SAS Fire and Security - They Have Been Shut Down

the_sales_master

DONT SLATE ME FOR MY OPINION NOW BECAUSE I TELL IT HOW IT IS. I HAVE CONTACTS SO I KNOW WHAT INFORMATION I CAN GIVE IS TRUE AND CAN BACK IT ALL UP. SPAMMY, YOU SAY YOU GET YOUR INFORMATION AND ITS ALL TRUE ETC ETC, DOES THAT MEAN I CAN SIMPLY POST ANYTHING I WANT HERE WHETHER ITS BULL OR NOT AND USE YOUR FANTASTIC WORDS (I HAVE CONTACTS).

You use words like SEEMS alot in your posts, LOOKS LIKE, COULD BE, MIGHT BE.

All a bit weak if you ask me.

You have made your point and opinons on the subject, i cant stop you doing that. SAS are dead in the water now. Open up a new thread of unhappy customers and thier reasons then see where we go from there.

But please, its getting boring now and your dragging it on FAR too long.

kirkdale

fleeced27 wrote: »

This official site may give the legal reason why UK Monitoring & Response Solutions Ltd (UKmars) are unable to advise further as official receiver has requested the return of the database as UKmars don't want to ratify the transfer......I wonder why. Not allowed to post links but found the site by doing a google search for sas fire & security click on the first result about official receiver follow the link on that page then from the end of the page with names use page up key about 6 times and the details about SAS are there.


The control box of installations by SAS is programmed to call their phone number 0844 8751923 if the alarm goes off, they won't respond but you will get charged for the call. UKmars when I did manage to talk to them at the beginning when they were taking calls gave me this as their monitoring number 0844 8871410 but it would seem pointless to use that number.

GM Tecktronics Ltd have replied and said they are the UK & Ireland distributor for Daitem products but the system needs to be modified/maintained by an installer. Their contact details are
info@ followed by co.uk They won't give me a direct answer if they will sell spare parts or batteries to individuals.

Would someone else like to try contacting them and report back here?

GM Tecktronics Ltd gave me the same response ie. system needs to be modified/maintained by a qualified installer and advised they could give me an installer in my area. I suppose any warranty would be void (if there still is a warranty) if a non qualified installer started tampering with it.

feefee_3

I understand your post telling it like it is,In my 40s I would be posting the same thing, in my 70s I probly be alot easier led, I looked at the small print which could only be read with a magnifying glass, its high pressure sales which most companys have that really annoys me

dacouch

the_sales_master wrote: »

Alot of companys use sales tactics. Window sales (Tommorow they are 10k, today they are 5k, only if you sign right now), its how the industry is done. You go on about hard selling tactics but yet nobody here can supply either a statement used for it to be a hard sale or any example to give of how it was a hard sell,

Actually that is against the law

"Falsely stating that a product will only be available for a very
limited time, or that it will only be available on particular
terms for a very limited time, in order to elicit an immediate
decision and deprive consumers of sufficient opportunity
or time to make an informed choice"

Elsewhere

I had a phonecall this morning from someone who I assume represented these people - I suppose they are the ones discussed in this thread however, I never actually got to find out!

They rang and asked to speak to the home owner (me, but I didn't say so)- I asked them to state their business before connecting them and they refused. After some to-ing and fro-ing the guy said in a bossy voice "You are the worst secretary I have ever spoken to - put me through NOW!" I told him he was a nitwit, and hung up.

He rang back and started swearing at me, so I passed him to my husband who told him off for swearing at his wife...

Needless to say, number withheld. I've reported them to the TPS, but since they were actually swearing at me is there anyone else I can complain to?

SpammyTheSpammer

CISSL are closing down this week.

This information has been passed to me by a number of informants, mostly current or ex-employees of CISSL/SAS, the report has also been confirmed by other sources.

Presumably, had you purchased an alarm from CISSL, you would have been left in the lurch, just as all those who purchased from the now defunct SAS FIRE AND SECURITY.

As has been pointed out on this thread, the peoples involved in this alarm scam business are now moving into the Solar Panels game so beware!

RoMoNa

I have been following these threads since the middle of march and am with CC and sales master with this. It seems that other posters have been very negative and were willing the company to go under, almost to the extent that it seemed like a witch hunt. They appear to have been hounded and ground down, without any regard for those that might lose out. How they must all be rubbing their hands wth glee now, almost like a self forfilling prophecy.
I liked the system. It was more than an alarm. I liked the fire equipment that was designed to shine through the smoke and lead the occupants to safety, and the protection button, incase I was being attacked or needed medical help immediately. I though £6,000 (paid for on credit card) for 15 years monitoring was good value, and meant that I could stay in my own home, rather than move to warden controlled accommodation and fork out £2,000 per year. I liked my salesman. He didnt pressurise me, and not only did he give me his mobile number, but his email address in case I needed his help, and true to his word, he has been helpful (obviously he isnt going to be able to sort this out).
My children love me, and were happy when I got the system put in, because they felt I would be safer, I would be able to stay in my own home, they didnt mind about the cost, or that there would be £6,000 less in the kitty when I had gone.
May be it would be better to stop trying to score points, putting more fuel on the fire and causing more distress to those that are going to be well out of pocket, but use this forum to offer help, advise and support

