Orange Price changes ?

Hezzawithkids

Looks like they've backed down - consumer power rules!!!

http://www.guardian.co.uk/money/2009/aug/12/orange-call-charges-u-turn

Headline:
Orange performs call charges U-turn

Mobile giant reverses decision to raise the price of calls following complaints of potential breach of terms and conditions

bobstheboy

Hezzawithkids wrote: »

Looks like they've backed down - consumer power rules!!!

http://www.guardian.co.uk/money/2009/aug/12/orange-call-charges-u-turn

Headline:
Orange performs call charges U-turn

Mobile giant reverses decision to raise the price of calls following complaints of potential breach of terms and conditions

This really is old news :T

MasterPJ

tsk139 wrote: »

i had the same letter and was told the same but i was charged:mad: ,waiting for next months bill to see if they credit it back to me:rolleyes:

Can you post your bill like #2245 (see top right corner of posts to see what I am on about with this number) did just for clarification. Omitting any obvious details.

I don't have time to call them at the moment and have already passed my PAC on to another company to get swapped over. If they haven't done anything with it by Wednesday Ill be walking in to a High Street store picking up a sim card pack and doing it there and then.

Thanks for replying.

jonkong

I contacted Orange CS on 04/08/2009 and cancelled my contract and asked for a PAC, due to the price increase. Was told it would be 3 - 5 days for the PAC, I wanted until last Friday (14/08/2009) but still no PAC. I called Orange CS and asked about the PAC, they told me that one had not be requested and that if I wanted one, I would have to go back into contract and then buy myself out as they are no longer changing their prices. But they are still going to honor the 30 day disconnection. Does anyone have any idea if I can get the PAC without going back into contract?

manny202

Hezzawithkids wrote: »

Looks like they've backed down - consumer power rules!!!

http://www.guardian.co.uk/money/2009/aug/12/orange-call-charges-u-turn

Headline:
Orange performs call charges U-turn

Mobile giant reverses decision to raise the price of calls following complaints of potential breach of terms and conditions

:T:T:T:T:T

Only 65 posts to late!!!

mutedwhisper

Hello again - thought i'd got my orange contract all sorted but just checked online and have been charged £13 plus change for porting out...just wondering if they are allowed to do this? It also doesn't say it's my final bill even though the sim card is now invalid. Confused!!

J_K_2

I got all excited when I saw there was a new press release from orange....

But it was not to be..

Hezzawithkids

manny202 wrote: »

:T:T:T:T:T

Only 65 posts to late!!!

Ah well, cant blame a girl for trying........:o
Must confess I didn't read all 2000+ posts on this thread but when I saw the guardian article pop up on my google alert this morning I thought it might be useful.

tsk139

tsk139 wrote: »

i wish mine looked like that










mine looks like this , they told me they would amend it as it was a mistake but not done it yet
Adjustments (VAT applicable)
MNP PAC (Debit) : 26 Jul 130.43
MNP PAC (Debit) : 26 Jul 130.43
MNP PAC (Debit) : 26 Jul 77.30
Call charges (VAT applicable)
Amount this month - see itemisation for details 0.51
Data charges 0.00
Total exc. VAT £336.69

there you go -
--MasterPJ

Gothicfairy

Hezzawithkids wrote: »

Ah well, cant blame a girl for trying........:o

:beer: I think I might have been the first to break the news of the change...What a shock :eek: