Euro1net in big trouble??

o_t_e

I'm sure there are plenty of people who use the AOL software quite happily, I don't think there is anything inherently insidious about it - I can only say that I don't put stuff on my pc I don't need or want and for me having AOL e-mail, browser etc is just reinventing the wheel. I tried it with dialup a few years ago and I was left with the feeling that it was a good dialup service but I wished it didn't have to come with all this crap - it's very much a personal thing though - if you want give it a go, apparently it's easy to uninstall it.

MattVinyl

Can anyone help - Euro1net have put a TAG on my phone line. BT can't take it off and can't advise how I get a MAC. A company called Griffin (who apparently had a contract with Euro1net) tell me that the tag will be auto removed on 12th Sept. Can I believe them?
Even if it is, I still need a MAC.
How can I get BB??
Pls help

normanmark

If its being removed on the 12th then it means the service is being ceased (ie. removed off the line).

So a MAC wont be applicable as theres no service to migrate. Any day after the 12th you can re-apply for a new connection with a new ISP.

adm_4

Those looking to go with AOL (as I just have) should look on the referrals board.

carpy

i may well go with AOL as that seems a good deal but i'm abit wary because they don't score very highly on the adslguide comparison tables!!!

i'm currently on the 1 month free AOL anytime dial-up so hopefully if i ring up they'll upgrade me to 1meg BB for £9.99 a month with free connection. Being an ex Euro1net customer i've got a USB modem, has anyone managed to get a free router as well out of AOL?

p.s. i hate their software, i just don't like their browser but for some reason my IE 6 wont work now since i downloaded AOL. i even downloaded Firefox and that wont work either?!?!?

so far no-one has provided me with a solution so any help much appreciated!!!

cassyan

I signed up to E1N's Talk and Surf in August, the CPS section of which went live on 04/09/06. BT have confirmed that broadband was never set up on the line. I am looking to put in a claim with my credit card company and, when possible, sign up for another bundled phone/broadband provider. However, I'm concerned that, even though I have received an e-mail stating that ADS has ceased trading, as the CPS is still live on my line if I move calls back to BT I might be seen as having cancelled the contract before I have heard further from ADS. Can anyone help or give me any advice? Any advice would be greatly appreciated.

Also, does anyone have a copy of Talk and Surf's terms and conditions, as I wasn't able to print these out before the site went down?

o_t_e

Hi all - now have a basic half meg connection with AOL - I was able to check the status of my line here:

http://www.prodigynet.co.uk/menu.php?page=support/adsllinecheck

This actually showed a new order for the last couple of days but I couldn't get a connection with the default password from AOL (my postcode) I supect because I was entering a space in the middle of the postcode. I changed the password here:

https://names.aol.co.uk/names.adp

then entered the new password and the username in the format screename@aol.com into my router and it was able to establish a connection.

I'll be in touch with AOL if the connection isn't uprated to 1meg but for now I'm just happy to be off dialup!

Gold_Shogun

cassyan wrote:

Also, does anyone have a copy of Talk and Surf's terms and conditions, as I wasn't able to print these out before the site went down?

You can download most of the E1N Talk&Surf documents from the Archived Documents thread over here :-

http://bbs.adslguide.org.uk/showflat.php?Cat=&Board=euro1net&Number=2630827

If you can't find what you're looking for there, let me know as I might have it & can upload it for you.

Cheers
Bob

Gold_Shogun

cassyan wrote:

I'm concerned that, even though I have received an e-mail stating that ADS has ceased trading, as the CPS is still live on my line if I move calls back to BT I might be seen as having cancelled the contract before I have heard further from ADS.

1) ... You WON'T hear from ADS/E1N ... My wife was actually at their Ramsgate premises earlier this week whilst they were in the middle of doing a Moonlight-Flit.

2) ... The premises are now completely empty & locked-up, and the windows blanked-out.

3) ... You cannot legally be held to have "self-cancelled" the contract, as ADS did not complete both components of the Talk & Surf service you contracted for, AND E1N have served a "Formal Termination Notification" upon you, so you are free to do as you wish.

4) ... The "quickest" way to obtain a refund from your CCC is to phone the 'fraud department' of your CCC and report it as a "Fraudulent Transaction" (as Euro1Net were aware at the time of offering you the contract that they would NEVER be able to fulfil it) ... I have ALREADY arranged 3 x E1N refunds (@ £209.81 each) from CCC on this basis.

Cheers
Bob

MattVinyl

How long will I continue to get free phone calls? Not that I could possibly advocate this, but some prople might try to get their money back from the CCC and STILL receive free phone calls.