Reclaimed Bank Charges SUCCESS stories

kiemosan

Hello All,

Just successfully claimed £196 & £318 back on my two Natwest current accounts after a mere two letters!

However, just been charged £28 by Natwest this morning!!! I'm going to call them now and ask them where I managed to go over drawn this month because I know I haven't!

K

hwells8911

Bank: Halifax
Amount reclaimed: £780.55 (including interest and £80 court fee)
Amount received: £780.55

The Story: Wrote to bank using template in early December, received them and sent off letter for reclaiming charges mid December. I received a letter within a week to say that they are sorry but charges are due to me not running my account properly so they couldnt refund them! I ignored this, and sent letter to threaten court action, this was ignored by the bank so I filed a claim with Moneyclaim online. They defended the case on 16/2/07 so I was waiting the 28 days, only to use telephone banking on 26/2/07 and find that £780.55 had been deposited into my bank account!!!! I received the letter from the bank yesterday to say that although they do not admit liability, that they have (in this instance) refunded the charges and hope that I can run my bank account correctly in future in order to avoid charges!!!!

So chuffed that I took the time to start this process - Thank you Martin... a fantastic and easy to use procedure!

I was quite cynical at the start, i must admit, but i felt i had nothing to lose. It wasnt until I paid court costs that I was out of pocket but now i have those back within the claim so the past few months have been well worth it!!! ;D ;D ;D

paul1e

Sunday_Morning wrote:

Not bad huh? Although there's no reference to any charges being made for this service, despite what I put in my message authorising them to deduct a fee upto the value of £10... [/I]

HI SUNDAY MORNING,

JUST TO LET YOU KNOW IF YOU GOT ONLINE BANKING WITH HSBC THEN ALL YOR STATEMENTS FOR THE LAST SIX YEARS ON YOUR CURRWENT ACCOUNT ARE AVAILIBLE ONLINE..... GO INTO YOUR CURRENT ACCOUNT THEN IN THE LEFT HAND MENU UNDER MY ACCOUNT THERE IS A HEADING MY STATEMENT, CLICK THIS AND THERE ARE YOUR LAST SIX YEARS STATEMENTS, WITH THE CHARGES CONVINIENTLY HIGHLIGHTED IN RED.....

dianeclark

Success :beer:

Reclaimed £600 plus interest from Alliance and Leicester on behalf of my wife.
Letters asking for charges 1/1/07
Asked for charges 21/1/07
Letter saying no !
2nd letter threatening court action
Letter saying NO again.
MCOL filed
Letter saying it would be defended !!
Cheque for charges + interest + court fees arrived today ))))
total £745 !!
HSBC is next for lots of money

Go for it people

MustStopSpending

I sent my letter off ten days ago claiming back my £20 charge, received a full refund yesterday, no questions asked.

I know if was only a small amount but helpful all the same and put my Egg Card in credit!!!

Life can be sweet sometimes!

haigwright

my partner and I bank with the natwest he asked for £2331.00 and as a "goodwill gesture" they have agreed to pay back the lot. Only got as far as the first letter, got their response on the day the second letter was due to be posted. However I asked them for my charges back £1375.00 and have had no response at all so it's off to court I go

supersal_3

SUCCESS.
HALIFAX BOS; 3 ACCOUNTS
RECIEVED TOTAL; £11,000 yes thats right £11,000


not proud of the fact that I had so many charges in the first place, but very pleased with result. Can now get myself back in order and I hope to NEVER have another bank charge. THANKS TO MARTIN AND ALL ON SITE, YOU GAVE ME THE COURAGE TO FIGHT MY CORNER. Off to celebrate

Sunday_Morning

paul1e wrote:

HI SUNDAY MORNING,

JUST TO LET YOU KNOW IF YOU GOT ONLINE BANKING WITH HSBC THEN ALL YOR STATEMENTS FOR THE LAST SIX YEARS ON YOUR CURRWENT ACCOUNT ARE AVAILIBLE ONLINE..... GO INTO YOUR CURRENT ACCOUNT THEN IN THE LEFT HAND MENU UNDER MY ACCOUNT THERE IS A HEADING MY STATEMENT, CLICK THIS AND THERE ARE YOUR LAST SIX YEARS STATEMENTS, WITH THE CHARGES CONVINIENTLY HIGHLIGHTED IN RED.....

I just came on here to relate that HSBC had replied and advised the same thing

In all the time I've been online banking I had never realised that and assumed that it only went back the two months transactions you could access on line.

At least HSBC had the grace to advise me that I would be charged £10 for the old statements, but gave me the option of first seeing whether I wanted to use the facility you have described, so I'm £10 better off than I thought .

I've now gone through all my last six years worth of statements copying and pasting (using ALT C and ALT V ) into a spreadsheet.

Just_Jamie

Do Abbey think we're all halfwits?

On Friday of last week I knew I had a DD due, I didn't have the funds in (I don't get paid till tomorrow) but I borrowed the money from a friend and deposited the cash as soon as the bank opened on Friday morning. I left the branch thinking everything was fine.

I then get a letter from them this morning, telling me that I didn't have the funds in my account to make the payment

Upon calling their Customer (dis)service call centre, I was advised that the money should have been in my account at 00:01hrs of the day the DD was due, as that is when Abbey make the payment (or try to)

I have never heard anything more ridiculous in my life, no other bank I deal with operates in this way, anyone else heard of this?

Becks_in_Debt

Banks make up their own rules, I used to bank with Alliance & Leicester, untill they really started to get on my nerves, I did internet banking & would everynight check the balance, on a few occasions it showed me that my partners wages had gone into the account (showing no D/D or S/O that had come out) & then a few days later I would get letters from them sayin that D/D & S/O had come out of the account which had no funds in, when I looked at the bank statements they showed that the D/D & S/O had come out before the wages had gone. I have now started proceedings to get back all the money that they have took of me in the last 6 years. Because of the way they do things I have got my self in to quite a bit of debt, they constantly took money out of my account which meant bills, HP, Loans, rent etc etc didnt get paid, On a few occasions over £500.00 per month was taken out in charges. I shut down the account and i have been dealing with Citizens Advice Bureau for the past year on repaying all of my debts, including all the money that is still owed on my A&L account, I will love taking back my money off them, automatically writing off 1 debt as I am paying them for money that they owe me, and I can pay off a few other debts with the money that I WILL WIN BACK OFF OF THEM. By 2012 I will be debt free, Might be a bit sooner now. Fingers Crossed