Kgbdeals [text removed by MSE Forum Team] THEIR CODES DO NOT WORK!

libertysurf

I've also got a problem. Kgb's email to me was ridiculous. I have tried their number, 08000 118 012, and all I get is a recorded message basically telling me to go away and then the line goes dead. I have had good deals in the past and never needed to contact kgb. But with this current one, the supplier is proving difficult and kgb is not responding so this is changing my view of kgb.
Seeing how many have problems is an eye opener.

MothballsWallet

brettcta wrote: »

i wonder sometimes what would happen if a company such as KGB decided to pursue litigation against people who post up threads on these (and other) calling them a BIG SCAM, accusing them of purposefully selling codes for cinema tickets in the full knowledge that they are fake and therefore fraudulent.

The outcome of the case would be decided based on what evidence is presented by whom and whether it convinces the court to the required level (I think on balance of probability because this would be a civil case).

jaks111

hello im trying to get through to kgb found a number but it says mon to friday only
if you have paid through paypal can you get a refund as i bought a hair appointment gone to book it and they have only 1 appoinment and that is all they will offer which is no good to me at all but i have emailed kgb and they have replied saying you can only get a refund within 10 days of buying the deal
will stick to groupon in the future
thanks

jaks111

jaks111 wrote: »

hello im trying to get through to kgb found a number but it says mon to friday only
if you have paid through paypal can you get a refund as i bought a hair appointment gone to book it and they have only 1 appoinment and that is all they will offer which is no good to me at all but i have emailed kgb and they have replied saying you can only get a refund within 10 days of buying the deal
will stick to groupon in the future
thanks

I finally got a contact number for kgb and got a refund all i can say is dont let them fob you off how can they issue a voucher with 3 months on it and then say you can only get a refund after 10 days of buying it

Ruthy1604

What was the number you used to contact KGB? I'm still waiting for a response to my email. :-(

NeilG001

Hi
Just to add to the thread, I also ordered a steam mop from KGB & My Kool Kitchen, never recieved confirmation of my order and had trouble finding information about it from KGB. They also told me they only had an email for their trading partner, no phone number etc. How can you operate professionally like that?

This morning I recieved an email saying "Unfortunately due to unforeseen circumstances the merchant is not able to honour the deal" & that I had been sent a refund to Paypal, which I had.

I hope all others also got the same message, and I would be interested if anyone actually got the deal.

There are some phone numbers for KGB listed at Saynoto0870, not tried any but it may help.

I for one certainly will not be dealing with KGB again, thier customer service is laughable

justinkellett

Well im in the same boat ordered my steam mop voucher on the 21/5/12 i then got the email off my kool kitchen to pay postage via there link on the same day which i paid

and guess what no mop!!

ive sent 7 emails to my kool kitchen which ive had no reply

Ive raised a claim in paypal for the mop money and also raised the issue with kgb who have said there looking into it

problem is even when i get a refund for the mop i doubt i can claim for the p&p as its a service

ive had 3 deals now from kgb and only 1 has worked out

not happy

has anyone had there mop or anything infact from my kool kitchen

justinkellett

Well update I asked kgb whats going on as 6 working days are up and I got an instant refund so cant fault them on that

my only issue now is trying to get back the £4.95 postage from my kool kitchen ive raised the paypal dispute but im not holding my breath

rogerbarton

I was just about to buy from KGB Deals and ran a quick google search to verify their integrity...having read through this thread I can safely say I won't bother. They sound like an absolute bunch of cowboys.

justinkellett

all that kgb have to do is vet the merchant like i say out of 3 deals 2 have been bad but to be fair ive got my moneyback (apart from my p and p from the mop)

before buying a deal i would look up the merchant before paying your cash