my computer keeps saying i have low disk space help!

usignuolo

he says i have 80gb hard drive but it is cracked because it must have been dropped therefore showing less gb

I used to manage a help desk. This statement is total garbage.

irishgirl62

Miiri wrote: »

Crumbs.. a cracked hard drive! this guy really doesn't know his stuff.. scary!

I think the best bet is get in writing what he replaced and all the work he did.. make sure its fully itemised with make and model. Worth asking him as well what he did with your old kit.

If they did replace the mb - its possible that its an old bios (software inbuilt onto the motherboard) which isn't recognising all the hard disk space - that used to be a common problem.. but saying that, I've not seen that happen for years.. if that is the issue - it should be fixable with a bios flash/upgrade but should be something the IT guy should have done at the time if he knows his stuff.

Also - if he did replace the mb - he may have reformatted it due to drivers etc and reinstalled xp

Personally.. I definately wouldn't give this guy any more money until you get a better idea of the work carried out.

Miiri

PS - might be helpful to know where you're based so we can point you in the direction of someone better!

I am based in Bangor in N.Ireland

Money_Grabber13579

Miiri wrote: »

Crumbs.. a cracked hard drive! this guy really doesn't know his stuff.. scary!

I think the best bet is get in writing what he replaced and all the work he did.. make sure its fully itemised with make and model. Worth asking him as well what he did with your old kit.

If they did replace the mb - its possible that its an old bios (software inbuilt onto the motherboard) which isn't recognising all the hard disk space - that used to be a common problem.. but saying that, I've not seen that happen for years.. if that is the issue - it should be fixable with a bios flash/upgrade but should be something the IT guy should have done at the time if he knows his stuff.

Also - if he did replace the mb - he may have reformatted it due to drivers etc and reinstalled xp

Personally.. I definately wouldn't give this guy any more money until you get a better idea of the work carried out.

Miiri

PS - might be helpful to know where you're based so we can point you in the direction of someone better!

I think the user name might give it away!:D Based in Belfast (oops, Bangor - not too far wrong!), I believe.

Wouldn't I be correct in saying that the OP should be able to update the BIOS herself?

irishgirl62

Thats where I fall down cos i have not got a clue what a BIOS is never mind being able to update it!

Money_Grabber13579

irishgirl62 wrote: »

Thats where I fall down cos i have not got a clue what a BIOS is never mind being able to update it!

Yeah, I can be rather technical, if I remember correctly! I did it once, but that was a long time ago!

It'd probably be even more complicated if the motherboard has been changed.

-TangleFoot-

irishgirl62 wrote: »

i have not got a clue what a BIOS is never mind being able to update it!

Don't worry about it. It's highly unlikely a BIOS update would solve your problem anyway...

Miiri

It depends on the motherboard they've used - its not normally that hard but it can go wrong on occasion.. and might not resolve anything. I'd say best bet is hold fire on anything else until you get an itemised invoice from the shop.

irishgirl62 wrote: »

Thats where I fall down cos i have not got a clue what a BIOS is never mind being able to update it!

irishgirl62

Thanks Mirii that is what I will do tomorrow... and a huge thank you all for keeping me right and giving me advice:T:T:T

-TangleFoot-

For future reference, you can use this to audit your system so that when you next take it in for 'repairs' you'll have an easy means of determining what's changed.

irishgirl62

irishgirl62 wrote: »

the new drive was put in as my old drive was broken... I looked at the properties it says used space 7.12gb free space 323mb

reggie rebel it was replacement drive put in by the computer repair shop

that was my post yesterday and today it says

5.79BG
1.64gb free space

i checked it there now out of curiousity as I have not had low disk warning since getting it back fromthe shop