cheque for the £10.00. Do i now complain to the commisioners as they will probably say they havent received it or do i send another letter (i sent original to Jenny Gordon 1 Waterhouse square EC1 N2NA )
    Any help please.


    I phoned Egg customer services and they have agreed to send out the statements foc. I have not received them yet, but this was only last week. The number is on their website.

    Phill
  • Celicaman
    Celicaman Posts: 32 Forumite
    Just Rang Egg and funnily enough they are being processed, strange how they only started processing when they received them on the 5th April. It took a month to get to them.
    I Must remember to use a different carrier Pigeon next time :rolleyes:

    will see how long it takes form now

    Any body hear how the court case went yesterday for somebody taking bank to court, it was on the radio, i dont know if the bank actually turned up, but it seemed strange that it was on the radio news, could this be the one they have decide to challenge :eek:
  • As there don't seem to be many posts about Egg I'll keep you up to date on my claim for CC charges:

    I am at 'MCOL to local court 'transfer stage and have just received an offer from Egg's solicitors (Eversheds) for all charges plus court costs but without interest.

    I am rejecting this offer and pressing for the full amount even though the interest is approx £40 - so some light at the end of the tunnel.
  • pigsmightfly
    pigsmightfly Posts: 1,120 Forumite
    Yey! :j

    Got letter in the post from Eggs solicitors on Saturday offering full amount + interest + court fee. :D
  • Great - now I feel less nervous about rejecting the offer without interest. Congrats!
  • skylight
    skylight Posts: 10,716 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Home Insurance Hacker!
    Also recieved a letter this morning from Egg about wanting ID before releasing any info about me.

    A little miffed as it has to be original (ALL my bills/statements are done online so are paperless unless I print them off which they wont accept!) and there 40 days are almost up!

    Also miffed cos I am asking them to send the details to the account holder at the account holders address (me!) at which they have already taken ID when I opened the account at the address years ago!

    Ah well, if its the process that I have to go through to get my money credited back to my account, then its the one I will have to do! I will be sending the ID (don't know what yet!) and warn them that there time is up and I will be informing the commissioner.

    Thats 2 out of 12 have heard back from!
  • Egg asked me for a copy of ID too - I sent a photocopy of my passport and a few bills/bank statements and they sent everything pretty quickly.
  • Two days after rejecting their offer of the full amount + court fee, Egg have offered me the full amount + statutory interest + court fee. It just took one email to Eversheds solicitors. Cool!
  • Knackered
    Knackered Posts: 243 Forumite
    PPI Party Pooper
    HI there!

    I've just learned that you can claim credit card charges as well as bank charges! This is good news. Thing is, I had a credit card account with Egg and they don't send paper statements, just online ones. My account with them closed a while ago and despite being able to access my old account online, no information is available.

    How would I go about claiming from them? Has anyone done so?

    Cheers
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