Halifax ISA 3.00% AER now available.

opinions4u

YoungNick wrote: »

On 24 March 2011, I filled in the on-line form to upgrade from 2.8% to 3.0%. Halifax's absurd on-line system then showed my rate as 0.2%, as others have reported. And when I phoned, "Lisa" told me that it was taking 'weeks' to actually switch from the wrong 0.2% to the right 3.0%, which would be 'back' (meaning 'correctly') dated from 24 March. I got fed up with this nonsense, and switched to Nationwide's 3.1% e-ISA. And yes, you've guessed already, Halifax have transferred out including interest at only 0.2% since 24 March. Local branch has promised to sort it out after the hols. They'd better get it right quick, or I'll be suing Halifax for the missing interest plus £100 compensation for annoyance and wasted time caused by their incompetence.

To be honest you rather brought that outcome on yourself by initiating a transfer when you knew there was a problem.

While you are quite within your rights to initiate legal action against them I suspect a phone call to Customer Relations would yield a favourable outcome.

bobblebob

Well mine changed over online other day, yet havent received any documentation at all. Is that normal?

Baldur

bobblebob wrote: »

Well mine changed over online other day, yet havent received any documentation at all. Is that normal?

I received acknowledgement from Halifax of both of my ISA transfers a few days after the transfers were credited.

glider3560

bobblebob wrote: »

Well mine changed over online other day, yet havent received any documentation at all. Is that normal?

I didn't receive any paperwork about my redesignation, apart from a letter from Customer Relations in response to my complaint.

purplestar133

Can you redesignate from Issue 2 to Issue 4 online even if you're not registered for internet banking? I'm thinking of doing it on behalf of someone else who is not 'computer literate'!

10_66

purplestar133 wrote: »

Can you redesignate from Issue 2 to Issue 4 online even if you're not registered for internet banking? I'm thinking of doing it on behalf of someone else who is not 'computer literate'!

Yes, LINK HERE.

The_Enforcer

I am about to open a Halifax Reward Current Account to take advantage of the £5/month offer through paying in (and then out) £1k every month.

I have pre-2010/11 ISA funds stored in a NW E-ISA still earning 3%. This is my main savings pot and I'm likely to have to dip into that to cover the cost of some work on my property, which will take the total below the 3% threshold into the lower bracket of 2.75%.

If and when this happens, the 3.2% rate on the ISA Direct Reward for being a Reward current account holder would make a switch worthwhile (It would only make about £20 extra interest if I could do it today).

However, on this page http://www.moneysavingexpert.com/savings/cash-isa-transfers
it says:

"Though you must leave the account open for a year to qualify."

Which account is it referring to, the current account or the ISA?

Cheers,
TE

rb10

The_Enforcer wrote: »

However, on this page http://www.moneysavingexpert.com/savings/cash-isa-transfers
it says:

"Though you must leave the account open for a year to qualify."

Which account is it referring to, the current account or the ISA?

You will get £5 per month on the current account, for however long you keep paying in £1k+/month.

You will get 3% on the ISA for up to a year.

It's only the additional 0.2% that has the requirement of keeping the account open for a year - so if you close it before the year is up, you get 3% rather than 3.2%.

redbull5

Opened one recently via online banking, very easy and halifax is such a good and easy service. Bought something online with the debit card and within seconds i got a call from halifax fraud department. was a plesent call. they were just double checking that i had actually bought it and i had to confirm what i bought and for how much etc. no once did they ask for acc numbers or anything. The reasons they phoned is because for the last 5 weeks i have spent no money out of my current account except DD and SO. So i am so pleased to be with halifax as they take customer service seriously and obviously look after there customers.

Love halifax, thought about moving to santander once, but then again i was very drunk lol.

The_Enforcer

rb10 wrote: »

It's only the additional 0.2% that has the requirement of keeping the account open for a year - so if you close it before the year is up, you get 3% rather than 3.2%.

Sorry, I wasn't clear - in order to keep the extra 0.2%, which account must I not close within a year, the current account or the ISA (or both)?