Orange Price changes ?

MasterPJ

MasterPJ wrote: »

New news!

Just phoned. Proposed change in T&C will no longer be going ahead.

I asked Where do people who requested to cancel but were denied at the time now stand? They haven't been informed what happens in this condition.

A-Trice

ahh alrite saved me a phone call thanks for that.

asked the guy to check 08's dialled from the phone this month, theirs one, this grounds for a cancellation now ?

love_my_2_boys

MasterPJ wrote: »

New news!

Just phoned. Proposed change in T&C will no longer be going ahead.

Is this for real or another customer fob off?
wonder what will happen to those who canceled already?

longster70

MasterPJNew news!

Just phoned. Proposed change in T&C will no longer be going ahead.


I will wait until I have some official confirmation from Orange rather than just take this on face value. If it is true they must of still lost rather alot of customers that they have already let cancel. I would bet that overall they are very much out of pocket!

A-Trice

wait so people can't cancel now i presume then ?

deejayone

MasterPJ wrote: »

New news!

Just phoned. Proposed change in T&C will no longer be going ahead.

"Proposed"

Curious use of terminology.

splicecom

I didnt request a PAC code because im not too bothered about keeping my old number. Is there any other reasons why people request a PAC code??

Coggy99

I just rang up and got the "were not going ahead with the changes"

I asked if because of the changes in T&C i had grounds for cancellation, and the woman said yes if i'd have rung yesterday :rolleyes:

A-Trice

Okay, just spoke to the Exec line.

i can confirm again that the prices change has been cancelled..

he said no one is eliagle to cancel because the terms are no longer changing.

consumer wins i guess

MasterPJ

love_my_2_boys wrote: »

Is this for real or another customer fob off?
wonder what will happen to those who canceled already?

For real according to there employees. They got a message on there system this morning.

I'm phoning ofcom as soon as they opened to complain like hell about them.

As for cancelled folk - not sure. The people already cleared I got told "should" be fine.