Reclaimed Bank Charges SUCCESS stories

garylyon

I got my first response in 7 days

as Follows

Thank you for your recent complaint

We are sorry to learn that you are unhappy with the charges debited to you bank account. Please note the complaint handling rules set by our regualtor the FSA gives us up to 8 weeks to investigate and respond to complaints.


Well I wasnt complaining I was asking for the "illigal" charges to be returned so I suppose its second letter time

Thhis wasnt the reply I expected tho but it is an interesting attempt at delaying tactics

garcherpal

daveevans wrote: »

hi does anyone know that after claiming back charges do the banks carry on administering further chargesregards dave

Yes they do. I had GBP2,120 from A&L and they wrote about two months later to say they were shutting my account which is fine by me. In the meantime they had stacked up another GBP550 in charges so I'm gonna get them for that as well.

Michele37

Mini Success
Natwest main account reclaiming £838.62

I thought before I send off the letter and amounts for the main account I would give them a ring and ask them for £38 they charged me on my other account, I have NEVER got in trouble with it until the end of January when I miss calculated a payment going out by one day, council tax didnt get paid,

SUCCESS!!! after a very polite conversation to one of the branch members I got a phone call saying they would reimburse my £38 at branch level

Now I just have to get this £800 back!!

leanned1980

Bank : HSBC
Reclaimed : £1726.00
Amount Recieved : £1500.00


After one of my friends succesfully claimed and told me about this site, i decided to give it a go myself. Wrote letter of template on this site and sent of on 29th of Jan 07, got reply yesterday with a "GOOD WILL" offer.
accepted as i had written off getting this money back
Thank you very much for this site as people would never know that they could get it back or where to start.

Sent letter to nat west still heard nothing at moment. but all good things come to those who wait.

paul1e

garylyon wrote: »

I got my first response in 7 days

as Follows

Thank you for your recent complaint

We are sorry to learn that you are unhappy with the charges debited to you bank account. Please note the complaint handling rules set by our regualtor the FSA gives us up to 8 weeks to investigate and respond to complaints.


Well I wasnt complaining I was asking for the "illigal" charges to be returned so I suppose its second letter time

Thhis wasnt the reply I expected tho but it is an interesting attempt at delaying tactics

Seems to be a standard response about the FSA giving them 8 weeks, but as you say this is a request for a return of charges not a compaint so yes go ahead with next letter when the 14 days are up, stick to your timescales....

pigsmightfly

garylyon wrote: »

I got my first response in 7 days

as Follows

Thank you for your recent complaint

We are sorry to learn that you are unhappy with the charges debited to you bank account. Please note the complaint handling rules set by our regualtor the FSA gives us up to 8 weeks to investigate and respond to complaints.


Well I wasnt complaining I was asking for the "illigal" charges to be returned so I suppose its second letter time

Thhis wasnt the reply I expected tho but it is an interesting attempt at delaying tactics

Yes that's definately what it is...delaying tactics!

Good for you though - stick to your own timescale not theirs. If we stuck by theirs not one of us would have got our money back yet!

kolfonahussain

Bank: Halifax Bank plc

Ammount Claimed: £3862.00
Amount Offered: £3500.00

The Story:
1. I sent first letter requesting charges and got a reply saying it was not possibble for them to repay me.

2.I sent my second letter threatening to go to court, and got a reply back which said they have put my complaint through to the customer relations dept.

3. After two weeksI called the customer relations dept to find out that it takes them up to eight weeks for them to take a decision.

3. After two weeks (today) I got a phone call, lady offered me £2500.00 which i refused. I told her that the minimum I would accept would be £3500.00 which she has agreed on.

I should get this payment in my account within fourteen days or earlier (as mentioned by the lady), she is also sending out a letter confirming this agreement between us! About my bank acoount, well she did'nt mention it going to be closed, so im assuming it wont!

loubi2136

Hi again!!!

i wondered...................im new to this stuff..................i am claiming for charges when i have gone overdrawn can u claim all your charges or is that too much?do i have to sort them all out and only claim the ones i think i have been charged to much for in realtion to the amount overdrawn?

plz help!

Loubi

pigsmightfly

loubi2136 wrote: »

Hi again!!!

i wondered...................im new to this stuff..................i am claiming for charges when i have gone overdrawn can u claim all your charges or is that too much?do i have to sort them all out and only claim the ones i think i have been charged to much for in realtion to the amount overdrawn?

plz help!

Loubi

You claim for all charges in the past 6 years

sillkie

thanks to this site i have just had a letter saying that halifax bank is giving me all my reclaimed charges back, i only got as far as the first letter ::beer: :beer: jen