Unsolicited catalogues (Betterware)

tomwakefield

spudlee wrote: »

i have a few customers that say no betterware on there doors but always order .........

Why did you originally put a catalogue through their door when they had a sign requesting that you didn't?

spudlee wrote: »

I respet that not eveyone wants a betterware book put in there door and if asked not to leave a book then i dont

See above.

spudlee wrote: »

it betterware you hate not the person putting the book in your letter box they could be the nicest person you ever meet .

On the contrary, if someone is only posting a catalogue halfway through a letterbox (see someone's earlier post), or is posting a catalogue even when there is a sign up saying you don't want one, or is missing catalogue collection days meaning the things are littering the front steps of people who have been willing to return them to the reps, or is telling off and tutting at people who don't return it (again, referring to someone's earlier post), then my problem is will that specific rep, not necessarily with betterware as a whole.

spudlee

Oopsadaisy wrote: »

Not wanting tio disappoint you.....

Betterware - over-priced useless plastic tatt [imo].

well thats you all my customers are happy with what they get each to there own

withabix

They go straight in the bin along with the clothes collection bags ( - one a year will do thankyou, for a real charity and NOT a business) and pizza-curry-chinese-kebab menus.

Post spam delivered by the postman goes back in the nearest Royal Mail post box (they can have it back...if they don't like it, they shouldn't deliver it!!).

spudlee

I do agree with you that books should not be left half way in the letterbox and they are breaking the dsa code doing this

as for the 2 sign that said no betterware 1 i was told to do as they have order before and the other one was a mistake in very small writing and a4 bit of paper with an essay on it somewere it said no betterware but they ordered and i said sorry to the customer about it she was fine also some people put the signs in places you cant see it .

picking up book is a must as people wont trust you if you dont turn up when u say your going to once or twice i have not colleced on the day i said as i was ill and the other time was when my son was born in jan this year .

i know each to there own but if it was not working for me i would not do it i have some great customers on some road i can deliver 200 book and get £400 in sales and i do round 600 books a week this is not evey week but it dose happen .
at least evey other week .

I look after my customers and welcome all new customers I am polite and call when i say i am going too and also offer a discount at least once once per book to eveyone that orders , I also help customers one lady asked if i could post a letter for her which i did also another customer could not put her shower pole up and asked if i could help her I have no problems with helping people I am polite to them and have earnt there trust which in turn i have some loyal customers .

anyway I like my job and we can moan all day about this and that.

this country is a great nation of moaners :rotfl: if the bus is late we moan ,if it snows we moan if it too hot we moan , if the que at the shop is too long we moan the list is endless but if we did not moan we would not be british .


hope eveyone enjoying there weekend :-)

Oliver14

withabix wrote: »

Post spam delivered by the postman goes back in the nearest Royal Mail post box (they can have it back...if they don't like it, they shouldn't deliver it!!).

You do know you can opt out of this

http://www.royalmail.com/portal/rm/content1?catId=400126&mediaId=500081

Sylvania

I think I once read that any unsolicited brochures,catalogues or anything else for that becomes your property once it has been posted through your letterbox.

fluffnutter

Sylvania wrote: »

I think I once read that any unsolicited brochures,catalogues or anything else for that becomes your property once it has been posted through your letterbox.

Only after a particular period. After six months they become yours. However, if you've contacted the sender and asked them to collect said goods and they make no effort to do so, the goods become yours after just one month. Throughout this time, you're supposed to keep the goods safe and in the condition they were received, i.e. you can't bin them.

In practice though, it's doubtful as to whether Bettaware catalogues and the like constitute 'unsolicited goods'. More likely they're just deemed the same as flyers and take-away menus, i.e. if you just binned them, the Bettaware representative would have little success in legally challenging you.

glider3560

The Consumer Protection (Distance Selling) Regulations 2000 state

Inertia Selling24.—(1) Paragraphs (2) and (3) apply if—(a)unsolicited goods are sent to a person (“the recipient”) with a view to his acquiring them;(b)the recipient has no reasonable cause to believe that they were sent with a view to their being acquired for the purposes of a business; and(c)the recipient has neither agreed to acquire nor agreed to return them.(2) The recipient may, as between himself and the sender, use, deal with or dispose of the goods as if they were an unconditional gift to him.(3) The rights of the sender to the goods are extinguished.

IMO, you are free to do as you wish with these catalogues, including binning them as we do in our household.

fluffnutter wrote: »

Only after a particular period. After six months they become yours. However, if you've contacted the sender and asked them to collect said goods and they make no effort to do so, the goods become yours after just one month. Throughout this time, you're supposed to keep the goods safe and in the condition they were received, i.e. you can't bin them.

The six months doesn't apply anymore due to the above regulation.

shortdog

Be grateful - I have three doors, which are all accessed from different angles (one straight onto the main road, one up the drive, and one on the side street), and I get three lots of everything except anything the postman brings, unless its a new postman.
It can be fun, when the Betterware man comes back to collect his catalogues, and I answer each door in turn!

bayness0

I am a Betterware distributer and co-ordinator but I just wanted to stand up for us.

Quite a few people complaining about receiving our catalogues and about delivery agents not collecting them.

I do understand when an agent does not collect the books, it can be very annoying. As a co-ordinator our job is to ensure that books are collected when our distributors say they will collect them. Personally I stand in for distributors who cannot collect books. you must remember this is the way they earn their money to collecting the catalogue is key to them. A catalogue should only end up on your doorstep is it is left out after the last collection.

If you don't want the catalogues, just tell us - please be polite, we are not rude to you.

We do lots of good, you would not believe the number of people who leave their front door keys in the door or their front door open. We also put off criminal acts in your areas as people don't tend to break in whilst we are walking up and down your road.

I noticed people going on about how expensive products are due to our commisison structure, how do you think a shop pays its staff - all retail uses the same method, a proportion of the price is to pay for the cost of providing it, a lot more than you think. Our system is no different except that we have lower fixed costs than any shop.

anyway enough, all I ask you to remember is that the person delivering the catalogue is trying to earn a living.