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Reclaimed Bank Charges SUCCESS stories

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Comments

  • Icey
    Icey Posts: 52 Forumite
    I got a letter today from the bank,(Royal Bank Of Scotland) saying they'll pay out the £723 I asked for.
    I only sent the letter last monday so I'm surprised how quick a response I got. All I need to do now is send the letter back accepting it.

    Thanks to everyone on this site. :T
  • Bank HSBC
    Amount claimed £2258
    Amount offered and accepted £2100


    4 weeks from start to finish, 1st letter requesting refund sent 22/2, 2nd letter threatening court and offering to accept £2100 out of court sent 9/3, few phone calls to hurry them along to 08456028006 service quality team number and hey presto offer letter for £2100 arrived in post 23/3. faxed back same day, money should be in our account within 7 working days.

    :T :rotfl: :j :T :rotfl: :j :T :rotfl: :j :T :rotfl: :j :T :rotfl: :j
  • baz9239
    baz9239 Posts: 19 Forumite
    Bank: HSBC
    Claimed : £566
    Paid: £ : £469

    Wrote initial letter four weeks ago. Had two acknowledgment letters saying they were looking into the matter and would respond shortly. Today received offer of £469 which I will accept. They refused to pay the interest I added using Martin's calculator but I'm more than happy with that!!

    Cheers Everyone!:beer:
  • Bank: Smile (Co-Operative)
    Amount Reclaimed: £275.00
    Amount they paid: £275.00
    The story: I sent a letter exactly 14 days ago saying they had 14days to refund my account and today I received a letter agreeing to pay up. No hassle at all they sounded very apologetic. Thanks Martin Lewis you are ace!
  • Bank: Royal Bank of Scotland
    Amount reclaimed: £1620
    Amount paid £1620

    RBS paid up 5 years of charges after my first letter. I was very nervous about the whole thing partly because I used to work for them and partly because I have banked with RBS for 17years. Two weeks in total from letter to money going back in to account.
  • Jay22_2
    Jay22_2 Posts: 89 Forumite
    Atman wrote: »
    Bank - Halifax
    Claimed - £30
    Paid - £30

    I know this is a small amount but I wanted to try and be nice to them first. I explained that it was a one off & asked them to exercise discretion as we were good customers, well funded account, etc. etc. They agreed to refund the amount - no problem. So people PLEASE before you get medieval on their !!! try to appeal to their better nature. Even banks must have one! By the way, no I don't work for a bank!!!
    :T

    hi,

    Halifax plc
    amount to claim £58.00
    bank agreed to pay all of the £58.00

    i wrote letter didn't got positive response had to send recorded post and then they gave long waiting time for it to be sorted out, then

    i wrote letter tell them that i am going to take them to court
    i got a reply that would get my money back

    but i would have to keep out of these charges again as they would not return if they accure to my account again

    any of you guys wana claim the charges i wouls advise you all that
    send it through THE RECORDED SIGNED FOR service which only costs a £1 for a letter.
    If electricty comes from electrons, does morality come from morons? :p
  • page_e
    page_e Posts: 141 Forumite
    Myself
    Barclays bank settled out of court
    £237

    My other half
    Barclays bank settled out of court
    £1634

    I love this site!!!

    :T :T :T :T :T :T :T :T :T :T
    Dept free with savings (At last)
    comp wins
    Catherine Townsend book, DVD, Gel pen, 5* holiday to Dubai :)
  • Claimed: £498.27
    Refunded: £498.27

    They ignored the first two letters so I was meticulous in sticking to my deadlines.
    2 days after acknowledging my online claim they paid up with the caveat that they are to review the future operation of my account. Sounds like a threat to close it.
    Just checked my internet account and they have placed two further charges of £25 to be debited on 6th April - looks like the merry go round starts over again!!

    Phil
  • £380.50 Charges
    HSBC
    £380.50 Offered & Accepted

    Have revolutionised my money issues since looking at this site, did not know if i had the balls to go for the Bank Reclaim Though! Went for it, HSBC sent me address of dedicated team who dealt with claims, Got to second letter stage, offered me full amount of £380.50. Total time approx 4 weeks.

    Debt now down from £32,00 to £19,100 (No credit cards and fixed rate loan at lowest APR, the end is in site).

    Could not have done it with out this sites help

    :D
  • Barclays;
    Amount claimed £660
    Repayed £500

    Replyed and payed after 1 week of sending 1st letter!!

    Still Waiting for hsbc!!! :rotfl:
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