Orange Price changes ?

brownmurder

do these texts come at any perticular time?
mines due today aparently, yes i know its only 9am but i was just wondering

TLR_2

You don't need the text

brownmurder

yeah i know but after telling 4 different cs people that and getting nowhere, i decided to wait for the text lol

marty1888

Mobiles.co.uk_company_representative wrote: »

I'm told the number of people contacting Orange asking for a cancellation is barely into 4 digits.

Yeah right, a likely story from Orange.

Any

marty1888 wrote: »

Yeah right, a likely story from Orange.

When my OH spoke to Orange they said they are expecting 300 000 people to cancel... So it sounds like Mobile.co.uk story...
:rotfl:

bobstheboy

It is down to luck.

I tried again this morning, got a very friendly man who asked how I knew about the price changes and had I had the text. I answered truthfully and he said, "OK I'll do it for you."

Keep trying and be polite. I find the men are better that the women (ducks!!!!).

Mobiles.co.uk_company_representative

"When my OH spoke to Orange they said they are expecting 300 000 people to cancel... So it sounds like Mobile.co.uk story..."

bobstheboy

Hi Mobiles

Your company must be doing OK out of this lol.

I have just ordered a Tocco Ultra - via Quidco of course !!

Any

Mobiles.co.uk_company_representative wrote: »

You're welcome to believe whatever you want, of course, but flat out accusing me of lying is not particularly helpful, and I can assure you I have much better contacts than "some guy in a call centre".

Regards

A/ you took the sentence with smily on the end far too seriously
B/ you are "some bloke in the call centre" as far as I can tell too
C/ you tried to rip off your customers
D/ I can only look at the internet and can see that the story and people cancelling is all over the internet and so 4 digits don't ring a truth to me.

Sorry if I offended you personally.

kravevr6

@ MOBILES.CO.UK

Mobiles.co.uk_company_representative wrote: »

There will be no charge from Mobiles.co.uk if you are able to cancel your contract because of Orange's changes.

However, if you move to a discounted tariff then any redemption-based cashback will no longer be payable as per cashback T&Cs.

Hope that clears things up.

Regards
Ben

Quote:
Originally Posted by hellraiser11 View Post
So we don't have to wait 9 months to cancel?
Provided the change to billing has affected you, no, you do not.

Regards
Ben



I know people are saying its clear, But could you please confirm That if we cancell with orange inside the 9 months of your T & C's that we will have no charge as you said, AND also Get to keep the phone free?
Sorry, And thanks if you can answer my Question.

Regards