Reclaimed Bank Charges SUCCESS stories

coal9011

BANK: NatWest
CLAIMED: £538.92 (including interest)
SETTLEMENT: £464.00

I could not believe my eyes this morning (Sat 19 May 2007) when I opened my post to see a settlement letter from NatWest Bank offering me £464.00.

I had heard nothing from them and after the LloydsTSB court win I thought that I would have to issue my claim in the County Court and keep my fingers crossed.

For everyone else out there here is what happened:-

26 March - sent them a copy of Martin's first standard (with interest) and my own copies of the relevant bank statements - NO REPLY FROM THEM

17 April - sent second letter with the WITHOUT PREJUDICE section in it stating that I would accept £431.00 in settlement (in effect giving NatWest
a 20% discount) - NO REPLY FROM THEM

19 May - letter from NatWest offering full and final settlement (to be paid direct into my bank account) in the sum of £464.00 THATS £31.00 MORE THEN I HAD ASKED FOR!!! :T

In fairness I did NOT stick to Martin's "14 days" suggested time limit for replies or "next step" action. Although I was very tempted, I did not ever telephone them (not quite true, did try to phone them for the 1st. time last week but could not get through - line busy all day). If I had stuck to the time limits then by now I would have issued my court claim. I can only assume
that NatWest might have taken this into consideration when looking at my claim - or perhaps I've just been very lucky?

I have today sent back their letter of accepting the offer (it seems fair and eliminates the need for court action).

So, there still is"life" after the LloydsTSB result and I have had to change my opinion of NatWest Bank. Thanks very much to Martin Lewis - the true money saving expert - for his help to me and please everyone else do continue with your claims (but perhaps do be prepared to compromise if your made an offer?): :j :j :T :j :j

:money: :A :T

Revels_2

Served my claim from my county court last week, and today got an ominous plain white envelope addressed to me. I looked on the back and recognised the Balloon Street address, and feared the worst, but out fell a cheque for £1437! I'm over the moon!
Now I'm just looking for how to finish up with the claim procedure now they've paid up.

passman_2

Bank: Royal Bank of Scotland
Amount Reclaimed:£4500.00
Amount they paid:[£4500.00
The story: by simply follow the instructions on this site. I wrote to the bank as suggested and received a letter from the bank containing all the statements I need at no cost to me.
The bank then asked for payment before sending them to me. There must be someone in my branch who agrees with this action or they dropped a clanger.
On 4/04/07 I submitted a claim and on 22/04/07 I entered a undefend
judgement.
Ithought iI had made a mistake as other site user where sending the court doucments to the banks head offices. I had all mine sent to local branch. I need not have worried.
The post on 12/05/07 contained a nice surprise.The bank paid up in full. This bank have specially account for paying bank charges and my cheque was 774 drawn on it. I returned teh encolosed letter acknowledging the reciept of the settlement.
I stiil have account at the bank for now but I will move.

Do not give up the battle
Good luck to all those who are taking the banks on.

Passman

marathon03

Bank HSBC
Claimed £290
Rec'd £315

Letter sent 7 1/2 weeks ago, advised case would be dealt with in 8 weeks - have them the benfit of the doubt - cashed again last friday and was todl the case would be escalated - offer arrived following day for the full amount plus refund on another charge due to be applied in 22/05. full amount recd £315.00 !!! have two further claims with RBOS and Capital One both re Credit card charges but will not be deterre!!!

A big thank you to all connected to this web site Nickmack in particular for the informatyion and support!!!

yelgib

After the usual contact and letters with NATIONWIDE getting no success I filed a claim on moneyclaim.
Nationwide acknowledged they would defend the claim. There 28 days is up on this Monday 21st May.
Just received a letter informing me that they have refunded £956 in charges and £4.38 in pending charges, £120 moneycliam fees and £137 to cover lost interest
Total = £1217.38 refunded as requested

Thanks to everyone on https://www.moneysavingexpert.co and https://www.consumeractiongroup.co.uk/

Right.... Who's next

silkyboy

Well today is a great day in the silkyboy house.ive just received a letter from the halifax saying that they will repay my entire claim into my account in the next 5 working days!the deadline for them to enter a defence was thurs 24th may so was a little surprised to receive it today.the whole process took just 8 weeks from start to finish.was a little bit worried when i heard about the Lloyds case this week but martin soon gave me the confidence to feel positive again.Martin lewis you are an absolute legend and me and my wife and family cannot thankyou enough(and of course everybody else who gives such wonderful advice on this site).To anybody reading this message i would say keep going,use ALL the advice given and keep believing because you WILL be successful cos the banks are panicking and dont want to go to court.
I'll continue to log on to this site to try and help anybody who needs it but for now; GET IN THERE YOU BEAUTY!!!
P.S my claim was for £8,459 plus £250 court costs and the whole lot has been reclaimed.
:money: :money: :beer: :beer: :j :j P.S all money been paid into my account 2 days later and my account is still open.EVERYBODY KEEP GOING AND GOOD LUCK!

dimples23

amount claimed 468.00
amount received 415.00

sent 1st letter on 25th march no reply
Then sent letter threatening court action still no reply, could'nt afford court costs so i emailed natwest customer relations attached both letters saying their customer services stink!
Finally recieved email saying they were sorry and they had recieved my letters and i would receive response in 56 days!
At long last recieved offer for 415.00 today :j as long as i understood this was not an admission of liability or error!

Thanks martin:money: would never have done if i did not see you on tonight with trevor mcdonald

In process of reclaiming my fiances and my mums bank charges

amp990

I would just like to let you know that both my sons have claimed bank charges from Nat west the amounts were £600 and £704. I did the first letter for them attaching copy of charges. One got a reply saying would be passed to relevant department and the other got no reply at all, so I wrote again (sending copies of charges for a second time) advising that we had received no response and asked for charges plus interest. Within a week they had both had a reply offereing the original amount less interest which they were both happy to accept. They had to sign a letter agreeing to payment and within a week of posting charges had been paid direct into their accounts.

Now can anybody help me my youngest son who got the most back had a poor wage just before getting charges back and the bacnk stopped some dds being paid so again he got hit with £152 does anyone know if he can reclaim them a second time.

chops05

Bank: Abbey
Amount Reclaimed: 585 + interest
Amount they paid: 889.61 (this is the figure including interest and court costs)

The story: I got as far as getting a court date for 5th June. Stayed up really late last night preparing my court bundle which I was going to post today but I got a letter from the Abbey this morning informing me that they would pay all charges plus interest and court fees!! I'm well pleased!!! :j :j :j :j

Thanks to everyone here on MSE for your excellent advice!! :T :beer:

nobsac

Bank-first direct
Amount reclaiming=£3009 +£899 interest
Amount repaid=£2910

First letter requesting statements sent 30.3.07.
10.4.07 Recieved letter with cheque for the £10 returned informing me that they would provide this sevice free of charge.
2.5.07 statements arrived.
3.5.07 letter sent requesting payment plus interest.
10.5.07 letter arrived offering £2473, as full and final settlement (mindful of management time and irrecoverable legal costs, without admission of liability etc etc)
11.5.07 letter sent requesting full payment including interest, or I would take court action.
16.5.07 poor nights sleep after recieving news that a bank had won in court, started to regret not taking the first offer.
17.5.07 a day of worry, got home to find a letter from the bank offering me £2910. it took me about one minute to decide to deal.

I would like to thank Martin for this web site it has been a massive help. and to the rest of you good luck and don't give up its your money.