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o2 price increase

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  • I am currently on the £7.50 legacey package and phone line with post office told them I was leaving for sky bb & line rental. They then offerd me line rental with inc calls for £13.50 with free all rounder bb for 12 months. So I have taken up the offer. Need to find out though, my mobile contract is up in july and want to port out. Will the bb go up £5 if its free???
  • jem16
    jem16 Posts: 19,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BIGWHEELER wrote: »
    They then offerd me line rental with inc calls for £13.50 with free all rounder bb for 12 months. So I have taken up the offer.

    Oh dear!

    Welcome to traffic shaping now.

    O2 have achieved what they set out to do and have changed you off the unlimited, no traffic managed tariff to a capped traffic managed tariff.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Presumably the broadband will go from £0 to £5 if you lose the mobile discount.
    No free lunch, and no free laptop ;)
  • jem16 wrote: »
    Oh dear!

    Welcome to traffic shaping now.

    O2 have achieved what they set out to do and have changed you off the unlimited, no traffic managed tariff to a capped traffic managed tariff.

    I've also been offered line rental with 12 months free "The Works" broadband. I wouldn't come anywhere near the cap on this so I am quite tempted. And surely even if you stay on the legacy package for another 12 months at the end of it you won't be able to renew beyond because they will have withdrawn the package.
  • jem16
    jem16 Posts: 19,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've also been offered line rental with 12 months free "The Works" broadband. I wouldn't come anywhere near the cap on this so I am quite tempted.

    It's not the download cap I would worry about. It's the speed restrictions at peak times - down to 250kb/s. Check out Post 82 on this thread.
    And surely even if you stay on the legacy package for another 12 months at the end of it you won't be able to renew beyond because they will have withdrawn the package.

    Why renew? As long as you are on the legacy package you will stay on it. Of course we cannot foretell the future - O2 may eventually force eberyone off them.
  • jem16 wrote: »
    It's not the download cap I would worry about. It's the speed restrictions at peak times - down to 250kb/s. Check out Post 82 on this thread.

    Good point. Forgot about that.

    Why renew? As long as you are on the legacy package you will stay on it. Of course we cannot foretell the future - O2 may eventually force eberyone off them.

    Ah didn't realise there might be a possibility of extending again after 12 months. I just assumed they would be withdrawing it.
  • After being on their new 'works' package for three weeks I can honestly say hang on to that legacy package for grim death, search 'o2 broadband contract nonsense' for the sorry tale!!


    David
  • Quentin
    Quentin Posts: 40,405 Forumite
    BIGWHEELER wrote: »
    Need to find out though, my mobile contract is up in july and want to port out. Will the bb go up £5 if its free???

    No.

    Whilst you are getting free months they don't take the £5 mobile discount into their calculations (ie they bill the full amount and credit the full amount to get it back to zero)
  • BargainMad_3
    BargainMad_3 Posts: 772 Forumite
    edited 22 February 2011 at 2:26PM
    Tight_Fist wrote: »
    I have also received a letter from O2 saying that my monthly BB cost will be £10.34
    I have not seen anyone else state this amount!!!
    I was actually referred to O2 via an employee which entitled me to receive the best available BB package for £7.50 a month (without needing to be an O2 mobile customer) which is around 11 - 12Mb so i think this is the premium package. Has anyone else been referred that has received this price increase??


    I have seen that those on the legacy packages will see an increase of £1.84 on home broadband basic so it will go up from £7.66 to £9.50 (which includes the recent VAT increase).

    However your increase is £2.84 (your £7.50 refer a friend rate plus £2.84 equals £10.34.)

    That makes it a straight £1 difference which I can guess is a price increase for those on "refer a friend".

    This makes sense in that "refer a friend" gives you their best package for the same price as their entry level package. Their entry level package will be £8.50 from 31 March.

    So you are paying the "entry" level price (£8.50) but because you are on a legacy package there is also the legacy price increase of £1.84 to total £10.34p a month.

    Just a theory :T Hope it makes sense.
  • BargainMad_3
    BargainMad_3 Posts: 772 Forumite
    edited 22 February 2011 at 4:16PM
    Hi, I've tried trawling through the posts here and on the O2 forum but can't find an answer to my question - as I'm already registered here I thought I'd try before registering at O2....

    I'm on a legacy O2 broadband contract, paying £12.77 a month. I have an O2 PAYG phone linked to the account and received the discount for a few months, but that phone's no longer used and so I no longer get the discount.

    I got the letter from O2, and it said my new price would be £9.50....... I'm assuming it will actually be £14.50 as I don't get the discount - can anybody confirm that?

    If you have lost the original PAYG sim, you can send for a new one and customer services will change the number linked to your broadband to the new one. It's a faff but I have done it.

    I know, I could ask O2 direct, but if there's a chance they've made a mistake in my favour I'd rather not rock the boat.

    Ta


    £9.50 is the rate with an o2 discount so your price will be going up to £14.50 without an o2 discount. (At the moment the £5 discount is worth £5.11 with the new VAT rate.)

    They will quote the £9.50 rate to anyone who has/had an o2 mobile linked to their broadband account but you need to top up a PAYG to benefit from this rate.

    You can still get the £5 discount if you start to top up the PAYG with £10 every 3 months. Over 12 months it is worth spending £40 to save £60 and you get to keep the £40 as airtime.:)
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