Orange Price changes ?

MasterPJ

simate wrote: »

Mmmmmmmmmm blooooooonde :j. Blonde is the best

Haha. Excellent forum to post that on - why spend money on these countless dating websites, get a date on MSE and save

MasterPJ

Estiban wrote: »

Thanks mate, If i do it online do you think they will still offer me what they did over the phone. The person i spoke to seemed nice enough and promised to phone back on thje 5th when i am elligible but there is no guarentee they will.

You cant bargain with Internet Orange I am afraid - its just you clicking buttons and agreeing to what is there.

Yes like you said it is a risk. At the same time have you checked elsewhere for a better deal? Actually check on Orange's website as well - they might have tried to up sell to you on the phone (more than it was on-line).

Again I cant give you a guarantee to your situation personally. The only thing you can do is talk to them. If you aren't offered the same deal say you wish to leave Orange completely, but would like to keep your number. Don't be scared to say no to there first offer either - there first offer tends to be the worst possible they can offer you.

Good luck again with all this and I hope you don't end up paying for two.

Kimberley1987

I managed to cancel my contract, but i now have my final bill and not sure what it means:

summary of your account

Balance brought forward from last statement 22.98
Payment received - thanks very much -22.98
Total charges for this statement -7.62

Account balance £-7.62

here's how much you spent . . .

Your Service Plans (VAT applicable)

Dolphin 25 Websave (18mth) : 30 Jul - 14 Aug -9.08
Unlimited Anytime Text : 30 Jul - 14 Aug 0.00

Adjustments (VAT applicable)

Good Will : 29 Jul -130.43
Good Will : 29 Jul -130.43
Good Will : 29 Jul -4.09
Good Will : 29 Jul -26.09

Call charges (VAT applicable)

Amount this month - see itemisation for details 1.18
Data charges 1.26

Total exc. VAT £-297.68
VAT £-44.651

Adjustments (non-VAT applicable)

Voluntary termination : 29 Jul 334.71

Total non-VAT £334.71

It looks like there trying to charge me to cancel. Does this mean I need to phone orange again?

Thanks

Estiban

MasterPJ wrote: »

You cant bargain with Internet Orange I am afraid - its just you clicking buttons and agreeing to what is there.

Yes like you said it is a risk. At the same time have you checked elsewhere for a better deal? Actually check on Orange's website as well - they might have tried to up sell to you on the phone (more than it was on-line).

Again I cant give you a guarantee to your situation personally. The only thing you can do is talk to them. If you aren't offered the same deal say you wish to leave Orange completely, but would like to keep your number. Don't be scared to say no to there first offer either - there first offer tends to be the worst possible they can offer you.

Good luck again with all this and I hope you don't end up paying for two.

Thanks again mate but i think you are gettin my problem confused with the other posters as i'm in no danger of having two contracts lol i supposse thats what happens whjen you are trying to give advice to lots of people.

I think i will just need to wait until the 5th then to see if i hear from them with the upgrade they previously offered. The deal was an HTC hero handset, 1200 mins unlimited txt,unlimited internet use and unlimited orange maps for £29.99 a month.

MasterPJ

Kimberley1987 wrote: »

I managed to cancel my contract, but i now have my final bill and not sure what it means:

summary of your account

Balance brought forward from last statement 22.98
Payment received - thanks very much -22.98
Total charges for this statement -7.62

Account balance £-7.62

here's how much you spent . . .

Your Service Plans (VAT applicable)

Dolphin 25 Websave (18mth) : 30 Jul - 14 Aug -9.08
Unlimited Anytime Text : 30 Jul - 14 Aug 0.00

Adjustments (VAT applicable)

Good Will : 29 Jul -130.43
Good Will : 29 Jul -130.43
Good Will : 29 Jul -4.09
Good Will : 29 Jul -26.09

Call charges (VAT applicable)

Amount this month - see itemisation for details 1.18
Data charges 1.26

Total exc. VAT £-297.68
VAT £-44.651

Adjustments (non-VAT applicable)

Voluntary termination : 29 Jul 334.71

Total non-VAT £334.71

It looks like there trying to charge me to cancel. Does this mean I need to phone orange again?

Thanks

EDIT: No. Sorry I like you looked at only the final figure. You are fine and are in fact in credit.

MasterPJ

Estiban wrote: »

Thanks again mate but i think you are gettin my problem confused with the other posters as i'm in no danger of having two contracts lol i supposse thats what happens whjen you are trying to give advice to lots of people.

I think i will just need to wait until the 5th then to see if i hear from them with the upgrade they previously offered. The deal was an HTC hero handset, 1200 mins unlimited txt,unlimited internet use and unlimited orange maps for £29.99 a month.

Ah I see, it sounded to me like you agreed to a contract on the phone and then went on-line and upgraded your other contract. My apologise.

I pay £20/Month for 1200 Minutes, Unlimited texts and 500MB internet. Yours doesn't sound too bad.

What I would consider for yourself is to buy the phone outright and then look into SIM only deals. Sometimes this works out a lot better in the long run. I say this because there won't be many deals available with that phone. Some people don't look in to this. Or buy the phone outright then buy another phone+contract. Sell the second phone and be on the tariff of the second one but use the handset you bought. I don't know if there is an MSE section for what I have just said. I may create a website myself with all these deals compared including this option.

But I am glad you won't be on two contracts and I wish you the best of luck getting the contract they offered you.

Littlemiss27

Kimberley1987 wrote: »

I managed to cancel my contract, but i now have my final bill and not sure what it means:

summary of your account

Balance brought forward from last statement 22.98
Payment received

- thanks very much -22.98
Total charges for this statement -7.62

Account balance £-7.62

here's how much you spent . . .

Your Service Plans (VAT applicable)

Dolphin 25 Websave (18mth) : 30 Jul - 14 Aug -9.08
Unlimited Anytime Text : 30 Jul - 14 Aug 0.00

Adjustments (VAT applicable)

Good Will : 29 Jul -130.43
Good Will : 29 Jul -130.43
Good Will : 29 Jul -4.09
Good Will : 29 Jul -26.09

Call charges (VAT applicable)

Amount this month - see itemisation for details 1.18
Data charges 1.26

Total exc. VAT £-297.68
VAT £-44.651

Adjustments (non-VAT applicable)

Voluntary termination : 29 Jul 334.71

Total non-VAT £334.71

It looks like there trying to charge me to cancel. Does this mean I need to phone orange again?

Thanks

Looks like you are £7.62 in credit.

Your cessation fee would have been £334.71 and they have raised £297.68 in goodwill credit (ex vat) and £44.651 (vat) has also been credited to your account.

MasterPJ

Excellent news.

Got my PAC

What is the cheapest network to port to? T-mobile say phone an 0870 number.

Is there a website you can enter all this in to get it done automatically?

O2 allowed you to do this all on-line. Excellent. Link for that: http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,KB=Companion,question=ref(user):str(Mobile),CASE=12343

Wow just saw a deal I would like to share - as this is a money saving website after all.

Sim Only - £10. 30 day contract (Continous I believe untill cancelled). Virgin Mobile
- 200 Mins
- 200 Texts

Link: http://www.virginmobile.com/vm/paymonthlySimOnly.do

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Can I ask if once you received the letter did it say something like: 'This could include a charge for any remaining months you may have left on your contract, if you are leaving us before it ends' (First page of the letter)?

CG19a

I've made a profit out of it all. My phone was cancelled and I got a £63 credit, however I only got charged £12 for porting out my number.

feathersllan

hi all, can anybody help. i have phoned orange to try and terminate my contract, but they say the changes are not taking place. is there any way around this??