Attn: o2 Customers Using 07744/0844 number (merged)

yezdi

gam3r wrote:

Hello..Is there a way i can check what my current bill balance is?

I think that depends on from who you got your contract. If you got it from CPW, OSPS or E2SAVE then you should get the information from CPWs website. If you got the contract from O2 direct or mobileshop then you can get the information from O2 website.
I got my contract from mobileshop and can view my logging onto the O2 website :
O2 Login

the_tired_one

yezdi wrote:

A few MSErs do not take the trouble of going through the posts. In most cases others are courteous to answer it eventhough one is expected to spend some time to go through the thread.
I have to agree with mobilegossip that the question rather than the answer was rude. Needless to say it is time wasted for others to read and respond.

1. I have read the entire thread - mid way, the talk was the 0844/0845 nos could/would be charged - hence my clarification.

I think I have been on MSE.com long enough to know when I am being rude...

cdon

I have began a fight with O2 CPW - they are trying to claim that 07744 numbers have always been chargeable which obviously is not true otherwise why the change notification.

They suggested that I contact O2 for advise and that I would be charged a termination fee. I told them to seek advice themselves and am now awaiting there response!

knuckledragger

cdon,
I got a call from O2 CPW customer services on Friday stating that he had liaised with a supervisor and that I could cancel without penalty. He even gave me the address to write to. I then thought that I'd try the "customer loyalty" department to see if they would credit a bit of line rental to keep me Unfortunately they weren't playing and infact said that I couldn't cancel without penalty. They suggested contacting the legal department to discuss the situation. Mixed messages from CPW! I think they are deliberately sowing the seeds of confusion to bamboozle people into staying.

svkhtn

I asked this question on a different thread. However, I think I should ask here again:

Can I use the Orange OVP O2 200 to call to 0870/0845 numbers with my free minutes?

Many thanks.

fiish

svkhtn, it's clearly written in the OVP O2 terms that 0845/0870 numbers will be included in your calling plan.

webkami

the_tired_one wrote:

Why so rude? After 18 pages of posts, and hundreds of different Nos/tarrifs/phones numbers being discussed, I am entitled to ask for clarification!!!

Sorry if it sounded rude to you.

I ll re-phrase.

Read the title / original post please

reelcrazy

Just got a text telling me my terms and conditions had been changed. They said to look here: http://www.o2.co.uk/termsconditions/tariffsandboltons0153/

As an offline customer it looks like I will have to suffer 25p a min for 07744 calls. Surely there are grounds for cancellation now?

joey3

u can now the 0870 number s.fone set up for those 'free' int calls -- so why the panic?:cool:

cdon

knuckledraggar, I agree 02/CPW trying their best to wrangle out of cancellations, O2 themselves were no problem they cancelled both of my direct ones without any hassle. I made my position perfectly clear to O2/CPW and will not be paying for any periods after the 30 day notice.