Reclaimed Bank Charges SUCCESS stories

pete-in-london

Egg (late payment fees, overlimit fees, failed DD fees)

Claimed £320 + 8% statutory interest + court fee
Received £320 + 8% statutory interest + court fee

Settled in full a few days after transfer from MCOL to local county court. Initially offered without interest which I rejected via email. Go for the full amount and don't be nervous!

lalnjohn

bank - Natwest
Amount claimed 182.00
Amount paid - 182.00

Settled in full 19/04. Started MCOL on 21/3.
Had spoken to customer services and agreed to settle with 152.00.
Am still waiting for response to separate claim for 4997.00 MCOL started 20/3
so fingers crossed !!!!

Paulus99

Bank: Barclay's
Amount Reclaimed: £310
Amount they paid: £310

Barclay's replied to my first letter after a few days saying it would take up to 40days to deal with my complaint. Two weeks later a letter came through the post saying they would pay the £310 as a good will gesture. Checked my account this morning and its already been paid in

traceytab1

Bank: halifax
Amount claimed: £3078
Amount paid: £2700
The story:Sent 1st letter received usual letter allowing up to eight weeks, sent second letter and received no reply so phoned and was told id get an offer within two days which i did they offered £2048 so phoned and the girl then offered £2700 so took the offer they said it would be in my account within 14 days so very happy.

skintnminted

Hi all


Bank: Natwest
Amount claimed £3003
Amount Paid £3003

The story Sent 1st letter on 13th March, heard nothing after the initial 14 days so rang the customer relations dept. to chase it up.

I was told that my claim had been validated and that they were aiming to deal with my claim by the 5th April.

I waited until then and then on the 5th I got an offer letter, with the usual T&C's blah, blah... with a "gesture of goodwill offer of full amount"...

I sent it back recorded delivery on the 10th...and the money fell into my account at close of business yesterday...wooo - hooo!!!

Just wanted to say that I never thought I'd get to post on this thread...I'm so glad that I was inspired by reading all the helpful, informative, and supportive posts from everyone on here and Martin and the moderators do a tremendous job.

Thank you

coolwave34

I really didn't think I would be writing our success story today especially as Nationwide seem to be the worst for paying back charges.

We sent Nationwide a letter on the 22nd february stating we were claiming charges totalling £1463.03 (including interest). Had to send them a reminder letter 2 weeks later and recieved the usual response "Our charges are fair and we'd agreed to them on signing a contract with them for the bank account.....blah...blah...blah!!!!"

So we started a claim with MoneyClaim online, therefore claiming £1583.03 including the solicitor charge. Papers were issued on the 19th March and to our surprise Nationwide acknowledged on the 22nd March (obviously a slower week for them receiving claim papers!!!). Was not looking forward to waiting 28 days but were willing to take it all the way if they decided to defend the case.

However, to our absolute delight we have had 2 payments appear in our account. They are headed as 'corrections' one payment of £999.00 and a second of £238.32. We are so pleased with this despite it not being the full amount as we are going to London for the weekend and it will be so nice to not have tighten the purse strings for this one.

What a result for us and a relief as to be honest I was a little scared of having to go to court.

Just wonder if they'll pay the rest in from the claim at some point, but if they don't we can still bask in our victory.

coolwave34

Forgot to say BIG thankyou to everyone who has posted information on this site. The support and guidance has been outstanding and I wouldn't have had the courage to push forward with this issue.
You are all absolute diamonds.
xxx

christheplumber

SUCCESS!!!!

Woooohooooo. I claimed £1330 from Barclays & they offered £1000 as a 'goodwill jesture'. I snapped it up - it get's me out of the red & into the black again. RESULT!! :j

I am now a dedicated MoneySaver. Many thanks to you all & especially Martin. Cheers guys :beer:

Chris


Congratulations to you all too - xxx

sparkey_2

BANK HALIFAX
AMOUNT RECLAIMED £3500
AMOUNT PAID £2200

THE STORY
I SUPPOSE THIS IS REALLY A THANKYOU TO MARTIN LEWIS AND HIS WEBSITE FOR GIVING US THE NECESSARY KNOW HOW INFORMATION ON HOW TO CLAIM OUR BANK CHARGES BACK,YOU WILL PROBABLY NOTICE THERE IS A DEFECIT OF APPROX £1300 OF WHAT WAS CLAIMED AND ACTUALLY PAID, HOWEVER I HAVE KNOW DOUBT IF WE HAD HAVE HELD OUT WE WOULD HAVE BEEN REIMBURSED CLOSE TO THE FULL AMOUNT,IT WOULD HAVE TO BE SAID THAT ALTHOUGH WE WERE NEVER IN ANY REAL DEBT WE DID RUN OUR BANK ACCOUNT LIKE A BIT OF A TRAIN WRECK AND SO THE DEFECIT PROBABLY REFLECTS A MORE REALISTIC TOTAL OVER SIX YEARS,THANKS AGAIN.
SPARKEY:beer:

jillie1974

:j :j :j
Bank- First Direct
claimed- £1245
Paid £1058

another success for me!

Luckily with First Direct I was able to access my statemnets on line so i totted up the charges, sent my letter asking for them back on 30 mar and got the letter yesterday. this means it took just 19 days to have it all resolved!! they just rolled over and paid. i am happy to accept this amount as i have also cleared another debt!! Thats a grand total of £5095 claimed back!!!
Thanks Martin!!!!!