Reclaimed Bank Charges SUCCESS stories

mamabetbet

Does anyone know if the initial £10 fee to gain info on the charges made against your account is to be paid per account or just per letter? I need to enquire about 3 separate Natwest bank accounts and don't know whether to send ten or thirty pounds.

smiler84089

Katuska wrote:

Dear All,

Well,my case got to the stage where Lloyds filed a defence.:mad:
I haven't received the defence papers yet, so i don't know their reasons but I've got a few questions:

1. I'm not sure whether Lloyds customers are allowed to claim back account charges (£7 a month); I know other banks provide exactly the same service as Lloyds for no fees at all. When I filed my claim I got conflicting advice on whether to claim these fees or not, so I decided to add them to my charge list.
Was this a mistake?

2. I received a partial payment of £715 from Lloyds as their 'goodwill gesture'. I declined the 'generous' offer (altogether I'm claiming around £2100) but the person from the HQ said it was OK,they wouldn't take the money back; if I won the total amount they would just deduct the £715 from the payout.
So on my court claim I was still claiming the full amount.

Now I saw that Lloyds is defending the whole amount and it made me wonder whether the reasons above were prompting them to defend. Or is it just one of their tactics?
I already let the court know about the £715 partial payment and they noted it on my file.


Bit confused,any advice would be welcome.

Thanks!!

It sounds to me like a tactic that insurance companies use. If you accept any money before the court date then they can argue that you have settled out of court. I would post the cheque back to them, recorded delivery so you can prove it.

sadiejp

Bank: Natwest
Claimed: 228 (included interest)
Awarded 228

Sent 1st letter 5th Feb rcvd usual response yesterday saying charges are fair.....terms and conditions etc etc blah blah............However as a gesture of good will.

Thanks to all on here
Thanks to Martin
And thanks Natwest for giving back what was mine

sarah1975uk

thought online halifax banking allowed you to view last 6 years bank statements but wont allow me when i logg in ,,, can anyone help please?

sarah1975uk

smiler84089 wrote:

It sounds to me like a tactic that insurance companies use. If you accept any money before the court date then they can argue that you have settled out of court. I would post the cheque back to them, recorded delivery so you can prove it.

Recorded delivery isnt good enough, ive sent things recorded before that have conviniently gone missing i sugges sending stuff special delivery. x

kennydphipps

Bank: Royal Bank of Scotland plc
Amount Reclaimed: £2500
Amount they paid: £2297
The story:
Challenged RBS under Scottish Law looking back at over 3 years - I already has this info downloaded and to hand - calculated all charges applied; deducted the ones they had "refunded as a gesture of goodwill"; and send the letter off. 2 weeks later reminded them that court action was iminent. A letter sent the same day as the 2nd letter duely arrived offering to settle as above.

All in all - took about 3 weeks.

There was a veiled threat of closing my account if I did not accept; but that was to be expected.

Thank you RBS plc and of course MSE!

:beer:

kencokenco

sarah1975uk wrote:

thought online halifax banking allowed you to view last 6 years bank statements but wont allow me when i logg in ,,, can anyone help please?

I thought exactly the same thing, but when I logged on all I got was the last 3 months. So I Phoned Halifax on the 08457 20 30 40 number. The lady on the phone explained that your statements online only go as far back as when you signed up for online banking, AND they have to be saved in Archive in order for you to re-access them. So I have resulted in Requesting my statements over the phone for a charge of 5.00 pounds and have been informed I should receive them within seven days of the money being taken from my account. So I will sit and wait and hopefully start step 2 for reclaiming next week. I hope this helps

scoobysue_4

hi, i am trying to submit my claim using moneyclaim online but it keeps throwing up an error message at the point of submission which states " WARNING" signed" this information is required. the following characters cannot be used < > & ,. so far i havent been able to submit my claim but i cannot work out what this mesage means, i havent used more words than allowed, is it possible that my account details are th problem? and also is it correct that bank acount details need to be included in the wording of my claim for the court to accept it? any help wil be much appreciated. thanks in advance.

Shrimper

Sounds like you have one or more of these symbols on your claim form somewhere?, make sure you dont have an < > & ,. anywhere on the form.

scoobysue_4

Shrimper wrote:

Sounds like you have one or more of these symbols on your claim form somewhere?, make sure you dont have an < > & ,. anywhere on the form.

hi , thanks for replying, i have double checked my form and there arnt these symbols anywhere, i have put in my form the roll number etc of my account and this included symbols of - and / along with the numbers and letter, im wondering if its that, im reluctant to delete the roll number etc and attempting to re submit the form incase it is sent and then its sent without my account numbers etc in it and the court rejects it or the bank contends it for that reason.