Reclaimed Bank Charges SUCCESS stories

fuztownsend

Bank: Barclays
Amount claimed: £5500
Amount settled: £3700

Hi. Started this way back in Febuary.
Finally got a court date scheduled for 21st June. Was all up for it,
but it clashed with Glastonbury, which i managed to get tickets for, and
i was truly skint! I wrote to barclays saying that i will accept £3700 instead of the full amount. The letter got lost. Wrote again, phoned, phoned again, finally got through to legal in canary warf. The offer came through the very next day. BE PERSISTANT. Get through to the right people, and they can get you your money.
PS. While i was going through the process i raked up £375 worth of fees which i am about to start the whole sorry process again for!!
Good Luck!

ElizabethJ_2

Bank: First Direct
Amount claimed: £2000
Amount offered: £1550

Their response, making a partial offer, was received within a week of writing. I am still deciding whether to accept this or to plough on for the full amount - so far this has been extremely easy! Given the news this week that a judge has overturned one such case I am concerned the tide on these reclaims may now turn so I am tempted to settle.

Thank you for such excellent and practical advice! :T

aw123

Amount Claimed: £1310 plus interest
Amout Settled: £1430

Took the full 40 days to send statements, but they returned £10 fee. Not that I could use it, as it was a postal order!

Sent 1st letter. Received reply after 6 days saying they would get back to me within 10 days. True to their word they did offering me £1430. I sent the reply slip the same day and my money was in my account within 2 days!

Thanks to Martin and everyone who has posted on here for encouraging me to do this. This money will make a big difference to me!

cbpat

BANK Clydesdale
AMOUNT CLAIMED £3029.83 inc interest
AMOUNT RECIEVED £2220.50
STORY Done all letters, recieved usual saying "they are within their right etc" carried on and threatened court action. Heard of friend who went straight to financial ombudsman, done the same and got cheque within weeks. Will be trying to get rest owed to me.

Would never have known where to start without this website, CHEERS MARTIN:money: :T

rosysnozzy

HSBC
Amount claimed: 3106.00
Amount recieved 2512.16
Story- East peasy! Claimed for two accounts (one closed) did not claim interest, got letters back in 14 days saying they were looking into it, waited a while, was just about to contact them again when recieved letter offering 2512. Accepted! will now close second account as i have left for Nationwide. Thanks Martin!

debnrosie

Bank - Nationwide
Amount Reclaimed - £177.54 (inc Interest)
Amount Paid - £207.54 (inc mycol charge)

We followed your instructions to the letter and kept a tight rein on timescales. They did submit an acknowledgement of service and the 28 day allowance was due up on 23 May. Yesterday a credit of £45.54 appeared in the account which is the interest we claimed + mycol cost. Today the charges themselves have appeared as a "correction" credit.

You're a star, Martin. Keep up the good work.

alyhyena

I first wrote asking for money back on 16th April 2007, I was just about to write the next letter taking to court.

I have had a letter today offering me 1435.00. The actual amount i was asking for was 1910.00.

I will accept this offer as i have alot of other problems at the moment. Bur im sure i would full ammount if I sent second letter

Hope this helps someone


Alyhyena

Thanks matin. I will now have a good 40th birthday next week:beer: :beer:

cck177

Bank: natwest
Reclaimed: £2468 inc £420 interest
Offered: £2011


It took a long 8 weeks to get this offer, but did not want the stress of threats of court etc if i could get away with it.. (being pregnant with no. 4 stressful enough lol) they kept telling me i'd get an offer and they had 8 weeks to get back to me, so thought i'd wait it out.. and hooray received offer on sat. Was surprised they offered so much!! signed and sent back just have to wait for it to credit my account..:D

Thankyou Martin

markwit

Bank: First Direct (joint a/c)
Amount Reclaimed: £1,274.00 + £174.08 interest
Amount they paid: £1,110.00
The story: Very simple. Within 6 days of sending my letter requesting a refund, they replied offering the above. No threat of court or anything. They even sent back my cheque paying for the 6 years of statements, which came via DHL.

Bank: First Direct (sole a/c)
Amount Reclaimed: £435.00 + £20.44 interest
Amount they paid: £435.00
The story: As above

I am over the moon. Thanks Martin. You are a top guy :beer:

DJSchoie

Bank: First Direct
Claim: £107.10
Offered: £105

Got charged £105 plus £2.10 in interest when I went overdrawn £300 by accident. Thought I had a bigger overdraft then I did. Rang First Direct up but they said as a rule they recharge fees. So sent a letter saying repay default charges using the template and two weeks later recieved a letter saying there looking into it and will recieve another letter with the outcome in 14 days. Thought they were just stalling for time so sent the second letter not recieved a satisfactory response but, the day after I sent that letter recieved another from first direct and I sent my letter 2nd class saying there willing to pay £105 back but not the £2.10 they charged me. For going £105 overdrawn I think I'll live with a £2.10 charge. Thank You MoneySavingExpert.com