AOL Broadband offers (merged threads)

mishkanorman

Ive just got the silver package reduced to £9.99 with the first month free, the 8mb was available but only at £17.99 which i declined,

Very pleased as although some are getting platinum for the same price i dont really need it and cost was my main concern,

mishka

TylieTiger

I too phoned AOL and asked for my MAC. I told them I was going to change to Sky because the offered a better high speed service. They offered me the same as siCTR. 8 meg download unlimited for £9.99 plus the AOL talk package which is free for the first 12 months then £3.99 after. Couldn't believe it at first.:j I've been with AOL for quote '' many, many years '' so not sure if that deal will be offered to everyone.

King_of_the_Hill

was informed that I could not receive any more than 2Mbps broadband because my telephone does not support it??? Is there any way of checking this??

Anyway they doubled the speed of my Silver package to 2Mbps and put the price down from £14.99 to £9.99...not bad for a ten minute phone call!! especially as I am technically still in contract...although they did make me take a 12 month subscription.

espresso

King_of_the_Hill wrote: »

was informed that I could not receive any more than 2Mbps broadband because my telephone does not support it??? Is there any way of checking this??

Check your line/exchange details here.

M_Thomson

siCTR wrote: »

The £9.99 cost is apparently for life and will not increase as long as I remain with AOL

I doubt they could offer it to you with a guarantee it will be £9.99 for life. Did you check the terms of the contract?

Sky_Digiman

If you get AOL can you still use Internet Explorer and Firefox?

M_Thomson

Sky_Digiman wrote: »

If you get AOL can you still use Internet Explorer and Firefox?

Yes you can.

hartcjhart

My brother has just got this email from AOL,



At AOL Talk we are constantly reviewing our prices against current market rates, and consequently we are making some changes to the charges on your AOL Talk account as below.

Calling from a landline to a mobile

From 1 May we are changing the cost of calls from your AOL Talk home phone to mobile phones on the most popular networks.

Network
Current rate (per minute)
Prices from 1 May 2007 (per minute)

Vodafone, Orange, O2 , T-Mobile and Virgin Mobile
daytime 13p

evening 8p

weekends 5p
daytime 12.5p - saving 0.5p

evening 7.5p - saving 0.5p

weekends 4.5p - saving 0.5p

'3'
daytime 20p

evening 14p

weekends 5p
daytime 20.5p

evening 15.5p

weekends 3.5p - saving 1.5p


Mobile Saver

Please note that, if you are a subscriber to the Mobile Saver package, your 25% discount on calls to major UK mobile networks will continue to be offset against the new prices. Please click here for more information on Mobile Saver.

0870 and 0845 numbers

From 1 May 2007 we are reducing the cost to call 0845 and 0870 numbers for the time bands highlighted below.

Number Current rate (per minute)
Prices from 1 May 2007 (per minute)

0870 xxx
daytime 7.91p

evening 3.95p

weekends 1.5p
daytime 7p - saving 0.91p

evening 3.5p - saving 0.45p

weekends 1.5p

0845 xxx
daytime 3.95p

evening 1p

weekends 1p
daytime 3p - saving 0.95p

evening 1p

weekends 0.5p - saving 0.5p


Connection fee
From 1 May 2007 a 3p connection fee will apply to all chargeable calls on all AOL Talk packages. Please note this connection fee applies only to chargeable calls, not calls included as part of your AOL Talk package.

Changes to Indirect Access (IDA) - calls with a prefix code
From 18 May 2007, calls that are prefixed with particular codes, (that route calls to other telecommunications providers), will be charged and billed at AOL Talk published rates and not, as previously, the other IDA providers' rates. For more information about IDA and whether this applies to you, please click here.
Changes to billing
From 1 June 2007 chargeable calls will be rounded up to the nearest whole minute. This applies to national and local geographic calls, international, landline to mobile calls, premium service calls (e.g. 09001) and UK non-geographic calls (e.g. 0845 and 0870).

Whilst some aspects of the new charging represent a decrease in your call charges, some also represent a small increase. All other main terms of your AOL Talk agreement remain the same.

If you have any comments or questions about this change, you can contact us by going to AOL Keyword: Live Help, or you can call us on 0870 320 20 20 between 8am and 12 midnight. Calls to Member Services are free when made from your AOL Talk phone line.

Yours sincerely

Ravi Senthivel

Customer Marketing Director

AOL Broadband

AOL Talk is provided by TPH Services Sàrl, a company registered in Luxembourg under number B122 040 with a corporate address at 65, boulevard Grande-Duchesse Charlotte L-1331 Luxembourg.







they are now changing the price plan to billing per minute and not per second,

he has the platinum B/Band and talk package,

are there any better providers as hhe calls abroad a fair bit,

This change is disgusting especially after AOL promised there would be no changes after selling out to carphone warehouse,

If a lot of people are affected by this dou you think they would change their mind if we all threatened to move accounts,
rant over,
look forward to replies?help,
Craig

hartcjhart

cant see it here but if you need to phone AOL here is the 0870 replacement number.

0117 919 1100 say no to 0870

Craig

MISS_ATTITUDE1

rang them today on gold paying 19.99 month.at first they refused to give me siliver and wanted to charge me 14.99.stuck to my guns and go silver with aol talk and free router for 9.99 what a result.10.00 more for goodies thanks for the info:j