Sky multi-room. Can be multihouse??!!

ericonabike

Having had one query dealt with so satisfactorily here, thought I'd try another. I have Sky multiroom at present [two rooms]. Son has moved out, to a house with a dish, but no arial. This afternoon I took along the spare Sky box [which we own] expecting at least to be able to pick up the free channels. BUT the box doesn't seem to realise it's moved house, and is still getting all the channels I've signed up to here at home.

How does that work? Neither box is plugged into a phone line. I was going to cancel the multiroom, but if this is liklely to continue, may ask son to pay it so that he continues to receive the channels! Any advice on pros and cons welcomed.

chris024

I am no expert here.

I think it is the digi card that holds all the subscription details / does the decoding of the channels. So it would work where ever there is a sky dish. However in the Sky T&C they stipulate that the multiroom box has to be connected to a phoneline. I guess to avoid people doing what you have just done.

I think they check every now and again remotely to make sure that the phone line is connected.

Ultimately it is up to you...risk being caught and you could have your whole sky system cancelled and maybe a fine/taken to court?

Kurtis_Blue

As above^^^

Except its not if you get caught its simply a matter of when they charge you, you may get a written warning letter, you may not. The multiroom needs to be plugged in to the phone line if you attempt to defruad Sky they will charge you as stipulated in your agreement.

ericonabike

Interesting - I'll check the T and Cs.

Robert2009

maybe a fine/taken to court?

Why?

I would love to see that.

"Sky takes someone to court because they moved their multiroom to another house"

If you give advice at least get it right

ericonabike

The T anc C for mutliroom says:

Sky Multiroom: £10 pm. Provides the same Sky TV channels as your main Sky TV subscription on a box in another room. You must subscribe to Sky TV throughout and an extra box is required for each Multiroom subscription. Each box you have must be connected to the same fixed telephone line at all times.

But the General terms [which I would have thought over-ride the former] state:

General: Your Sky box(es) must be connected to a fixed telephone line for 12 months.

I've had both boxes for longer than 12 months. If anyone has some definitive knowledge on this point I'd be interested to hear it. At the moment it's hard to see what law I'm breaking, leave alone the chances of discovery. I may choose to do something different, but at the moment I'm quite enjoying getting one back on the Man!

Kurtis_Blue

Robert2009 wrote: »

Why?

I would love to see that.

"Sky takes someone to court because they moved their multiroom to another house"

If you give advice at least get it right

Indeed Robert.

Not sure what is confusing people here, if you have Sky multiroom both boxes need to be in the same house and connected other wise you WILL be charged, private companys cannot fine you and you will not need to go to court as they will simply bill you and take the money in the normal manner.

Phantom_Flan_Flinger

Sky will do ringbacks to the boxes. Once they don't get an answer from the multiroom box, you will start to be charged for 2 seperate subscriptions. Say you currently pay £50/month, £40 for your subs and £10 for the multiroom. That will change to £80/month, 2 subs.

Now whether Sky write to you to warn you first or just start charging is open to conjecture.

Owain_Moneysaver

Sky use the phoneline to check the boxes are in the same house.

Now if you were to connect each box to a VoIP adapter and configure the adapters to have the same VoIP phone number, they would appear to be on the same phoneline when they phone Sky to update. That would need VoIP adapters and broadband access though, so could start getting a bit pricey, and might be in breach of Sky's Ts&Cs

Or your son could get a Freesat From Sky viewing card for £25 . That would be the cheapest option and no questions about legality.

jem16

Owain_Moneysaver wrote: »

Or your son could get a Freesat From Sky viewing card for £25 . That would be the cheapest option and no questions about legality.

Or take the card out completely and receive the Free to Air channels for no charge.

http://en.wikipedia.org/wiki/List_of_free-to-air_channels_at_28E

ericonabike

Thanks for this. I expect I'll get round to taking the card out at some point. Just seems bizarre that it works at all in a totally different location. And I do wonder how legally watertight the exhortation to 'keep it attached to a phone line' is...