Reclaimed Bank Charges SUCCESS stories

happychappy999

Woohoo!
Just recieved H.S.B.C's offer of £2,008.
Not quite the £2,157 they nicked off me but its better than a poke in the eye.
This site was a godsend, I sent off my letter within an hour of viewing the site. (HSBC conveniantly show your last 6 yrs of statements if you have set up internet banking):D
Took about 8 weeks to get the offer, but it will come in handy!

Im off to book a summer holiday

Cheers Martin your a legend!!!:money: :T :T :T :T :T :T :T

karen1967_2

Halifax.. amount claimed £1545
amount received £1580

We managed to get more out of them as we ended up with a couple more charges between us sending in the letter to reclaim and final outcome...
1st letter sent in requesting payment on 1st March
received usual 'fob off' 3 days later (4th March)
send off 2nd letter informing court action (4th March)
after lots of calls, received an offer from them last Saturday initially offering us £1364.. rang and had it increased to £1580..
Success!!
thanks to all who helped on here!..
Karen
Good look to everyone else!

alst68

BANK: First Direct
Amount Reclaimed:£2500
Amount Paid:£1900
The Story They offerd the amount and Knowing I have asked for slightly more I excepted the amount . Just waiting for the money to be paid then closing the account . I have voted with my feet and now they will loose a customer.

joannemc3

hsbc
amount reclaimed £2100 including interest
amount recieved £1800

sent letter with list of charges within 14 days recieved letter offering me £1800 , i accepted . money in my account 10 days later . thanks to everyone and thanks to this site , especially martin .



regards
joanne x

richyb83

Claimed 57
recieved 57

long struggle but after going through the obudsman service they caved in after the obudsman were making a investigation to them but they say they dont beilve charges to be unfair or unlawful.

but everyone stay with it it is worth the wait and they will pay up but are very stubbon

sue_brew

hi, just to let you know that my son claimed back £240 last month and i'm waiting for my £320 that i have claimed. we got a letter back saying that they are investigating and have until 28th april to get back to me, my son said the date they give you is usually the date they credit your account. we are with barclays and i have to say we have had no problems claiming so far but will let you know if any occur with my claim. my freind is with another bank and they have just claimed back over £900! it does seem very easy i have to say!

maxinex

Bank: Halifax

Claimed: 790.00
Received: 700.00

This was 2nd claim, already claimed 1618.00 on OH account which they paid in full. My claim, sent 1st letter 26/3 giving 7 days, received usual 8 weeks to reply letter back, sent 2nd letter 2/4 giving 14 days. Rang yesterday and was told would received offer in next 3 days, received offer of 542.00 this morning, rang up and settle on 700.00 to be credited to account within 14 days. Not too bothered about difference because probably my fault for going overdrawn.

Anybody know how long usually takes to be put into account.

Thanks to this site, never would have done it without the site. Thanks again

chamb7914

barclays
claimed:£1060
have issued a claim on money claim website, they have 28days to issue a defence apparently

barclaycard
they are adememnt they are not refunding anything after two letters. should i press on for £72??? please help with this one

I TOOK A STORE CARD COMPANY TO THE MCOL FOR £45, MAINLY BECAUSE THE SNOTTY MARE ON THE PHONE SAID "TAKE US TO COURT THEN YOU WONT WIN" JUST THINK HOW MANY PEOPLE HAVE SAID ITS ONLY 50, 60, 70,80 QUID IT WONT MATTER. SOON ADDS UP GOOD LUCK EITHER WAY

G

catalonia13

Bank: Halifax
Amount Reclaimed: £505
Amount they paid: £400
The story:
Gave them 7 weeks after 2nd letter, rang twice, absolute waste of time and money, on hold 13 and 6 minutes! but - letter arrived 5 days later offering £265, rang the direct number and spoke to a very nice helpful lady, Sarah Morton, she said she couldn't agree the full amount as apparently I'd been claiming more than (they say) my charges were!? She said she'd double checked and it's only £458, I don't actually agree that but Sarah did offer to send confirmation, I wanted it sorted now so asked what she would offer, she said £350, I asked for £400 and she agreed, no problem whatsoever.
First amount (£265)should be in my account by the 20th as this has "already been processed", remainder will be in within 14 days - I'm happy!

catalonia13

I forgot to say - I am also eternally greatful to Martin, the members of this site, and for the template letters, without which I know I would not be posting this message!
Linda