Reclaimed Bank Charges SUCCESS stories

Frank_Leeds

Hi all,

I've been following this site for months and seen very few success stories about Abbey, so I'm posting this to encourage others to take them on!

The story:
27/11/06 request for statements
04/01/07 request for charges to be reeimbursed
11/01/07 response "we're investigating"
22/01/07 response "sorry you're unhappy blah blah"
27/01/07 3rd letter (template) threatening them with court
01/03/07 Macol entered
12/03/07 response asking for account details & how I'd worked out the interest etc.
23/03/07 received their defence
14/04/07 received notice of transfer to the Bradford claim, telling me the Judge wants to have a word on 15th May before the hearing is allocated a date.
04/05/07 received a letter from Abbey stating:

In view of the quatum of your claim, Abbey National Plc has determined, in this instance, to settle your claim in full. Payment will be made in the sum of £616.89.
Payment is in full and final settlement of you claim (ref number). Payment is calculated as follows:
(i) £470.00 charges as claimed;
(ii) £60.38 interest as claimed;
(iii) £6.51 interest at the rate of 8% p.a. from 2 March 2007 to date; and
(iv) £80.00 court fees incurred on the filing of the claim form and allocation questionaire.

Abbey is raising a cheque for the sum of £616.89 that will be paid into your account (if open) or posted to you. We will now inform the Court that Abbey is settling your matter in full and asking the Court to withdraw the claim from the hearing list. Once you have received payment, would you please inform the court that you withdraw your claim, and provide us with a copy of your letter.

Yours faithfully,
Inga Kirkman

Although it has been a rather long haul compared to others, I'm over the moon that they have finally seen the light!!!!!!!!:j :j :j :j

A very big THANK YOU to Martin and all those that have been posting their story over the months, you have all been my support and inspiration in times of doubts!!!!

Jimmy..B_3

Bank: Natwest
Amount Claimed: £2175 + Interest (Over 2 accounts)
Amount Paid: £2175, no costs.

Settled after second letter. Took 6 weeks from first letter to money in my account.

Bank: Barclays
Amount Claimed: £50! (I know, I know. But hey, it's my money!
Going to court. Thay have defended but now owe £100.

Keep you posted.

adrian840

Bank: Halifax
Amount claimed: £3854.00
Amount Paid £3854.00 plus £120.00 court fees

The story. Halifax paid up no problems after I filed court papers.:T

Oldbaldwiser_2

Bank: Natwest
Amount Reclaimed: £358.00 + interest at Standard Rate £8.49
Amount they paid: £358.00 Accepted
The story: Called into local branch 26/02/07 with copy of loan calc (thanks martin) told they could only auth a max of £50.00 at branch level and that it would need to be referred on. 14days later branch contact me stating they cannot deal with the matter without a covering letter letter sent13/03/2007.
Nothing heard until 05/05/2007 letter received (surname spelt wrong!!) lots of waffle about the rights and wrongs and veiled threats re reducing account to basic levels if not agreed (just for those who worry I have a personal loan and an overdraft with the bank) but they have offered the full amount of the charges without interest(sad they must need the money!!) Took a while but got there in the end. If you don't ask you wont get now i'm looking forward to being a bit better off!!

Strawberry_3

Posting on behalf of my husband

Bank:Barclays
Amount Reclaimed:£1450
Amount they paid:£1450
The story:Sent letters as per consumer action group
First offer £800, turned it down and threatened court action
Within 5 days received a phone call offering full amount
within 7 days of phone call £1450 was in the bank account


:j :j :j :j :j :T :T :T :T :T

tracy7790_2

Bank of Scotland

Sent 1st letter requesting statements on 15th January 2007

Statements received on 22nd February 2007

Sent letter detailing charges of £555 and £123.77 (interest calculated using Martins calculator) on 1st March

Received a letter explaining that they were sorry I was disappointed with the service etc, and that they would look into my claim blah blah blah

Received a letter on 17th April offering £155 in full and final settlement without accepting liability etc and if they haven't heard from me within 8 weeks they would assume I was happy with the offer.....NO CHANCE!!!

I called up there and then to refuse the offer and was advised they would be back in touch within 10 -14 days.

Letter arrived on 4th May offering settlement of £555 (total charges) and advised they cannot include interest unless it has been through the courts. I was happy to accept this figure as I still owe £400 on the card, so that will clear the balance for me:j . Letter of acceptance will be returned to them tomorrow morning recorded delivery and I will await my money....yipee

AMOUNT CLAIMED: £555 + £123.77 interest
AMOUNT OFFERED: £555

Many thanks Martin, your website is fantastic.

Only 3 more accounts to go

Bank of Scotland: CLAIM £1353 charges + £247.56 interest
TOTAL CLAIM: £1600.56 waiting on reply from letter requesting to be paid back......will keep you posted on the outcome!!

MBNA Credit Card: CLAIM £520 charges + £156.93 interest
TOTAL CLAIM: £676.93 3rd letter sent advising they have 7 days to reply or I will take court action.....will keep you posted on the outcome!!

Bank of Scotland Current Account: CLAIM £492 charges + £81.44 interest
TOTAL CLAIM: £573.44 3rd letter sent advising they have 7 days to respond or I will take court action....will keep you posted on the outcome!!

For everyone who can't be bothered claiming THEIR money back....just do it, it only takes 5 mins to do the paperwork and at the end of the day....ITS YOUR MONEY...what have you got to lose??? I have recommended all my family and friends to join this web site and reclaim their charges....its unbelievable how much money thesE banks have STOLEN from us all, so now its our turn to stand up and be counted and reclaim it back!!!!
THANKS AGAIN MARTIN...YOUR'E A STAR X:money:

drewster_2

Bank: Barclays
Amount Reclaimed: £850
Amount they paid:£850

The story: Thanks to this site, I followed all of the steps and, a week before my court date (on the 18th May), Barclays have written to offer the full amount. FANTASTIC! It took a good few months but definitely worth it.

THANK YOU ALL! :beer: :j

Foot101

Foot101 wrote: »

HSBC
Claimed £2636 (no interest)
Offer £2096.10

Story
5th March - requested charges
23rd ish March - standard looking into reply
9th April - Threatened court
30th April - 8 weeks up so rang up , they said offer went out , then followed 3 phone calls in 3 days as told different thing everyday.
3rdMay - was phoned back and advised offer in post
5thMay - 8 weeks and 5 days since request for charges recieved the letter on the mat this am, opened with a shake and skimmed down to see they had deducted £117 of refunded charges but offered £2096. I am going to ring up and push for more as £500 they have kept back is still a bit cheeky .
Will let you know but whatever happens it will be 2096 which sorts me out for first time in years :T


Now waiting for replys from

Capital One
Halifax current account
Halifax Credit Card
Black Horse Loan
+ mortgage account if you can claim on here , have read you can ??

:T

Will keep you all posted regarding these

called this am and have come to an agreement with them , new offer of

£2300 coming out today

Get in !!

haylings176

Bank: FIRST DIRECT
Amount Reclaimed:£1,267.71 INCL INTEREST
Amount they paid:£1,000
The story:

Wrote to them on 22nd March, requesting bank statements. Acknowledgement letter received 27th March saying that statements will be sent, but will require a signature. Rang to chase 23rd April and was told that they had 40 working days in which to send statements. 2 days later, statements arrived via DHL. Had to laugh as the courier told me he had been inundated with sending these little packets from First Direct (I bet he has!).
Totalled up charges and sent letter off on 1st May. Letter arrived 4th May offering me £1,000. Yipee!!!! Sending acceptance letter off today.

I also have a claim going on with Halifax, so will let you know how I get on with that.:mad:

Thank you Martin, you are a STAR!!!!!!!!!!!!!!!!!!!!!
:money: :T

steven1983_2

Bank: LloydsTSB
Amount Reclaimed:£210.00
Amount they paid:£210.00

The story:

Sent 1st letter, got usual reply (our charges are fair....)

Sent 2nd letter giving them 14days....no reply

Sent them 7days notice otherwise i was going to take them to court

Got a letter 5 days later saying they still feel the charges are fair but the £210 will be in my account in the next 10 working days!!

RESULT! ::T :T

Just waiting for statements off Barclays now....this is taking forever...anyone having the same problem?