Reclaimed Bank Charges SUCCESS stories

jasonraffo

Bank: Woolwich
Amount Reclaimed:£1160
Amount they paid: £750
The story: Very straight forward... Sent off first letter asking for a list of charges within the past 6 years. Reply received within 14 days. The same day I sent a letter asking for them to refund the charges. 28 days later I got a letter saying sorry to hear your unhappy. Would you accept £750 as compensation! - I replied "yes please"

philbeexxx

Bank: HSBC
Amount Reclaimed:£1,349
Amount they paid:£1,100
The story:
Easy!!! 3 letters

Watch out Nat West your next!

Thanks MSE

clickclick_2

Bank: HSBC
Amount claimed: £1256
Amount received (settlement): £1060

Followed all the template letters on this site, however, after I wrote informing them that I would be taking them to court if they did not reply with a satisfactory response, I received a letter telling me that they were still investigating my claim and that they would get back to me, in what amounted to nearly 4 WEEKS!!! I wrote back immediately stating that this WAS NOT A SATISFACTORY RESPONSE as a I had cleared set out in my previous letter, and that this was merely a diversionary tactic by the banks to evade paying me back the amount owed to me (I actually put that in the letter!). I gave them another 7 days or I would start court proceedings. 3 days later...letter offering settlement of £1060, which I was happy with. Overall the whole process took about 6 weeks, 4 letters and 4 1st class stamps...BARGAIN!!!!!

Thank you M.S.E. You're a LEDGE!

sjpsam

Bank: RBS THE ONE ACCOUNT
Amount Reclaimed: £2500
Amount they paid: £2900
The story: I telephoned then in novemeber asking them to pay back that months charges as they had put us into debt with their charges, they refused. I found this website and sent the letter detailing all the charges on the account, giving them 14 days, on the 12th day they sent me a letter saying they would pay back the charges,a further 3 days later the money was in my account.

james_p_3

HSBC
£250
£250
there customers service phoneline is dreadful

jennyowen

Amount Claimed: £366
Amount Paid: £366

Only took the first letter and they paid in full. They paid off my account and sent me a cheque for the remaining, it came with usual, 'our charges are fair' letter but hey ho, I got my money back so I'm happy.

Just Abbey, MBNA, HFC and Barclaycard to go!!!

Careful_2

Bank: MBNA
Claimed: £400
Refunded: £250

Sent £10 cheque off asking for account history, received the account history,
calculated the costs, sent them a letter - all per the website advise.
MBNA immediately sent a refund of the difference between the charges I paid, and the actual cost.

Happily accepted.


Bank: Lloyds TSB
Claimed: £2700
Refunded: £2700

Lloyds solicitors asked the court for more time on the initial court date application, didn't hear anything for 4 months, court said there was a backlog, phoned the solicitor whereby an assistant said in a very patronising manner 'If the case is valid they will proceed with the application etc etc' told him in no uncertain terms that that unless he could prove the costs, they are unlawful therefore the claim was definitely valid.
Received a phonecall back within days offering the full amount.

Happily accepted.

Good luck:j :j :j

p00pieb0tt0m

Bank: Black Horse Finance Ltd(car loan)
Claimed: £275
Refunded: £275

Defaulted on this loan when I went on a DMP and was charged 'collection activity fees'.
Slightly altered Martins letters and the money was taken off the remaining balance of the loan after letter 3(threatening court action after 14 days).

Ayarah

HSBC
Amount Claimed £503
Amount received £473

Fantastic, especially since these claims were all made when I was a student and they really took advantage of the fact that I was getting a Grant. I always felt the charges were unfair, I fell like Justice has finally been served!

brenna

Bank Lloyds TSB
Amount claimed £3000
Amount received £3200

I ended up taking Lloyds TSB to the last stage of my claim I had a court date for March 29th but 1 week before I was due in court they paid £3200 into my account I could not have done this with out your web site helping me I am very peased with the outcome.
:T :j