Reclaimed Bank Charges SUCCESS stories

danvalex

:j After just 2 letters from your web site, Barclays have said they would pay me back £960 of the £1300 that I asked for :beer:. It was well the time sorting this out as it will pay off all the money that I owe them. Now I will close my account with them as I don't think that the £11.50 a month charge for having a bank account with them is worth it. so it a big to Barclays and a :T to this web site.

shopkeeper12

Natwest have paid up £570, to be credited into the account, heard nothing from them at all until letter recieved yesterday , with the usual, waffle etc, but as a gesture of goodwill etc, more than happy....

Still waiting for Hsbc, just recived Standard order for stay of settlement... have to wait and see!!!!
:T

theagent57

Money from the NAT WA***RS
acc 1 Amount claimed £3079 +interest amount recieved £3079
acc 2 << £1159 +interest amount recieved £1159
acc 3 << £5440 +interest still ongoing
Sent first letter asking for charges six weeks ago didnt recieved anything from them untill offer started mcol 16th may 10 minutes before that bloke lost against lloyds tsb
All the way through this process i was going to stand firm and demand everything owed to me, however when those first two offer letters came through the door i very nearly started doing cart wheels around my lounge[naked] i thought that four months ago i was never going to see that money again so i accepted, maybe on acc 3 i will hold firm and not be such a wimp
Many thanks to Martin and his team but most of all thankyou to all of you guys without your success stories and hate towards banks i may have not have been so successful
KEEP THE FAITH

loftygirl

LloydsTSB: account closed 2 years ago. Thought I'd try it.

Amount reclaimed: £350.00
Plus Interest: £118.24
Total: £468.24 + £50 court fee

Story: Got to Court Date stage, as they defended. All correspondence then from their solicitors. Settled in full (£523.68) Cheque received.

I am pleased I followed this up as it felt a bit cheeky as the account had been closed for 2 years. I am now at the MCOL stage with my Mum's account £1000 worth, and 2nd letter stage with my sister £450 worth.

nickel_2

Bank NATWEST
Amount Reclaimed £2323.26
Amount Repayed £2032.00

On the 21/2/07 sent a letter to my bank asking for my statements, when i recieved the statements back (17/3/07) I used martins calculator to work out all charges including interest. I then used the template letters on this site
to claim back both charges and interest posted it on 20/3/07. I then recieved a letter from the bank on the 08/05/07 saying on whole side of a4 how they are not wrong to charge and how all charges are set out in the terms and conditions when i set up the account, I then turned over the page and it said but as a goodwill gesture they are offering me £2032.00 all we had to do was sign to say we accept the offer which we did and the money was in our account within 7 days.:j :j :j :j

Farmer_boy

Bank: Barclays
Amount Claimed £2159
Settlement £2159

I have been claiming back bank charges on behalf of my son and was beginning to get very worried by the failure of the claim last week. My heart goes out to that poor man. I originally claimed on the MCOL site, but Barclays defended the claim and we were transferred to the County Court. £220 in Court fees - not a small amount if you have no money! I thought the banks would be jumping on the bandwagon of that one failure and taking it all the way to our allocated court date of 18th July, but yesterday we had a letter to say that although Barclays admit no wrong doing they did not want the expense of going to court and settled in full. I can't tell you how relieved we are, so don't despair if your claim is still in the pipeline and good luck to you all.

simone83

Bank: Lloyds TSb
Amount Reclaimed: £660.00
Amount they paid: £750.00 (Go Figure!!)
Didnt threaten court stated would refer to ombudsman - got reply with 20 days offering settlement of £750.00 for £660.00 of charges - we said OK. Nothing about closing account!

ukag0972

Bank RBS
Amount claimed £3500
Amount awarded £3194
It took 10 weeks but they offered settlement without changing banks or threatening legal action

jabberjc

Barlays Bank
Received; £1827
Claimed; I DIDN'T!

Handed in the letter from this site requesting bank statements. They handed back the £10 cheque! Off to a good start...30 days later reminded them politely that they had not sent statements...received 3 days later...2 days later received offer letter for £1827 (approx 80% of what would have been :j the claim) Not bad for 1 letter and 1 phone call!!!!!

Katie's_Dad

Bank: Nat West
Amount Claimed: £749 (inc Interest)
Amount Paid: £555:beer:
Details:

I wrote to the bank in March, claiming the full amount including interest, and asked for a reply within 14 days. No reply arrived so I rang the branch in mid-Apr and was advised that the matter had been passed on to Head Office, and that I would be contacted shortly. Nothing happened for weeks so I tried ringing the Branch again in mid-May, who repeated the details of their Head Office. The Head Office were spectacularly unhelpful, as nobody seemed to know where to direct me and the Customer Complaints department, whose voice-activated system directs you to 'press 1 for charging queries', were out of action for about 6 days. Eventually I rang the branch again, and they did some research to establish that an offer would be with me in 3 weeks. Last week a letter arrived detailing that the Bank disputed the validity of the claim and would not refund the charges. However, and this bit was on a separate page, which is a clever bit of psychology, they were prepared to offer a goodwill payment of £555.

Given that we have not been model customers, and that £555 is better in our pockets than in Nat West's vaults, we took the money and ran! All in all, painless and well worth while, but I was unsurprised and unimpressed in equal measure by the Bank's lacklustre handling of the whole issue.

Well doen and thanks to Martin.