Orange Price changes ?

spark_deals

punk_football wrote: »

!!!!!!, what a set of !!!!s orange are. On the 3rd August I requested my PAC. They said they'd send it to me. It got to 11th August and I still hadn't had it so I phoned up. They offered me a brand new contract which I accepted. Now I've just got a text saying they're no longer making these changes and "would love for me to stay".

Does anyone know what my legal rights are with this. I don't wanna phone I phone them up and them they feed me a load of nonsense down the phone.

Afraid you got two shiny phones and two shiny contracts to run.:mad::mad:

Jon_01

spark_deals wrote: »

I thought TOM ALEXANDER left ages ago.( correct me please if wrong)
Thanks

The CEO doesn't work out of Bristol any way, so there no point asking for a reply in 7 days. It'll take longer than that for the letter to get to his office never mind getting an answer drafted back to you.

Estiban

After finding out that i was entitled to cancel i phoned orange and was told that yes i could cancel but if i waited until the 5th of september i would be eligible to upgrade.

Since i have no problems with orange and was offered a good deal i said ok and the operator said someone will call me back on the 5th.

Now that they are not changing my terms and conditions will i still be entitled to the deal i was offered? as i have no leveridge against them if i cant cancel since it is a proposesd early upgrade

love_my_2_boys

http://www.bitterwallet.com/tag/orange

awww, just read this, poor Orange. Imagine being shafted like that...

lawyerhelen

just tried to cancel and orange said they are not changing the t & c anymore cos too many people leaving. they said this changed on wed morning, is this true

Jon_01

lawyerhelen wrote: »

just tried to cancel and orange said they are not changing the t & c anymore cos too many people leaving. they said this changed on wed morning, is this true

That is what's being reported.

redux

love_my_2_boys wrote: »

http://www.bitterwallet.com/tag/orange

awww, just read this, poor Orange. Imagine being shafted like that...

I wonder what some of those smug salespeople will think if Orange are able to identify they've lost contracts originally sold by CPW and then charge back the commission

Littlemiss27

redux wrote: »

I wonder what some of those smug salespeople will think if Orange are able to identify they've lost contracts originally sold by CPW and then charge back the commission

Don't think it will make much difference to the sales people as they don't get paid commission. I'm sure CPW head office will not be happy at their actions though.

JaRocks28

Littlemiss27 wrote: »

Don't think it will make much difference to the sales people as they don't get paid commission. I'm sure CPW head office will not be happy at their actions though.

Technically its not mis-selling, and i doubt they would care. As long as the company is making money. They didnt force the customers to cancel their existing contract or sign up to a new one. It was the customer who made an "informed" decision to cancel the orange contract and take another with a new handset.

squirreleater

manny202 wrote: »

They havnt sent it to everyone! Only the people who cancelled.

Not this one!
I cancelled, got a pac code (text and now a letter), not had one text from orange, perhaps they've lost my number!