e2save problem (merged threads)

fayraz

I got through to customer services after a 15 mins wait and the guy said it has not been raised but he has raised it now ready for processing so I should receive the cheque soon.

I will let you know what happens.

mobilejunkie

You'll be waiting at least another two weeks then. Nowadays if you allow them an inch they will usually take a mile...! However, at least you will get paid.

PINGA14

Timmne wrote: »

Have just called their sales line and they told me customer services can only take 40 calls at a time so told me to email - here's the address in case anyone needs it! [EMAIL="info@mycashbackclaims.co.uk"]info@mycashbackclaims.co.uk[/EMAIL]

Email returned, destination computer not found :mad:

Timmne

Interesting.... I've had nothing back from them - I always thought no news was good news although now I'm thinking differently!

PINGA14

After trying to phone them since 9am I've actually got through to hold!!!!!! Wonder how long i'll be sat here now :rolleyes:

Timmne

I've just done that but was on for 14 minutes - decided to hang up as it was costing too much! I expect I was in a queue for nothing, too - in a black hole of a phone system never to be answered!

fayraz

I took me about 15 mins to get through.

PINGA14

" your call is important to us "
translation:

we are keeping you on hold until you are so peed off you hang up and have made us copious amounts of dosh in the process

Timmne

Your call is so important to us that we'll ensure we never actually answer it....

dov

Just use saynoto0870 to find a geographical number for e2save.