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Please help barclays took all money out my account

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Comments

  • allpine99
    allpine99 Posts: 60 Forumite
    it has cost me £50 in phone calls to barclays and do you think im going to get this back ? not a bloody chance they will just say sorry and my black mark on my credit file for not being able to pay my phone bill they wont even apologise .
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    edited 15 May 2011 at 4:18PM
    mazy_m wrote: »
    Actually i'll think you'll find that's not my post you quoted me as saying perhaps before you comment you should read posts correctly

    I am not naive in the slightest thank you I have very good powers of reasoning and analysing perhaps you should also use spell check before you post! Just a thought!!

    I hold my paws up, don't know how that happened. I never actually posted that originally, it was aimed at me, my cut and paste must have gone wrong.

    You have my unreserved apology.:embarasse
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    chambta wrote: »
    Why do Barclays alone do this? Other banks clearly interpret the laws in a different way. RBS/Natwest would simply not allow withdrawal of the cheque proceeds for the full clearing cycle.

    I think you may be misreading the post.

    It is not the clearing cycle that is in question.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    edited 15 May 2011 at 4:26PM
    allpine99 wrote: »
    it has cost me £50 in phone calls to barclays and do you think im going to get this back ? not a bloody chance they will just say sorry and my black mark on my credit file for not being able to pay my phone bill they wont even apologise .

    Don't jump to conclusions.

    Get your money back, safely put it somewhere else and then complain formally explaining exactly how you have been affected, detailing all expenses, asking for full restitution.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • mazy_m
    mazy_m Posts: 661 Forumite
    Part of the Furniture Combo Breaker
    It's ok forgive you!! especially with your paws up!! he he !!
    Alpine the above post is fantastic advice take your custom far away from Barclays and issue a formal complaint making sure to include every single cost you have incurred why should you be out of pocket as well as skint until they pay you YOUR money back. If you get something on your file for not paying your mobile phone or anything else then send Barclays the charge for this also. Likewise print off the calls you have made to them chasing them for their error and highlight each and everyone and what this has cost you including VAT don't let them off lightly !! good luck I really hope they put this in your account for you ASAP!!
    A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    dzug1 wrote: »
    What's the right way then - whilst remaining within the law?

    To cary out more preliminary checks, including speaking to their customer. Rather than just a case of 'the computer says no'.
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    edited 15 May 2011 at 6:26PM
    d.ross wrote: »
    To cary out more preliminary checks, including speaking to their customer. Rather than just a case of 'the computer says no'.

    If you read all the thread you would see that staff are under the legal cosh on this type of problem, fine, prison.

    Even if they did speak to their customers that would kinda make the whole exercise pointless.

    We would pocket the cash and do a runner.
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    If you read all the thread you would see that staff are under the legal cosh on this type of problem

    Even if they did speak to there customers that would kinda make the whole exercise pointless.

    We would pocket the cash and do a runner.

    If you read the whole thread you will see some of my other posts which explain how Lloyds Tsb call their customers to check details, but they give other excuses for calling, and don't give anything away.
  • MME_2
    MME_2 Posts: 180 Forumite
    edited 15 May 2011 at 6:45PM
    ^ You will find the sales staff that are calling aren't doing so to discover about the legality of the funds. They are calling to get it in a savings account. End of story.

    Lloyds TSB absolutely take the same measures as Barclays when it comes to investigating fraud. The only difference is that they block the account entirely rather than move the funds to a suspense account.
  • grizzly1911
    grizzly1911 Posts: 9,965 Forumite
    MME wrote: »
    ^ You will find the sales staff that are calling aren't doing so to discover about the legality of the funds. They are calling to get it in a savings account. End of story.

    Lloyds TSB absolutely take the same measures as Barclays when it comes to investigating fraud. The only difference is that they block the account entirely rather than move the funds to a suspense account.

    Suspense account - sounds like you know what you are talking about:)
    "If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....

    "big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham
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