ebay help pleeeeease? buying saying they havent recieved item

theonlywayisup

Faxy_Fowler wrote: »

When you face an INR and there is no tracking that is even worst. I have been there on many occasions and it is even worst when the buyer does not cooperate with you in getting compensation which means you lose out on the claim.

Ditto Soolin.

And to add, even if you do pay recorded (and it doesn't track) the buyer can still be uncooperative on a claim, or worse still, the buyer could have the item. Paypal will not want to know.

As it happens I don't have this problem. I use a tracked service which is as good as Special Delivery but at a quarter of the price.

Crowqueen

theonlywayisup wrote: »

I use a tracked service which is as good as Special Delivery but at a quarter of the price.

Which one?

theonlywayisup

Crowqueen wrote: »

Which one?

Royal Mail Tracked.

You negotiate a price beforehand which is then reviewed every quarter.

The item is treated like SD, in so much as it is flown up and down the UK rather than van/train. It has tracking which does NOT require a signature but is enough for PP and Ebay. It goes with the SD items, so treated better than normal post.

If you sell volume, then you need to speak with RM about it.

Faxy_Fowler

soolin wrote: »

Buyer opens an INR, seller can only win if they can prove delivery. If recorded has failed to update to delivery then you are no better off than i am with my proof of posting, you cannot win the dispute.

I am fully aware of that, recorded delivery failing to update has been very rare for me infact I can't ever remember a single time where it did fail to update.

There have been times where information was not available but eventually the delivery signature did appear.

Yes, there are many critics who say recorded delivery isn't worth the paper it is printed on but for me it has been reliable.

soolin

theonlywayisup wrote: »

Royal Mail Tracked.

You negotiate a price beforehand which is then reviewed every quarter.

The item is treated like SD, in so much as it is flown up and down the UK rather than van/train. It has tracking which does NOT require a signature but is enough for PP and Ebay. It goes with the SD items, so treated better than normal post.

If you sell volume, then you need to speak with RM about it.

Alas I am not a large enough seller for anything nice from RM

Crowqueen

Neither am I. Nice stuff.

Let me guess, TOWIU - you're one of those titanium powersellers, or whatever they call them now, that we keep hearing about.

soolin

Crowqueen wrote: »

Neither am I. Nice stuff.

Let me guess, TOWIU - you're one of those titanium powersellers, or whatever they call them now, that we keep hearing about.

Exalted indeed no doubt.

I was just pleased to make bronze last month and to get the TRS displayed, but i'm easily pleased!

theonlywayisup

Crowqueen wrote: »

Neither am I. Nice stuff.

Let me guess, TOWIU - you're one of those titanium powersellers, or whatever they call them now, that we keep hearing about.

You don't hear about me on here!

I am wholesale, retail, online - webby, Ebay and recently Amazon. But the majority is wholesale.

However, I do ship 'shed loads' via RM, hence the deal.

But, RM will do a deal on anyone dealing with 100 parcels a week. When you work that to 20 a day on weekdays an nothing at weekends, that would probably be most business ebayers.

RM tracked gives you two tiers. Either up to 5kg, or up to 20kg (it may be 25kg now I cannot recall). This is all at one price and fully tracked. Some business I see on Ebay, are clearly above the minimum 100 p/w but clearly don't take the RMT option. Bizarre. So for a flat rate of £x.xx I can ship every single parcel up to 20kg to any UK post code (incl Highlands, IOM, Jersey etc) for the same rate. Ironically, as the price is so good, you attract more buyers and by more volume, the price comes down.

My apologies to the OP, we are off tact.

theonlywayisup

Faxy_Fowler wrote: »

I am fully aware of that, recorded delivery failing to update has been very rare for me infact I can't ever remember a single time where it did fail to update.

There have been times where information was not available but eventually the delivery signature did appear.

Yes, there are many critics who say recorded delivery isn't worth the paper it is printed on but for me it has been reliable.

As I have said I am not a user of RD. But I know it doesn't track (by percentage). I hope you keep your clean record with it and it pays you back the amount you outlay.

Without RMT, I would still go normal post, not recorded.

macfly

You think most business sellers have a hundred parcels a week? If I did, I'd be making half a million a year. Hundred a week??? The stress would kill me.