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Coolnewmobile, merged threads

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  • Totoriko
    Totoriko Posts: 650 Forumite
    I'm assuming it's safe to deal with these guys? I'm after a new contract with cashback.
    A month isn't bad, unlike BuyMobilePhones which takes 3 months!
  • Totoriko wrote:
    I'm assuming it's safe to deal with these guys? I'm after a new contract with cashback.
    A month isn't bad, unlike BuyMobilePhones which takes 3 months!
    I think that it's safe to deal with CNM. They are also seem to be reliable too in handling my claims. I have recieved my 4 cheques for my 4 claims, and I have just sent in my 5th and final claim. Just make sure you follow all theirs T&Cs rigidly to make sure your claim is ALL correct!! :cool:
  • I just sent out my first claim with CNM 2 days ago, included claim form, original bill etc, but didnt include a covering letter, is that ok? If required I can send again but hopefully they won't decline it :(
    :beer: :beer: :beer:
  • Shaanbles wrote:
    I got my quidco cashback in August, took the phone out beginning of May; hope that helps with timings for you.
    Still waiting!!!
  • I just sent out my first claim with CNM 2 days ago, included claim form, original bill etc, but didnt include a covering letter, is that ok? If required I can send again but hopefully they won't decline it :(
    That's all I send, just the original bill together with the claim voucher. (Received 1st claim quickly, 2nd claim still pending, have had e-mail to say being processed)
  • just to let you know

    i have received my final (5th) cash back from them, no problem.
    took a risk to send all my 5 claims normal first class post (not recorded), got e-mails to confirm they received the claims and ready to process.

    good luck for those who are still waiting
  • gromituk
    gromituk Posts: 3,087 Forumite
    I really would not recommend anyone does not use recorded delivery - which costs less than £1 (second class). After all, you're not just taking a gamble with the reliability of the post (pretty reliable and therefore perhaps worth the risk), you are also taking a gamble with the honesty of the cashback company. If things get tight financially they can simply claim they didn't receive your bill, and there will be nothing you can do about it. For CNM this could be very serious, because one missed claim means all subsequent ones are rejected. You should therefore consider that your first claim is worth the entire cashback value, which could be £350. I wouldn't send that bill in the ordinary post!
    Time is an illusion - lunch time doubly so.
  • my connection date with cnm was 10/12/06,just had my 3rd bill from them now,am i right in thinking it will be the one i get in feb ill meed to send in as my 1st bill to claim
    cheers
  • I have purchased an Nokia 6230i on T-mobile from coolnewmobile.The procedure is complex as stated on the website
    ( https://www.mobilemediasystems.co.uk/201cashbackclaim.pdf )

    I ‘m not sure whether I have worked the cash back claim dates correctly or not please look at them and notify me if they are wrong.

    date of purchase- 18/12/06
    120 days-18/04/07 -4months -send bill on/after this date
    180 days-18/06/07-6months- latest bill on /afterthis date
    240 days-18/08/2007-8months-latest bill on/after this date
    300 days-10th month-18/10/2007-latest bill on/after this date
    360 days -12th month-18/12/2007-latest bill on/after this date
  • macgyver
    macgyver Posts: 1,291 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    eagleeye wrote:
    I have purchased an Nokia 6230i on T-mobile from coolnewmobile.The procedure is complex as stated on the website
    ( https://www.mobilemediasystems.co.uk/201cashbackclaim.pdf )

    I ‘m not sure whether I have worked the cash back claim dates correctly or not please look at them and notify me if they are wrong.

    date of purchase- 18/12/06
    120 days-18/04/07 -4months -send bill on/after this date
    180 days-18/06/07-6months- latest bill on /afterthis date
    240 days-18/08/2007-8months-latest bill on/after this date
    300 days-10th month-18/10/2007-latest bill on/after this date
    360 days -12th month-18/12/2007-latest bill on/after this date

    Hi Eagle eye,

    That is absolutely right. I also got aphone in November on the similar tarriff and cashback.
    I have set up an alarm on the same mobile about the dates so that i dont forget.
    HTH

    All the best
    I wanted to thankyou a million times but its a shame that I can press the button just once :T
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