SKY HD Offer?

tigga_1961

:mad: i upgraded to sky hd last month and now regretting it, was told going multi room and sky hd, hd box was free, i would get free broadband and evening and weekend telephone calls, checked my sky statement on line today to find out my regular bill has gone from approx 100 pound a month to over 300, i feel like crying i dunno how im meant to pay this amount, ive emailed sky jeremy darroch to say you havent included the free bb and sky talk but they have replied ignoring this,any one any ideas what i can do or if i do indeed owe this amount does it have to include payment up front, thanks

Daii

Do people think they would talk to me if I told them I was talking on behalf of my parents? Or would it be better to pretend Im my father?

cd02

tigga_1961 wrote: »

:mad: i upgraded to sky hd last month and now regretting it, was told going multi room and sky hd, hd box was free, i would get free broadband and evening and weekend telephone calls, checked my sky statement on line today to find out my regular bill has gone from approx 100 pound a month to over 300, i feel like crying i dunno how im meant to pay this amount, ive emailed sky jeremy darroch to say you havent included the free bb and sky talk but they have replied ignoring this,any one any ideas what i can do or if i do indeed owe this amount does it have to include payment up front, thanks

Wow what the heck are you getting for that much? Whats the break down on your bill cause I couldn't imagine having all of sky's services would come anywhere near that ??!!

Daii wrote: »

Do people think they would talk to me if I told them I was talking on behalf of my parents? Or would it be better to pretend Im my father?

As long as if you know the password on the account, you should be fine but just have your dad to hand incase they want him to confirm they're okay talking to you and then just get him to say he wants you to deal with it, thats all we do for my gf's account.

Daii

Just asked my parents for the password, and they dont remember! They havent been in contact with Sky for years and years, so they cant even remember making a password with them, let alone remembering it. Does every account have a password?

cd02

Daii wrote: »

Just asked my parents for the password, and they dont remember! They havent been in contact with Sky for years and years, so they cant even remember making a password with them, let alone remembering it. Does every account have a password?

Not always but if there isn't a password, they'll def need to speak to the account holder.

Serioulsy though, as long as if your parents say they're happy with sky talking to you, there won't be a problem !!

jamie89u2

just called 0800 number and was told offer ended on 21st march and they wouldn't honour it if i hadn't received phone call before then. I told her phone call was on 26th as i didn't realise.
phoned back again and spoke to someone else and they said the offer for 12 months free for a year was only if you knew someone who worked for sky and was given a offer code which I obviously don't have.

KURTIS

jamie89u2 wrote: »

just called 0800 number and was told offer ended on 21st march and they wouldn't honour it if i hadn't received phone call before then. I told her phone call was on 26th as i didn't realise.
phoned back again and spoke to someone else and they said the offer for 12 months free for a year was only if you knew someone who worked for sky and was given a offer code which I obviously don't have.

what 0800 did you call

Froglet

jamie89u2 wrote: »

just called 0800 number and was told offer ended on 21st march and they wouldn't honour it if i hadn't received phone call before then. I told her phone call was on 26th as i didn't realise.
phoned back again and spoke to someone else and they said the offer for 12 months free for a year was only if you knew someone who worked for sky and was given a offer code which I obviously don't have.

More bu*****t from Sky! I got a call and the offer,and i certainly don't know anyone from Sky,not do most of the people who got the offer code or call i should imagine!!

There are certainkly a lot of hymn books flying around as none of their staff seem to be singing from the same one

Keith

mukus wrote: »

.


Can I have 1 please in exchange for my gratitude

Call sales and ask for that offer, they offered me it last week

getonit123

Got my box fitted at 830 this morning. Got the Samsung box. Guy said he had a box for each customer so no picking and chossing. Not complaining as looks a good box.

One concern we realised when the guy left was that he didn't conenct the box to the telephone.

Is this just connected to monitor usage, and so available to buy services through the box or do sky run updates to the box?

In the contract it says it has to be connected for 12 months. If Sky contact me I will just say the chap forgot.

Did see something on web that Sky just monitor if you have the multiroom option.