Orange Price changes ?

love_my_2_boys

MasterPJ wrote: »

Everyone should click that Guardian link - lets make it and Sam more famous

lol, thanks PJ

xx

MasterPJ

love_my_2_boys wrote: »

I know I cant beleive the press hadn't picked this up ages ago!!

I'd like to thank my agent, my mum, my hairdresser.....

lol :cool:

*stands up and claps*

Gothicfairy

I am quiet suprised that no one from MSE called them to get the low down.
This is clearly a big story and a lot of people are VERY unhappy. The company are wrong in so many ways yet they seem to be almost getting away with it.

kernal_2

MasterPJ wrote: »

Everyone should click that Guardian link - lets make it and Sam more famous

I have had Watch Dog ask for more Info, and CISAS now launching an Investigation so not over yet.

Orange made a Big Mistake, making out they were in the right, especially when I deal with Legal Contracts every Day.


:rotfl:

love_my_2_boys

i wrote to MSE to take up the reigns on this but got no response :0(

kernal_2

The fact they backed down on what they were saying said i was recording the call, spoke volumes

MasterPJ

kernal wrote: »

I have had Watch Dog ask for more Info, and CISAS now launching an Investigation so not over yet.

Orange made a Big Mistake, making out they were in the right, especially when I deal with Legal Contracts every Day.


:rotfl:

How did you find out CISAS were going forward with an investigation?

love_my_2_boys

kernal wrote: »

The fact they backed down on what they were saying said i was recording the call, spoke volumes

I told oneof the CSR that I was recording the call and he very loudly and in a monotone said "for the benefit of the tape I do not give my permission for you to record me and you are in breach of the data protection act"
I nearly wet my pants laughing and he hung up on me!!!

tsk139

Originally Posted by givememycashback
tsk139, Have they not sorted your bill yet.

My poting will take place tomorrow so will keep you guys posted on what it looks like. Everything xxxx
nope on hold to orange at the moment :mad:
got through to orange 9am this morning as was told they could not amend the wrong bill and i would have to wait till i'm billed again on the 8th sept ,i said i'm not letting you take £405 out my bank so he said just cancel direct debits so they can't take it and pay the new bill when it comes . bet they get the debt collectors after me;)

MasterPJ

love_my_2_boys wrote: »

I told oneof the CSR that I was recording the call and he very loudly and in a monotone said "for the benefit of the tape I do not give my permission for you to record me and you are in breach of the data protection act"
I nearly wet my pants laughing and he hung up on me!!!

Well he is being recorded anyway. You should have said there is a criteria to meet for there to be a breach. If:
- he hasnt complained in the last 3 months to you; and
- he hasnt gone over his minutes talking to you; and
- Say Ofcom agreed to the recording