C_Crawford

First off I'd like to say I agree with you, but you are now going to be labelled an employee of SaS (Sorry X Employee) for your Views.
I feel nothing but Rage towards both the Sunday mail and the original post started by Spammy, why because I was happy with my system and what I paid. As I said in earlier posts there were so many inacuracies in what was printed in the Sunday Mail. (or other small time local papers) Now, because of this I have no monitoring, fantastic, well done the Sunday Mail and Spammy. 100's have lost their jobs and 1000's have no monitoring. (I have heard possibly 8000?) A Ltd company has went down the pan due to having to refund money to people who were happy to have alarms fitted till they read posts on here and the Sunday Mail. Oh and eventually for legal fees. This might not have happened if it were not for the Sunday mail printing Lies apon Lies and Spammy's post. As I said in earlier posts the high cost of some alarms was because people were taking out HP instead of paying cash or with a bank loan. I researched this so called rubbish alarm and found it not to be a cheap £500. alarm as the Sunday Mail said but a £1400 Daitem system, actually the best wireless alarm system money can buy. Yes the monitoring might sound expensive but factor in unlimted call outs from Engineers, unlimited replacement Lithium batteries (very expensive to buy) G4S response if a Keyholder cannot be contacted and it starts to sound a lot better. Obviously it seems the company made mistakes along the way as any new company does and it seems it was trying to rectify these mistakes by working with trading standards, changing literature, better training for salesmen etc. Alas it seems they could no longer afford to defend theirselves and deal with the loss of custom due to bad press and being a limited company probably went.. f#ck this we are out of here. This has of course meant there are now going to be lots of imitators out there doing the same thing from now on, 3 new companies at the moment according to Spammy and her sources.
What's really annoying and sticks in my throat is all these crap papers keep saying the council supply free alarms to the elderly, yes they do, my mum has one, it's rubbish and she has a monthly bloody monitoring charge to pay....AAAAAaaaaaarrrrrrrGGGGhhhhhHH!!!!!

trisontana

To quote the Daily Mirror article:-

Failed footballer turned failed human being David Black set-up a nationwide chain of burglar and fire alarm companies that preyed on the elderly.

So successful was his repugnant SAS Fire And Security Systems that it netted sales of £18million in less than three years.

His reps contacted victims - average age 69 - offering alarms for just £1.

Within a day another rep would would swoop with an exhausting sales pitch that lasted until they signed a contract for a monitored alarm system typically costing £6,000.

The alarms were then installed within 48 hours, so customers could not exercise the seven-day cooling-off period.

But these cheap alarms were not monitored by the police or endorsed by the Home Office, as the lying reps claimed, and their grossly exaggerated crime figures were deliberately, well, alarmist.

SAS Fire and sister firm Crime Research UK have just been shut down by the High Court in the public interest following an Insolvency Service investigation.

Although Cheshire-based, behind them was 27-year-old Black, a former Motherwell footballer, later known as David Diaz.

His co-directors also deserve a name-check: at SAS Fire there was Gary McVey of Stockport, Roger Waring of Knutsford, Cheshire, John Davies of Bromborough, Wirral, and Crime Research was run by Chris De Sousa of Northwich, Cheshire, and Paul Phoenix of Glasgow.

Commenting on the case, Stephen Speed, chief executive of The Insolvency Service said: "Our examination of SAS's trading practices established their customers were, on average, 69-years-old and it was this targeting of potentially vulnerable customers that was a matter of particular concern to The Insolvency Service. We found the company's tactics were typical of those that prey on the elderly.

"The company used unacceptable methods to gain trust and entry into people's homes and once inside the conduct of their sales people breached consumer protection law.

"Any other company that uses illegal high pressure sales tactics should be aware that The Insolvency Service can and will investigate, and where appropriate, take action to remove them from the business environment.

Helena Herklots, Services Director at Age UK, said: "Although crime against older people is less likely than other age groups, people in later life can be an attractive target for companies using illegal high pressure sales tactics. A reputable company will never force a customer into making an instant decision, and anyone who has concerns should not hesitate to ask a close relative or friend for their advice.

I rest my case!

C_Crawford

Why not quote all the papers as they are so honest, just look at the News of the World for example. His reps contacted victims average age 69? I'm 43, they used a dialing system (as discused many times on this forum) that dialed everyone regardless of age. The problem was they were dialing numbers that they should never be dialing. As for the sales reps, yes some of them need shot. Any sales person that prays on the elderly should be put down! Using or quoting wrong crime figures was a bad sales tactic also, exhausting sales pitch? How many times can you show an Alarm and it's features? Anyways I agree with a lot of the comments posted regarding sales which could have been done better by the company, what I don't agree with is the Lies the papers are allowed to print, people believe what they read as fact. There are no winners here, only losers and I'm one of them who was happy with the service I had and now I have none so I'll leave it at that. There is no point people going on and on and on, what's done is done, the end
Have a nice day everyone.