Reclaimed Bank Charges SUCCESS stories

u01snr

Bank - RBS
Ammount Reclaimed - £968
Ammount Repaid - £968

No reply to initial letter. Send second stating that I would accept without predjudice ammount 25% less. Thereafter received letter stating that as good will guesture they would pay £968. (On the day they announced profits of in excess of £9 Billion!!!)

Thanks for all the help. :beer:

vicky242a

Hi,

Thanks to this website i received a letter last night from Co-Op Bank offering me the full amount of charges back plus interest. My question is that i have also received a letter from Capital One only offering a quarter of the amount back, does anyone know what letter template i could use to refuse this offer and re-ask for the full amount back? Or should i just call them?

Any advice would be greatly apperciated.

Thanks
Vicky

vicky242a

Hi,

Co-Op Bank

Amount Claimed - £2219.57 inc Interest
Amount Reclaimed - £2219.57.

Received the full amount in an offer letter last night, only one letter needed to be sent.

Thanks for this fantastic website Martin!!

karen5416

:mad: I phoned natwest to query what was going on with my claim, got told there was an offer in the post.. Now just received a letter saying my case has been passed to customer relations unit.......:mad:

What do i do now ???

pigsmightfly

susank wrote:

Would the charges have been from the account the money was paid from to this loan account rather than charged directly to the loan account?

Normally on loans though they apply the fees to the loan account as this is what has happened with other loans I have had.

CLR_3

I sent my first letter to HSBC reclaiming £1900 in charges this week. However I have new charges of £100 due to be debited from my account in 2 weeks. Can anyone tell me if I will need to reclaim this £100 separately once it has been debited?

Thanks Claire

changi67

hi, im so sorry i am new to all this. Your site is fab thank-you. Im so sorry i have to ask a stupid question, when we talk about unfair bank charges does that mean mortgage payment charges too ? My husband sometimes has been a couple of days late paying and they have charged £30 per letter for telling us. (all sorted now its DD) so can i claim on this or is it just bank accounts?

maggiedaz

Hi!
In middle of process of claiming back bank charges from Barclays. First letter I sent got no response so I sent 2nd letter threatening court action if no response by next wednesday. Got a reply today saying they are very sorry bout my complaint etc and are looking into it very quickly but may have to wait till 28th march for a reply. Can they do this? Can I still go ahead with court action next wednesday?
Sue xx:rolleyes:

maniac886

maggiedaz wrote:

Hi!
In middle of process of claiming back bank charges from Barclays. First letter I sent got no response so I sent 2nd letter threatening court action if no response by next wednesday. Got a reply today saying they are very sorry bout my complaint etc and are looking into it very quickly but may have to wait till 28th march for a reply. Can they do this? Can I still go ahead with court action next wednesday?
Sue xx:rolleyes:

You follow your own timetable, if they do not respond by next wednesday then file your claim.

maniac886

CLR wrote:

I sent my first letter to HSBC reclaiming £1900 in charges this week. However I have new charges of £100 due to be debited from my account in 2 weeks. Can anyone tell me if I will need to reclaim this £100 separately once it has been debited?

Thanks Claire

If they have not refunded you after 14 days for the first letter you have the opportunity to add the £100 to the schedule of charges in the second letter that you send.