SKY HD Offer?

SuperOwl86

Quote: Originally Posted by sjj09
Theres also an half price package deal for 12month which you should be able to run along side you're 12months free HD sub, as it says it excludes the HD sub (which would be waived with the free HD offer)

Call 08442 411 357 quoting offer code '12MONTH4'

Discount excludes £10 HD subscription, if taken.

Expires 28th March 2010

Was recieved on a card with post, and im an existing customer waiting of my HD being installed

Anyone know if current customers can get this deal?

Chrisca50

I have just come offthe phone from Sky. Told them that they rang me yesterday and spoke to my son but couldn't do anything as he wasn't the account holder. He said what was the deal, and I told him it was free installation, free box and HD subscription for a year. He said yes, that's fine. :eek: :T I picked myself up off the floor and arranged a date and time for install and they are coming out next friday.

Am feeling very very lucky that it went through first time. Not normally as lucky in these kind of things, so am very chuffed.

So keep on trying and don't give up.

Harria01

reech wrote: »

Good grief, they really want to milk existing customers for everything! Had a call, went through several options, but they won't budge on the £60 install!

Said I'd be willing to pay £30 install and £10 sub, since I'm on Max and talk - but no...

Reduced package from world and movies and sport to 1 mix for a bit while i see what i can do. But no budge there either.

They did say you can get 30 quid install on the website - but nope, that's not there anymore when I went to look there

DOn't think I should get something for nothing, but 5 years worth of subs surely has to be okay for a discount on the install...

I phoned up and got free hd+ box free installation and free subs for 12 months. so they should too ive been with them for just over a year now.

DaveW78

DaveW78 wrote: »

Some advice please....

After attempting (and failing) to blag the free HD offer i agreed to pay £29+(30 install) for HD with no HD subs on my existing package (new one year contract commitment)

Having got a letter through today they are giving me an 'A Grade' box, whcih having checked means a refurbished box! At no point was this discussed when i was ordering it, although it is covered by warranty it is 'used' and has previously been 'faulty' apparantly!

Where do i stand here?

I called them and they basically tried to fob me off initially saying it was new, but after 'checking with their manager' admitted it was not and explained the above. I said i wanted a new one and they wouldn't have it.

Do i have any come backs? :mad:

Update to this!

Upon Sky's advice to go ahead with the install and if I wasn’t happy exercise my rights and return it, I had all this booked in for Wednesday this week.

In the mean time I used the Jeremy Darroch email to complain to them and got a response from somebody saying they would look in to it
Got the box installed on Wednesday and it was a non Sky engineer (some sort of very nice contractor man) and so he installed a brand new box anyway! :rotfl:

I then got another email back from Sky on Thursday and they've given me my money back for the install, the fee for the box and free HD subs for a year :j

Two points really - one … I am very very happy with my deal, but two….this is the deal which many many others have got without going through all of this anyway, what are Sky playing at??

Froglet

I don't think even Sky know what they are doing.Totally unfair system and they really have messed it up,upsetting an awful lot of people .They should have planned it a lot better than they did!!

bankersnight

I called earlier today and they said no. They gave me the offer on the site!

I have emailed them to see what they can do, otherwise I am moving over.

GaryS

Managed to get it down to Free HD box, Free installation and 3 months free sub.

Being installed next week, so might try the email bit after.

BB34

Just phoned up for my friend, said about having a message left last week for free HD box, install and subs. Guy said well, that would have been the outbound dept, so I just asked why leave a message then? He said he would have to speak to his supervisor but he was sure that there was nothing they could do..... then came back on the phone and said yes thats fine! being installed next weekend, free box, install and subs for a year! result!:j:j:beer:

Daii

You phoned up for your friend? I planned on phoning up for my parents, but have been told that they would ask to talk to the account holder. Was this true for you?

Also, if I phone up for my parents, what information should I have ready? DOBs? Sky card number? Any help would be appreciated.

BB34

I just said I was her! I had to have the date of birth, telephone number, address, and know what package she had, but that was all!
Good luck!