Fast4/V21/Biscit (merged threads)

alared

Funkman

Have you tried logging in to the V21 portal.
http://portal.v21.co.uk/index.asp?exec=members&channel=members%20login

If you are not having any trouble at the moment

---

why cancel.
Hopefully the worse of this fiasco is over.

To cancel send a registered letter to

BISCIT INTERNET LTD.
BERKELEY HOUSE,
HIGH STREET
EDGWARE
MIDDLESEX
HA8 7RP

now press the thanks button

exprog

Couldn't get net access earlier this morning and the V21 Status page was unobtainable as was the 'Setting up XP dial up' page. :eek:

Everything now seems to be restored. :j

Hopefully just part of getting everything onto a stabler basis.

Nix

Anyone else having trouble sending emails via smtp.members.v21.co.uk or am I the only one? It's been a few days now. Maybe this is to make up for the fact that my internet access hasn't been as manic as some...

I'm presently sending directly through my webmail site but it's not as convenient as doing through my computers' email client! :wall:

funkman

the reason i want to cancel is that now im on ntl, no need for dial up unlimited

Gay_Gorden

funkman wrote:

i know this is a long thread but can someone tell me how to cancel my fast4net account (dialup). i registered about 5 months ago.

From personal experience, if you want to cancel, stop paying.

ginger_nuts

matrix999 wrote:

Have you tried logging into your account on the v21 website http://www.v21.co.uk If it works then your now a v21 customer.

This worked for me .I found out V21 had changed my log in details to [EMAIL="username@v21.co.uk"]username@v21.co.uk[/EMAIL] .I still havent been able to send emails via outlook express but at least I am online .

Kruger

Gay_Gorden wrote:

From personal experience, if you want to cancel, stop paying.

The problem here though is they just keep billing your card, there is no is easy way to cancel and they know this, its underhand and has meant I've had to 'lose my card' to stop a further payment going through next month. I've also got to fill out a form from the bank to claim back the unauthorised £4.99 taken, it hardly seems worth it, but i'm not taking it lying down.

exprog

Nix wrote:

Anyone else having trouble sending emails via smtp.members.v21.co.uk

Don't know if it's of any use to you, but they now have a post about email settings on the status page.

ginger_nuts

Kruger wrote:

The problem here though is they just keep billing your card, there is no is easy way to cancel and they know this, its underhand and has meant I've had to 'lose my card' to stop a further payment going through next month. I've also got to fill out a form from the bank to claim back the unauthorised £4.99 taken, it hardly seems worth it, but I'm not taking it lying down.

change the payment to direct debit .I did this ,and I claimed under the DD guarantee when they took 2 payments last month ( one phone call to the bank ).you can also cancell direct debits

Nix

exprog wrote:

Don't know if it's of any use to you, but they now have a post about email settings on the status page.

Yup, that's cracked it, many thanks! :T