Reclaimed Bank Charges SUCCESS stories

Sassafras

Bank: Nat West
Amount claimed: £677
Amount repaid: £677

Wrote to them once specifying amount to be reclaimed, using template letters provided. The bank coughed up within a week in full and final settlement.

Rob_K

Bank: HSBC
Amount Claimed: £25
Amount repaid: £25

Didn't even write HSBC a proper letter- I simply used their online message service. I received a reply about 3 weeks later saying that the charges were fair and legal and, if it were to go to court, HSBC are certain that they would win, however this would be more costly to them than simply refunding me, so I could have my £25 back but it is in no way an admission that the charges were unfair. Haha, yeah right

Loubilou_3

Bank Natwest
Claimed £13,000
Repaid £10,042

We used the template letter on this website at the end of December and received a settlement offer yesterday!!

pigsmightfly

ROLLING TOTAL NOW £103,912.78 - KEEP IT GOING! :j

jennynoo

Bank: Lloyds TSB
Claimed: £30
Paid: £30
Story: Ok, so this isn't a large amount but I followed Martins advice and it's still a success so I though I would put it on here.

I put a cheque in my current account on the Tuesday and on the Thursday looked at my account online and though 'hurray the cheque has already cleared', so I transfered the money out to my saving account. Actaully the cheque hadn't already cleared, even though it looked as though it had and it let me do the transfer online. So I ended up overdrawn with a charge of £30.

I followed Martins advice and rang Lloyds and said, sorry, this is the first time it has happened to me, I didn't realise they money hadn't cleared, please can you waive the charge and they said 'yes.' It was as easy as that. Just have to make sure I don't do it again now.

saraellen

Started the process against Natwest on the 22nd November asking for £1609.17 recieved a letter today offering £1372.70 & guess what I am excepting :T :T :T
(Yes I had to write letter 3 after having the delaying letter) but for the price of 3 first class stamps and £10 fo copies of statements I would say that is damm good value for money, money I had writtern off. They have not asked me to close my account although I had another one I could have used if needed
Easiest Months money I have ever earnt :j
Anyone still wondering if they should go through this my reply YES YES YES
:money: Martin I LOVE you :beer: I owe you one Sara xxx


Rolling Total £105,315.48 - keep it going!

bcmoore

I was stupid enough to let my Bank account go over my agreed overdraft by something like £93 last July. I had an chat with the Branch Assistant Manager and she agreed to waive the £28 charge and interest and increased my allowed overdraft level. Then the next month I was hit with a £90 "Refferal Fee," whatever that means I have never found out. I rang the Bank and asked to speak to the Manager but was referred to some unkown person who when I explained what had happened very quickly said she would halve the charge to £45. I was prepared to accept this until I read Martin's articles on Bank charges in his e-mail. So I went into the Bank and spoke about it to the Assistant Manager who said there was nothing she could do about the £45 at her level but if I would write her a letter she woud forward it to "Higher Authority". So this I did and waited a month for a reply and as none was forthcoming wrote another letter and included a copy of the first one, all nice and polite. Waited another month, still no reply, so took copies of the first two and a rather stronger phrased letter, mentioning points in Martin's "How to reclaim Bank charges" and delivered them by hand. A few weeks later I received a letter from the Bank saying they unfortunately they had not received my first two letter (Blame it onn Royal Mail) but they could do nothing about the £45 charge at their level, so back to square one. But they did enclose a pamphlet on the Bank's complaints proceedure. So a week ago I wrote to their Customers Relations Manager with my story enclosing all the correspondance. This morning I received a letter from that department stating that the charges had been taken correctly but were happy to refund, on this occasion the £45. They were sorry this had taken several months to resolve due, it appears, to my letters not being received.
So don't give up, because this is what they want you to do. Keep at them and you will get your charges back in the end.

Rolling Total £105,360.48 - keep it going!

sammyx

sammyx v lloyds recieved my last 6yrs of illegal charges to day plus my other halfs charges aswell added them all up mine £770.17 hers £166.08 so here we go.I also sent a letter for our joint acc at same time but nothing came this morning (strange that????) recorded delivery says it was delivered.will sort that out tomorrow will keep every one informed I also have claim for gm card/lloyds visacard mine and wifes both been closed about a year and capital one card (pheeew) oops and blackhorse loan need 2weeks off work me thinks but as long as I follow all the advice on this GREAT SITE I will not give in to the biggest thiefs in the world so let the battle begin

Rolling Total £106,296.66 - keep it going!

matthill60

Thanks Martin

My girlfriend told me go after NatWest after seeing you on Trevor McDonald. I had paid £1508.62 in fees between December 2000 and July 05.

I was trying to claim the amount plus the interest calculated using the interest calculator on this site. It took me a few letters and I was being fobbed off, but as soon as I threatened them with court, I had a letter in 8 days offering me £1508.62, THE COMPLETE FULL AMOUNT!!! (but without interest)

Thank you very much for telling the world about this. I'm now busy telling all my friends to claim their money back too!

Just waiting for that nice cheque.

Matt


Rolling Total £107,805.28 - keep it going!

rayfuzz

Thankyou Martin, Claimed £4500 plus interest from Nat West using the proforma letters, just received an offer of the full £4500 which I have accepted. didn't get the interest but only asked for it in hope!! Just going to start in on the credit cards now, wish me luck.
Big thank you again to Martin

Rolling Total £112,305.28 - keep it going!