Mobile Rainbow (cashback rating)

thenjd

I had to issue legal proceedings to receive some/all of my cashback

unfortunatly i have already submitted the claim so i guess i'll be unable to check the box for the interest now :-(

Poppycat

Reported Joe Hunter for :spam:

thenjd

I had to issue legal proceedings to receive some/all of my cashback

I have submitted the claim and now the court is asking the following:

Do you wish to enter Judgment by Default or by Admission?

The defendant has not filed an admission or defence to my claim
(Judgment by Default)

You will need to decide, how and when you want the defendant to pay. You can ask for the Judgment to be paid by instalment or in one payment.

The defendant admits that all the money is owed
(Judgment by Admission)

If the defendant has given a new address on the form of admission to which correspondence should be sent, update the defendant's details within the following Judgment request.

The claim was issued on 02/11/07

I am a bit confused as to what I need to select.

Any help will be most appreciated

Cheers

Quentin

If the claim has only just been issued, then you cannot complete the form yet.

Await 14 days from the date of service, and then complete and return the form, depending on the Defendant's response to getting the claim. (Though you can ask for judgement via MCOL without sending in a form)

There is a MCOL helpline for any queries: 0845 6015935

thenjd

I had to issue legal proceedings to receive some/all of my cashback

It looks like they have filed an acknoledgement so that they now have 28 days. It looks like they are planning to defend part of the claim!? What do i do now?

Cheers

sammy49

I had to issue legal proceedings to receive some/all of my cashback

It's typical of them to send this notice informing you that they are going to defend this claim. Sit back and wait. I am sure you will get an e mail informing you that they have paid the money in to your account and asking you to drop the case before the 28 days are up.

David_beach

I wonder if these will be the next to fall?

sammy49

I had to issue legal proceedings to receive some/all of my cashback

David_beach wrote: »

I wonder if these will be the next to fall?

I hope so ( After everyone gets their money back!!)
This is the worst company I have ever had dealings with. All you get from them are excuses and lies. The only way to get your money back is to start court proceedings against them. I would advise EVERYONE who is owed money from MSols/Mobile Rainbow to issue proceedings without delay.

thenjd

I had to issue legal proceedings to receive some/all of my cashback

If they did actually file a defence what would be the next step?

amz84uk

I've received all cashbacks due with some (non-legal) pressure applied

I phoned MobileRainbow today for an update on my claim, which I sent Recorded Delivery on 25 October. The lady said that they haven't received anything for me, and asked me to confirm when I sent the claim, to which I said 3weeks ago... she put me on hold and said that they are currently experiencing a backlog loading claims on the system, and are going through all claims dated 19 Oct, so I should call after 5-6days when they come to 25 October claims... pathetic and lame excuse playing for time!!!

All I want is for confirmation that they've received it and it is being processed. In the letter, I've given them an ultimatum to issue me with a cheque within 45days as per the cashback T&C's, and given them 5 extra days for "in the post" excuses, so on day 51, they can expect to receive a letter from HMRC Claims for the full cashback £480 + expenses incurred, as I am not prepared to continuously chase.

Something tells me that I won't be receiving the cashback in time, and will be forced into submitting the claim via the Online Claims Court(!) Lol!