Fast4/V21/Biscit (merged threads)

spud17

Just logged on v21 status ,email etc,WHAT is going on out there!

Good news is DField has reactivated my email but changed the password from 7 letters to 6 letter alpha-numeric ,I can live with that.

Still no repayment of stolen monies and another payment due in 3 days time!

When I signed up I opted for the Debit Card route (dont believe in Credit Cards,perhaps I should )this does not offer the same protection as Direct Debit as I have found out .How do you change DC to DD if the company is un-contactible (is there such a word)?

The problem with "losing" my card is that the account pays my mortgage, pension plan etc.The hassle of rearranging everything is more than a couple of stolen payments.

Has anyone any experience of setting up a second account with a small balance which would be used just for online bills?In effect a sort of firewall.

I repeat-I am fairly new to the internet.

Some people seem to be having to resort to 0845 dialup -to keep the cost down check out https://www.18185.co.uk this seems to say 0845 is available for 0.5p/min (eves/wkends)as opposed to BT 1.0p/min.

Time for bed!
Goodnight

girlsmum

So what is going on now, I am with V21 but have not been affected by the latest scandal...or so i thought, it now seems though that i cannot get any e-mails from them and trying to access the web site its gone????

HotchPotch_2

dunker wrote:

If anyone DOES want to escape Ezee, remember they are covered by the Distance Selling regulations. You can get out of the contract by giving them notice within seven days of signing up...... how long it would take you to get a MAC then.... is anybodies guess!

INCORRECT A service once commenced can avoid the distance regulations requirement for 7 days notice providing they inform you that it does not apply.

EzeeDSL have done so, and I quote

"8.1.2 If you have purchased Services then you may cancel this Agreement in relation to the Services in accordance with the Regulations within 7 Working Days beginning on the day after the day on which the Agreement is concluded. If the Services include line installation then, in relation to the line installation Service and related Services, this 7 day period is deemed to commence on the day after the day on which the Customer line is installed. In any 7 day period under this paragraph, you lose the right to cancel if the Service is used or otherwise performed within the 7 day period. "

ginger_nuts

normanmark wrote:

Basically netservices will be ceasing broadband on the lines affected on the 24th November.

Customers will be looking at the 8th December as the first day they'll be able to place an order with a new provider.

will it be the 8th December for connection or just to order and them wait .

normanmark

ginger_nuts wrote:

will it be the 8th December for connection or just to order and them wait .

Customers will be looking at the 8th December as the first day they'll be able to place an order with a new provider.

Thats the first day the new provider will be able to place an order for broadband

DocProc

RNS Number:1717M
BT Group PLC
16 November 2006

DC06-616 16 November 2006

BT MAKES RECOMMENDED CASH OFFER FOR PLUSNET PLC

BT today announced it has made a recommended cash offer for PlusNet, offering 210p per share, valuing the company at approximately £67m.

The offer for PlusNet fits perfectly with BT's strategy of providing its customers with the most that broadband can deliver. Broadband is increasingly becoming more than just fast internet access and PlusNet has a strong reputation for both customer service and innovation.

Operating since 1997, PlusNet was listed on the Alternative Investment Market in 2004. It has grown rapidly during the last few years and now has close to 200,000 broadband customers as well as an additional narrowband customer base.

If the offer is accepted, PlusNet will retain its brand and distinct identity. It will continue to operate from its base in Sheffield and Lee Strafford will remain its CEO. For the 12 months to 30 June 2006 the company had revenues of £41m, EBITDA of £7.5m and net income of £3.9m.

BT Retail chief executive, Ian Livingston said: "This offer makes great sense for BT. We already provide the UK's most popular and best-performing ADSL broadband service and this acquisition will ensure that even more people can enjoy our market-leading services. PlusNet's customers and employees will benefit from the combination of PlusNet's excellent platform and access to BT's resources and technology development."

Lee Strafford, CEO of PlusNet said: "I am pleased to announce BT's offer this morning. Whilst the PlusNet Directors continue to believe that PlusNet is a high quality business, our sector is consolidating and there are considerable benefits to PlusNet in becoming part of BT. BT recognises the importance of retaining PlusNet's identity and culture and I believe this will give rise to exciting opportunities for PlusNet, our customers and our employees."

The directors of the company, having unanimously recommended the offer, have provided irrevocable undertakings to accept BT's offer.

Inquiries about this news release should be made to the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK dial + 44 20 7356 5369

All news releases can be accessed at our web site: http://www.bt.com/newscentre

About BT

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists
principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2006, BT Group plc's revenue was £19,514 million with profit before taxation of £2,040 million.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit http://www.bt.com/aboutbt

This information is provided by RNS
The company news service from the London Stock Exchange

END
OFFEAEFKFAAKFEE

Nix

Gee, thank you for that really useful post.

I have now been duly informed of the wonders of PlusNet and Bt.

I'm so impressed! :shocked:

NOT! :rotfl:

mrJ_5

i would say that post #649 takes this off topic, or at least it has nothing to do with V21/Fast4/Biscit. . . .

zacspeed_2

<-- V peed off ex V21 customer here!
The missus just called Lloyds TSB debit card dispute number - 0845 300 6699 & they were more than aware of the problem. She was told that they would instruct their merchant bankers (how apt) to deny any further payments to these theiving scum (my words - not theirs).
Obviously, this is only any use if you're a LLoyds TSB customer.
I'll be watching this space with GREAT intrest!

zacspeed_2

Yay! Found the answer - NTL 2Mb broadband, £17.99 per month! Coming round on Monday to install it!

(Sorry if this annoys anyone who can't get NTL).