Reclaimed Bank Charges SUCCESS stories

slrsbw

I am in the process of claiming back my bank charges from HSBC who applied another charge yesterday. I phoned them and explained that I am currently challenging my previous charges and they refunded my £14 over the phone straight away. Funny that! keep challenging the banks, Dont let the Fat cats get fatter

Thor92

Never thought I would be posting on this thread.

Birmingham Midshires mortgage,

asked for £910
received £960

18/04/07 Sent my first letter for default charges
25/04/07 received them
25/04/07 sent second letter asking for £910
04/05/07 received letter today saying they would pay £960 as a good will.

This took only 16 days. :T :beer: Thank you.

:-)asapiginmud

Bank: HSBC (first direct)

Amount claimed: £560 plus interest
Received: £560

Followed the steps for gathering charges info and used online calculator. Wrote one letter, received an apology straight away and an offer within 2 weeks!

Bank: Halifax
Amount claimed: £2400 plus interest
Received: ???

They have replied saying it could take up to 8 weeks to look into it:rolleyes: :rolleyes: as if I have done all the leg work! anyway still waiting.

Go for it, it is very simple and why not!

Hair_Razor

BANK: NATWEST

AMOUNT CLAIMED: £3063

RECIEVED: £3063

All i have to say is :beer: cheers to Martin for letting this be known to the public. I would tell everyone to get on the band waggon and get these charges back you deserve them. GOOD LUCK TO EVERYONE IT CAN BE DONE :T

sophiecat_2

Bank: R.B.S
Account: Mortgage account
Amount claimed:£110
Amount received:£110
Sent first two letters as per templates,Then e-mailed them with a gentle reminder that i would wait no longer before using mcol. Received offer of £110 this morning. Took about six weeks. Given me the courage to take them all on now!!! Thanks everyone who helped on this site!:beer:

Brucie_Bonus

Bank: Alliance & Leicester
Amount claimed: £450.33
Amount received: £450.33

Sent the letters as per Martin's instructions and used MCOL to file a claim.
A&L sent letters to say they intended to defend the case and sent the cheque the following week.
They have said that they will contact me to discuss the future operation of my account. i.e. they'll probably close it...

royalblu

Martin,

Thank you very much, thanks soley to your web site I have today received the final payment of £17,808.48 recovered from the Halifax.

This total was bank charges incurred across two current accounts over the last six years.

As the figure was so large I started four seperate money claims through the "Money Claims" web site. The Halifax settled two of them within days of them being started. They settled the final two today after I "Requested Judgement" on the two claims last Sunday.

The Halifax responded to all four Money Claims with "They intend to defend", but days later I received the refund of the first two. The following day I received a letter from the Halifax.. it said "bla bla bla bla, the charges were perfectly legal and justified.... bla bla .... we have refunded you anyway."

My advice to people is, it doesn't matter how little, or how large, just send the letters. I would be very surprised if anyone fails to recover the funds.

Martin, again thank you..

A very happy Mr & Mrs E from the Northwest of England.

PS, I don't know whether I will have the same success, but I have been spurred on to request a list of all penalty charges from any and all finance instituations I have have agreements with over the past six years, I will keep you posted. I would be happy to hear of any successes with none high street bank charge recovery attempts.

nuttyrockeress

Bank: Halifax

Amount claimed £407
Amount received £407

Our story, we had a joint account which we closed 2 years ago. Sent the first letter for statements.
Second letter requesting full charges refunded, received offer of £267, wrote back saying wanted full amount or would go to court and claim interest.
Letter received asking to call the manager.
Called and left several messages advising that we would accept the £407 to avoid taking them to court where we knew we would win, letter back this morning offering full £407

Thanks to everyone who helped on the Halifax thread and mostly thanks to Martin and the weekly newsletter which I can't wait for each week!!

Sa1sysoo

Bank: HSBC
Amount Reclaimed:1400
Amount they paid:920
The story: Reclaimed from HSBC, and decided to settle for speed's sake. Seemed to take ages whilst we were doing it, but only started to do it in January, so quite quick really! We got to the stage of threatening them with court.

DIANNE32

Lloyds TSB
Amount claimed £5500

Amount Paid £5500 :beer:

The story: Its taken 6 long months and a couple of letters to the ombudsman and they have sent a letter today offering the full amount. Went through the usual with sending the letters and they wasn't having any of it so i contacted the ombudsman and they have sorted it:beer: Cheers Martin:T However Lloyds did try it on a bit with the Ombudsman. Im well chuffed cant believe it!!!:T