Reclaimed Bank Charges SUCCESS stories

starchild1608

Amount claimed: £770
Amount received: £605

I can't believe how easy it was...

Requested statements over the phone, they arrived by courier within 7 days.
Sent 1st letter recorded delivery on 12th March 2007.
Received reply a few days after saying they were dealing with it and would send a response within 10days.
Received offer of £605 on 27th March 2007... I sent back acceptance today :j WOO HOO!!!

Thank you thank you thank you to Martin and everyone on this site, have been contemplating claiming for a while and this forum gave me the courage to do it!

Nationwide - Claiming £2743 - 1st letter sent 12th March 2007 NO RESPONSE
2nd letter sent 27th March 2007... fingers crossed!

Capital One - Claimed £238 - 1st letter sent 12th March 2007 - received offer of £94 (difference between £12 & £20) - already credited my card.

Woolwich - CLOSED A/C - received list of charges for wrong a/c so I've now claimed for this £279 I had no idea about and re-requested list of charges for CORRECT a/c.

Will keep you posted... Good luck to everyone claiming, keep up the good work :T

rag_doll

Smile - The Co-op Bank.

Received letter today informing me that they've reimbursed me £1069, that'll do nicely!! Been with them 4 yrs. Claim took approx 3 wks. I'm smiling now!
Thanks Martin! :j :T :beer:

Beetleman

Received a cheque from the Co-op bank today for £1555 from a total amount claimed of £1835 (and I'd added interest). Only took one letter and three weeks. Awesome.:j

Many thanks to Martin and all involved in this thread.:beer:

The good guys strike back.:A

Happy hunting:j

picard1109

Bank: Nat West
Amount Reclaimed: 461
Amount they paid: 441
The story:
I used the template on this site to ask for record of all charges. About 3 weeks later, I received two huge envelopes with the last 6 years' bank statements (for which I was charged 5 pounds).

Once I worked my way through the statements, I worked out that they´d charged me around 461 over the years (which was actually less than I thought they'd charged me!).

Again, I used the template available on this site to ask for my money back. I received a letter very quickly from my branch, saying that they'd forwarded my "complaint" to their complaints team. About 4 weeks after that, I received a 2 page letter from Nat West, saying that they didn't accept that their charges were unfair, refer to terms, etc. etc. but in this instance they were prepared to offer me a one-off settlement of 441. Sign on the dotted line.

I signed on the dotted line and about a week later the money was in my account. Thanks Money Saving Expert! I was expecting another letter demanding that I repay all my overdraft (not gonna happen any time soon!), or that they wanted to close my account but not heard a dicky bird.:T

If you haven't already followed the advice on this website - well, what are you hanging about for? Give 'em hell! :rotfl:

explosif

received just over £400 (plus moneyclaim £50) from Gnatwest. I had to go to the moneyclaim form stage but cheque arrived a few days before deadline. All charges and interest. All told, about 20 minutes work.
thanks all who helped and provided good advice!

simm0502

Bank: Nat West
Amount Reclaimed: £658
Amount they paid: £658

The story:
Fortunately I had kept all my bank statements for the last 5/6 years.
Went through them spotting charges and outting them on an EXCEL spreadsheet.

Sent it and the first letter to request the refund.

Took them 4 weeks instead of 2, but they paid up! Got the usual two page letter as have others before me.

They were lucky though as I had just calculated that the statutory interset was another ~£45 and I was about to send another letter claiming that as well!

THANKS!! Now I can afford to get our roof looked at!

headjustabovewater

:T :j fantastic news/ i got an offer of £759 back from HSBC i'm gonna take it they took £1067 off me over 6 years.....it's better than nowt. THANKS MARTIN X

sarah_athome

Alliance & Leicester
claimed £25
paid £25
Time taken 2 weeks
I used the template letter when I went overdrawn to claim back the £25 overdraft fee. They paid it back as a gesture of good will and said that any future fees will still stand.

redhead999

Bank Firstdirect
amount claimed £1200
amoun they paid £1000

Made offer after letter stating charges and interest - basically knocked the interest off and paid me the charges. Fair enough, they are a business after all!

Currently doing Alliance & Leicester for my OH, have had to take it as far as MoneyClaim - watch this space.

Also doing Lloyds TSB (who must surely be THE WORST culprits in Britain for astronomical charges!!) for a friend - watch this space

MrsTee_2

Halifax
amount claimed £1390
amount promised by them (due to be paid anyday) £1200

I was surprised by how quickly this all happened (luckily we didn't have to wait for the info from them as we have saved all statements for years).
Their initial offer was £700, OH told them that wasn't enough as we hadn't even added interest on, they pointed out that we'd only get the interest if we went to court, he said we'd happily go to court, they then upped the offer to £1200 with no quibble.