Please help barclays took all money out my account

allpine99

its absolutely ridiculous the cheques have cleared two cheques from halifax building society its obvious where they have come from why do they need to take so long a simple phone call to halifax to confirm its not complicated its not like there are lots and loyts of transactions they are complete ***** cant swear but i want to !

staffie1

allpine99 wrote: »

its absolutely ridiculous the cheques have cleared two cheques from halifax building society its obvious where they have come from why do they need to take so long a simple phone call to halifax to confirm its not complicated its not like there are lots and loyts of transactions they are complete ***** cant swear but i want to !

Well it will be sorted soon. What have you done in the meantime about getting money to live on?

dzug1

d.ross wrote: »

To cary out more preliminary checks, including speaking to their customer. Rather than just a case of 'the computer says no'.

The law says they MUST NOT TALK to the customer in respect of a money laundering check. Which bit of that do you not understand? I can see that you may think the law is wrong but surely you can understand what it is.

dzug1

allpine99 wrote: »

its absolutely ridiculous the cheques have cleared two cheques from halifax building society its obvious where they have come from why do they need to take so long a simple phone call to halifax to confirm its not complicated its not like there are lots and loyts of transactions they are complete ***** cant swear but i want to !

It's the weekend. Maybe there is no one at work who has the authority to sort it out.

grizzly1911

allpine99 wrote: »

its absolutely ridiculous the cheques have cleared two cheques from halifax building society its obvious where they have come from why do they need to take so long a simple phone call to halifax to confirm its not complicated its not like there are lots and loyts of transactions they are complete ***** cant swear but i want to !

I know it sounds empty but take a step back.

It is not personal. (I can accept it doesn't feel like that right now)

There is little you can do until they replace the money, then get angry if you need to.

It is currently outside your control.

The bank did not invent the regulations.

I had a run in with MBNA recently - don't owe them a jot, which was probably the problem. So I can empathise a little.:(

allpine99

i seriously dont see how two cheques from my brothers bank bank THE HALIFAX being deposited into my account can cause suspicion of money laundering its ridicuilous !!!

staffie1

allpine99 wrote: »

i seriously dont see how two cheques from my brothers bank bank THE HALIFAX being deposited into my account can cause suspicion of money laundering its ridicuilous !!!

You keep repeating the same thing. We know now how you feel, and we sympathise. What are you doing now for money to live on until the bank returns your deposit?

allpine99

using my credit card which i was meant to be paying off .

staffie1

At least you can get stuff you need till it's sorted

meer53

allpine99 wrote: »

i seriously dont see how two cheques from my brothers bank bank THE HALIFAX being deposited into my account can cause suspicion of money laundering its ridicuilous !!!

It might seem ridiculous to you, we understand that, but, Barclays have to do whatever it takes to satisfy themselves that the money is from a legitimate source. They can't just take your word for it !