O2 UK "unlimited" web bolt on limit is 200MB

Silk

iwanttosave wrote: »

You actually expect me, one employee of a company than employs 1000's of people, with sites all over the UK working in a department that is in no way shape or form related to whoever makes the terms and conditions, or who even writes the terms and conditions, to know why they haven't been updated? How about I send out a memo and I get that question answered for you huh?

As I said before iwantosave, I'm more than happy with O2 and don't have a problem with them. What I do have a problem with however is is someone who states trying to quote assumptions based on T&C's that don't seem to exist as an employee.

You said thers a difference to PAYG and contract so I ask yet again whats the difference ?
You said the T&C's are outdated so wheres the new T&C's ?
You say thers no limit and yet it's quite clear that on occasions there is a limit so what is it ? and where does it say what the limit is ?

If you use the excuse about it being a large company but don't know why they haven't been updated how on earth is the average joe supposed to know what the T&C's are if you can't even find them yourself ?
How do you know what the current T&C's are if you don't know where they are ?

Silk

DUTR wrote: »

It depends on the customer vs service provider's interpretation of unlimited.
Unlimited could mean you can access it anytime, not that the amount of data is unlimited.
The average customer won't be using the service unfairly and hence won't have to worry about restrictions, the mere fact folk are worried about restrictions suggests an intent to abuse the service, however if it is genuine heavy usage then the user won't mind paying an extra premium for the facility

I think the problem stems from unlimited meaning anytime as long as you want without limits.
However it is reasonable to expect that if someone was to use it 24rs a day 7 days a week then it would be too far over the top. The problem about all this seems to be there is no definitve answer as to where the line is drawn ie if someone tells me the budget for a job is £10k then it would be unfair to bill the customer £100k or to start a job then stop once the £10 has been spent.
People need to know what the limit is and yet no one seems to know ????

before_hollywood

Silk wrote: »

As I said before iwantosave, I'm more than happy with O2 and don't have a problem with them. What I do have a problem with however is is someone who states trying to quote assumptions based on T&C's that don't seem to exist as an employee.

You said thers a difference to PAYG and contract so I ask yet again whats the difference ?
You said the T&C's are outdated so wheres the new T&C's ?
You say thers no limit and yet it's quite clear that on occasions there is a limit so what is it ? and where does it say what the limit is ?

If you use the excuse about it being a large company but don't know why they haven't been updated how on earth is the average joe supposed to know what the T&C's are if you can't even find them yourself ?
How do you know what the current T&C's are if you don't know where they are ?

http://www.o2.co.uk/termsandconditions/iphone

http://www.o2.co.uk/termsandconditions

try those silk

and no i dont work in pay monthly for o2 so this was a result of me using google for about 10 seconds

Silk

before_hollywood wrote: »

it doesnt apply on pay and go iphone

lets just say i have very reliable sources

I don't think we are talking about an iphone bolt on or a blackberry bolt on are we ???
I thought we are talking about a std. web bolt on ???

They are different arn't they ???

Silk

before_hollywood wrote: »

http://www.o2.co.uk/termsandconditions/iphone

http://www.o2.co.uk/termsandconditions

try those silk

and no i dont work in pay monthly for o2 so this was a result of me using google for about 10 seconds

Hi Hollywood,
Whats Iphone T&C's got to do with it ?
Where does it say on
http://www.o2.co.uk/termsandconditions

What the limit is we've looked at them and can't see them can you ?

iwanttosave_2

Silk wrote: »

As I said before iwantosave, I'm more than happy with O2 and don't have a problem with them. What I do have a problem with however is is someone who states trying to quote assumptions based on T&C's that don't seem to exist as an employee.

You said thers a difference to PAYG and contract so I ask yet again whats the difference ?
You said the T&C's are outdated so wheres the new T&C's ?
You say thers no limit and yet it's quite clear that on occasions there is a limit so what is it ? and where does it say what the limit is ?

If you use the excuse about it being a large company but don't know why they haven't been updated how on earth is the average joe supposed to know what the T&C's are if you can't even find them yourself ?
How do you know what the current T&C's are if you don't know where they are ?

You know, if they had reduced it and hid it then I could understand all these silly little questions, but they have INCREASED it. (to be clear we are talking about PAYG).

The terms and conditions more than likely haven't been changed because the majority will be on the old version which did offer 200mb, and if they breached this they would be charged an overage, if it was in the T&C's that it was 500mb then these people would start complaining.

The difference is that one is for CONTRACT customers, the other is for PAYGO customers, the same way ONLINE customers get different deals than OFFLINE customers, they're called differentials. My 10 year old can understand this so I don't understand why its not sinking in with you, it's not a difficult concept to grasp.

To be honest I think you're just stirring it now and I'm getting bored repeating myself.

Silk

iwanttosave wrote: »

You know, if they had reduced it and hid it then I could understand all these silly little questions, but they have INCREASED it. (to be clear we are talking about PAYG).

Why is it a silly question ?
The OP asked the question and i pointed out the T&C's regarding the 200mb limit on the wesite but it seems it's a contract and you say thats different but now you are back peddling ..do you know the answer or not ?
Do you know for sure what the T&C's are and where they are ?

Originally Posted by iwanttosave
The terms and conditions more than likely haven't been changed because the majority will be on the old version which did offer 200mb, and if they breached this they would be charged an overage, if it was in the T&C's that it was 500mb then these people would start complaining.

More than likely what does that mean ? so the T&C's 200mb is still applicable then ?
Either they have have changed or they haven't ?
If they have changed where are they ?

Originally Posted by iwanttosave
The difference is that one is for CONTRACT customers, the other is for PAYGO customers, the same way ONLINE customers get different deals than OFFLINE customers, they're called differentials. My 10 year old can understand this so I don't understand why its not sinking in with you, it's not a difficult concept to grasp

How hard is the question ?
What is the difference to a "PAYG Bolt On" and a "Contract Bolt On" ?
Is there a difference in price ? Is there a difference in Data allowance ?
What is the difference other than paying before or after you use the Bolt On ????

Originally Posted by iwanttosave
To be honest I think you're just stirring it now and I'm getting bored repeating myself

I'm not stirring anything I'm trying to get an answer from someone who is supposed to know what they are talking about and for some reason it doesn't seem to be happening does it ????

So lets try again shall we

What is the limit for the "WEB BOLT ON" is it 200mb ? and if it isn't where does it say what it is ?

iwanttosave_2

I wrote a reply here, but can't be bothered rising to you anymore so deleted it.

Silk

iwanttosave wrote: »

I wrote a reply here, but can't be bothered rising to you anymore so deleted it.

That doesn't surprise me :rotfl:

vicx

iwanttosave wrote: »

There is a FUP in the T&C's for Blackberry, not sure if that one has changed, but its blinking hard to use that much on a BB thanks to its data compression, I've tried. :rotfl:

I've read through the Blackberry bolt on Terms and Cond's for contract/simplicity and there is definately no fair usage policy.