Attn: o2 Customers Using 07744/0844 number (merged)

webkami

Well thats in the T&C when you go to buy online.

http://shop.o2.co.uk/shop/o2uk/jsp/tariffs/TariffSmallPrint.jsp?tariffProdId=consumer:Q3:05:O2:online:50:basic:Texter:18M:mms
It surely means that new customers will pay for calls to 07744 @ 25p

Old customer's most recent T & C is http://o2.co.uk/terms/O2paymonthly

Does that mean it would not be charged to old customers?
and if it would be charged to new customer have they given any notice about that?

mobilegossip

Your still be able to dial 0844/0845/0870 numbers out of your inclusive minutes,but they dont reach certain destinations that 07744 does!!!

webkami

Also you can go for Orange or Virgin mobile to dial 07744 numbers.

avi_3

Does this effect even current customers? or is it only new contracts.

rabialiones

aaaaaaaaaaawwwwwwwwwwwwwwww, i was just looking at 02 contracts for this no. specifically.
well, looks like i'll have to broaden my horizons.

avi_3

called o2 online customer services and they say it will be for all customers. does that mean we can walk out of the current contract?

e_python

avi wrote:

called o2 online customer services and they say it will be for all customers. does that mean we can walk out of the current contract?

Ditto question.....

avi_3

surpirse!!. When i go into the contract through the link i recieved early april, regarding the change of terms and conditions, i cannot see this line anywhere.
Here is the link http://o2.co.uk/terms/O2paymonthly

Called o2 customer service again, they are puzzled, not sure if old customers will be charged, as it is not in the contract.
Going thro the T&C's, even if they charge for these numbers, then they are going to say that these were premium numbers and so we cannot cancel contract. But my argument is that how can they define these as premiun numbers, when ofcom states them as mobile numbers, and secondly when they are part of the the inclusive allowance now.
Say tomorrow if o2 decides all vodafone or orange mobile numbers or some landlines like ontel or talktalk are premium numbers, then will they start charging us? I am sure they have to follow the ofcom, which decides what kind of number a number is. And ofcom states 07744 numbers as mobile.

mobilegossip

They are not normal mobile numbers terminating on mobiles are they? They are used as Intl Dial Through numbers.So unfortunately O2 can elect to charge for calls to them,just as Voda,T-Mob and Three have already done so.

Clearly the new bosses in Spain are seeking to get a return on their investment. It could of course backfire on them causing an exodus elsewhere.

Orange at one stage started charging and then changed their minds when they starting losing business.

You may be able to get out of contract see T&C

"11.1 We may change this Agreement and the Charges at any time. If we increase the Charges for the elements of the Service you are using or change this Agreement to your significant disadvantage (in our reasonable opinion) we will give you 30 days' notice in writing before the changes take place. Clause 13.1 below explains how we will notify you"

shahidemran

mobilegossip wrote:

...
You may be able to get out of contract see T&C

"11.1 We may change this Agreement and the Charges at any time. If we increase the Charges for the elements of the Service you are using or change this Agreement to your significant disadvantage (in our reasonable opinion) we will give you 30 days' notice in writing before the changes take place. Clause 13.1 below explains how we will notify you"

30 days notice...That mean notice on 1st May