Reclaimed Bank Charges SUCCESS stories

Rex_Mundi

dips1105 wrote:

Halifax have until tomorrow to send me my previous statements that I requested. I have given them 40 days from my last letter to them.

Is it 40 days since you sent them the information they asked for?

PS........It's the Data Protection Act. Nothing to do with Freedom of Information.

Phamous

Bank: Barclays
Amount Reclaimed: £1,335
Amount they paid: £1,000

I didn't need to ask for my statements as I already had them, so I wrote a letter, or should I say I modified the template letter on this site, asking for a refund of six years of charges. That was on January 8th this year.

Eight days later - on the 16th January - I recieved a standard "We are looking into this and will get back to you within 8 weeks" letter. Two days after that (this morning) I recieved an offer in the post of £1,000 as a goodwill gesture. As it's quite a large percentage of the claim, I am going to accept it.

As it's an old, barely used account, I don't mind if they close it down but they haven't mentioned it so far. In fact the tone of the letter was surprisingly nice: 'Sorry you are not happy... if there is anything further you'd like to discuss or any other issues please contact me.. and a name and direct contact details." Probably standard - but I had geared myself up for some unpleasantness so was quite surprised.

I am now going to claim on my other Barclays account - roughly the same amount. Will keep you posted!

I can't believe how quick and easy this has been and I'm delighted! Just what I needed this month, as it would have been a very tough month without it!!!

I read yesterday (as I'm sure many did) that the financial ombusman are looking into "rip-off bank fees" and will report their findings within 2 months. That will be interesting...

Good luck to everyone claiming... go for it!!!

dips1105

Rex_Mundi wrote:

Is it 40 days since you sent them the information they asked for?

PS........It's the Data Protection Act. Nothing to do with Freedom of Information.

40 days tomo!

mrsauditor

Could anyone please answer a really basic question that's puzzling me - can I reclaim the standard interest charged on an approved overdraft, or just the extra charges made if you go over the agreed overdraft limit? Thanks.

davewilkinson

Hi All

I have just received a letter from MBNA thanking me for my first letter about claiming back my charges, within the 14 days. They say that they are investigating my complaint and will send a full response by the 5th Feb 2007.
Is this just delaying tack ticks, and should i just send them the LBA

Thanks Dave

Edinburghlass_2

mrsauditor wrote:

Could anyone please answer a really basic question that's puzzling me - can I reclaim the standard interest charged on an approved overdraft, or just the extra charges made if you go over the agreed overdraft limit? Thanks.

You can't claim the standard interest.

Edinburghlass_2

davewilkinson wrote:

Hi All

I have just received a letter from MBNA thanking me for my first letter about claiming back my charges, within the 14 days. They say that they are investigating my complaint and will send a full response by the 5th Feb 2007.
Is this just delaying tack ticks, and should i just send them the LBA

Thanks Dave

You need to stick to your timescale and send the LBA.

Rex_Mundi

dips1105 wrote:

40 days tomo!

If you've not received the info within 40 days. Send THIS LETTER.

inamin

Please can someone help? I need to know if I can reclaim the charges I been charged for having been sent a reminder for my payment on a finance agreement for my car? I pay the monthly payments by debit card and on occasion have forgotten to do it by the date, when the finance co send me a letter to remind me they charge me £25. Can I reclaim these like i am reclaiming my bank charges? Surely they too are not a true refection of the cost incurred by the finance company. Please help, Thanks

inamin

Can I reclaim charges on a credit card? Like the late payment fee etc?