MSE News: O2 to hike broadband prices

Butterfly_Brain

sfry wrote: »

At the moment my O2 bill is £2.55 monthly and I have received an email stating that it is going up to £9.50 monthly.

This is an increase of £83 per year!!

Time for some negotiations with them :eek:

Mine too - I am really angry at such a big hike but £9.50 is a lot cheaper than a lot of the service providers so I will stay with them until I find another cheaper supplier

Quentin

Butterfly_Brain wrote: »

I am really angry at such a big hike but £9.50 is a lot cheaper than a lot of the service providers .....

Have a read here:

https://forums.moneysavingexpert.com/discussion/3023778

They are doing good deals (making it £4.75/month over 12 months) in return for extending your contract another 12 months.

the_devil_made_me_do_it

How will I know if I'm on a legacy package?

I signed up via quidco in August when o2 were offering £7.50 broadband to current o2 mobile customers.

jem16

the_devil_made_me_do_it wrote: »

How will I know if I'm on a legacy package?

I signed up via quidco in August when o2 were offering £7.50 broadband to current o2 mobile customers.

If it's called the Standard package it's the old legacy package. That deal was indeed £7.50pm for O2 customers.

tifo

jd87 wrote: »

I'm on O2 Home Broadband Premium. Signed up in August. Now paying £10.21 per month (I'm an o2 mobile customer). So how much will my package be going up to

£13 i was told.

the_devil_made_me_do_it

Unfortunatly, I can't access my bill online, so can't check what the package is. I think it's probably standard. It has no cap.

jem16

I_luv_cats wrote: »

How can they make any money??

They are so desperate to get existing customers off the old uncapped, non-traffic managed legacy packages and onto the new capped, traffic managed packages that they are prepared to offer deals.

jem16

I_luv_cats wrote: »

Person said there is a note of a 14 day cooling off (lucky) and will speak further when relevant dept. open!!!

No way back - others have tried.

kizzers

The article makes no sense at the end-

"O2 is not alone in increasing prices.

...

BT, O2, Orange, Sky and Talk Talk say they have no current plans to raise broadband prices."

stolt

the_devil_made_me_do_it wrote: »

Traffic shaping?? Can someone explain please.

read here, didnt know what it was either, on 02, will look around but i dont see i have much choice. leaving sky in march so wont be going to them...

http://www.wisegeek.com/what-is-traffic-shaping.htm