o2 price increase

Quentin

Are you sure the 6 months free isn't for cancelling your old unlimited package?

That seems to be the offer they are using to entice us to take out the new (limited) basics package.

bobstheboy

Quentin wrote: »

Are you sure the 6 months free isn't for cancelling your old unlimited package?

That seems to be the offer they are using to entice us to take out the new (limited) basics package.

"Thank you for choosing to stay with O2 Home Broadband on O2 Home Broadband Premium.

Your contract has been extended to 16/02/2012 and your loyalty reward of First 6 months free on O2 HBB Premium 12 month product will now be applied. We will let you know when this comes to an end."

Just received an email confirming my deal. Clearly for the Premium product.

Sezzler

Hi all,

Just got a an email stating [FONT=Verdana, Geneva, sans-serif](From 31 March 2011 your monthly broadband and home phone cost (including line rental) will be £16.00 and your monthly call package will be £2.50)

Im still within my contract which ends 31 oct 2011.. is there anything I can do about these price rises?

thanks
[/FONT]

Quentin

If you phone and ask to leave they will offer you a good deal to stay (though that will mean starting a new 12 month contract).

Quentin

bobstheboy wrote: »

Just received an email confirming my deal. Clearly for the Premium product.

Good show. (You'll see others have found out they have switched packages when getting the free 6 month deal)

sanfly

bobstheboy wrote: »

"Thank you for choosing to stay with O2 Home Broadband on O2 Home Broadband Premium.

Your contract has been extended to 16/02/2012 and your loyalty reward of First 6 months free on O2 HBB Premium 12 month product will now be applied. We will let you know when this comes to an end."

Thought id done well today when i got it reduced to £7.00 from the new £9.50 per month, for a new 12 month contract staying on the standard product, guess i jumped in to quick, well done!!!!

Quentin

If you are really getting Premium for £7 you have done well!

sanfly

Quentin wrote: »

If you are really getting Premium for £7 you have done well!

My error, meant standard unlimited package.....

5562

Just called O2, said wanted MAC for price increases and was going to Sky. Was offered 6 months free. Still on Premium package with 12 month contract, as is still showing on my online account information, so not on newer packages. Happy days

sanfly

They've given me 6 months free and 6 months at £9.50. Same package (currently £7.66). :j

When i rang up went for the £2.50 month reduction on standard package that they offered,= £7.00 p.m..... looks like i should have tried harder for your deal. Mine = £84 p.y. yours = £57, maybe i might ring up and cancel again under 14 day cooling and see if i can get a better offer.:) Nothing ventured nothing gained as they say.