Accident in store

love_my_2_boys

that's what she's getting at tho. how many movable items are there in a supermarket? loads, if I stupidly knocked a can of beans on my foot who's fault would that be?...mine. I wouldn't be blaming whoever put them on the shelf

Blacksheep1979

Belair wrote: »

When I moved an item on the shelf, this dislodged the mirror and made it fall.

Time for someone to take responsibility for their own actions me thinks...

peachyprice

Sorry, but if I were in a supermarket and there was a frankly huge 7 x 3 ft mirror I knew full well it shouldn't be there, propped up against something I wanted to buy I would have asked for it to be moved BEFORE I reached for the item, not put myself at risk by deciding to move something behind it. It's not as of OP didn't know the mirror was there is it.

What ever happened to taking responsibility for yourself

juliescot

love_my_2_boys wrote: »

that's what she's getting at tho. how many movable items are there in a supermarket? loads, if I stupidly knocked a can of beans on my foot who's fault would that be?...mine. I wouldn't be blaming whoever put them on the shelf

Neither would I, not I suspect the OP.

It seems a mirror was left in the wrong place or not secured and when an item, unrelated to it was moved, the mirror then fell. This should not have been able to happen and there is undoubtedly negligence on the part of the supermarket.

I apologise if the OP has asked for compensation in one of the posts, however if it is just your supposition that this is the case then your comment has no value.

juliescot

Blacksheep1979 wrote: »

Time for someone to take responsibility for their own actions me thinks...

Should the mirror be able to or expected to fall?
If so the supermarket should have a sign which said - do not touch anything.
In which case if the OP had done so then she would have been at fault

juliescot

peachyprice wrote: »

Sorry, but if I were in a supermarket and there was a frankly huge 7 x 3 ft mirror I knew full well it shouldn't be there, propped up against something I wanted to buy I would have asked for it to be moved BEFORE I reached for the item, not put myself at risk by deciding to move something behind it. It's not as of OP didn't know the mirror was there is it.

What ever happened to taking responsibility for yourself

It is of course possible that the OP thought the mirror was supposed to be there and thought it was afixed to something. Therefore she would not have expected it to move.
You could well be right of course and that it was blindingly obvious that moving something would dislodge the mirror, in which the OP could have been public spirited and pointed it out to the management.
Don't recall the object being moved being described as being "behind" the mirror.

hundredk

Blacksheep1979 wrote: »

Time for someone to take responsibility for their own actions me thinks...

But aren't the items on a shelf in a supermarket put there to be removed. And on the basis that they are it is not reasonable to expect that a large mirror will not fall on you when you do?

hundredk

Ivory_Tinkler wrote: »

OP I don't think you could expect to hear anything more from the company unless you contact them again. They have made an accident report which is what they should do. I assume you would like some sort of compensation whether it be a bunch of flowers, a voucher or some financial compensation but they don't know what you want either and if they send you an apology letter or something similar this may be construed as accepting liability and therefore could go against them in a compensation claim. If you do write for some sort of financial compensation don't expect an apology, just expect a letter directing you to their insurance company!

This approach leads to claims. Companies fill out the accident form and fail to resolve as soon as possible after the incident with a follow up call, gesture of apology, flowers, vouchers etc. Instead, for fear of admitting liability, the aggrieved party has to then pursue to company for an apology, only to be met with "can't admit liability" and refered to insurance section. Is it any wonder with such a response that people think, OK forget the flowers and let's deal with it properly and bag a few hundred quid instead.

love_my_2_boys

juliescot wrote: »

Should the mirror be able to or expected to fall?
If so the supermarket should have a sign which said - do not touch anything.
In which case if the OP had done so then she would have been at fault

juliescot wrote: »

It is of course possible that the OP thought the mirror was supposed to be there and thought it was afixed to something. Therefore she would not have expected it to move.
You could well be right of course and that it was blindingly obvious that moving something would dislodge the mirror, in which the OP could have been public spirited and pointed it out to the management.
Don't recall the object being moved being described as being "behind" the mirror.

OMG, what planet do you live on, she knocked a mirror onto herself!! why do people need to make such a drama out of things.
It's not like she couldn't see it and I hardly think she thought it should be there, it obviously looked out of place so why go anywhere near it in the first place?
I'll tell you why, coz she thought she'd get something out if it. So she says she has a sore arm and can only do light duties hardly warrants all the fuss does it.

peachyprice

juliescot wrote: »

It is of course possible that the OP thought the mirror was supposed to be there and thought it was afixed to something. Therefore she would not have expected it to move.
You could well be right of course and that it was blindingly obvious that moving something would dislodge the mirror, in which the OP could have been public spirited and pointed it out to the management.
Don't recall the object being moved being described as being "behind" the mirror.

A mirror, on the shop floor, in a supermarket, supposed to be there? Oh come on, since when were there mirrors in a supermarket on the shop floor, a dress shop maybe, but a supermarket, Oh, let me see if this cabbage suits my colouring :rotfl:

If not behind, whatever OP picked up must have been pretty damn close, and actually touching the mirror to make it fall.

Also, there doesn't seem to be any mention of the mirror shattering and glass flying everywhere, I find that rather odd as a dropped mirror that size would make an awful mess if it fell.